All reviews for Royal Pool

Royal pool service have been awesome, service is on point and impeccable !!!!!

Thank you Royal Pool Service for making our pool look beautiful once again. You were truly able to remove the white fly and the water is crystal clear. Your staff is great and Joe and Manny have lots of knowledge and experience.

We have had excellent service from Royal Pool ever since we bought our house in 2009. Manny, the man who does our weekly service, is incredibly reliable. He shows up like clockwork. The general maintenance we have received always keeps the pool looking great. When ever filters or equipment have needed to be replaced, the company comes out quickly and takes care of the problem. We have sold our house, so are discontinuing our service, but have already recommended Royal Pool to the buyers of our home. We have many different companies we rely on to take care of home maintenance. Royal Pool has been one of our best providers. I would recommend this company to anybody looking for quality, reliable, and responsive service.

We recently needed our pool equipment replaced and were extremely impressed with the level of service provided. They were very professional, and efficient. The new equipment is running great and has made a noticeable difference.

Many thanks to the owner and especially to Joe, the supervisor, for overseeing everything so smoothly. We highly recommend this company for any pool service needs you may have!

Hands down the best pool company in Miami! From day one, the whole team is awesome and super friendly, easy to talk to, and clearly know what they were doing. The owner runs a tight ship and really cares about the work, which made the whole process smooth and stress free.

Thank you to Marco who has been servicing my pool for over 8+ years. He is very dedicated and made sure everything is up to par. You can tell he takes pride in what he does.

Our pool looks amazing and we’re beyond happy with how it turns out weekly. If you’re thinking about getting your pool service, these are the people to call!

Ever since switching my previous pool service company for Royal Pool the change has been noticeable and positive. They have provided me with an excellent, reliable, and trustworthy service. My pool is extremely clean and free of debris. I enjoy the quick response to my questions and requests. I recommend them!!!

I can't recommend Royal Pool enough! They have been taking care of my pool for years, and their service is consistently outstanding.

Most recently, they were absolutely instrumental in getting my new pool up and running after a major renovation.

If you're looking for a reliable, no nonsense, and knowledgeable, pool service, look no further. They treat your pool like their own, and it truly shows in the pristine results.

My pool has been in the best shape ever since I started using Royal Pool services. My husband and I were using a different pool service but they were unreliable and didn’t provide adequate cleaning. The pool turned green most of the time. I called around and found Royal Pool.

They are committed to providing high-quality services, above all, the owner is very professional, knowledgeable and responsible. My pool hasn’t looked this good in a long time. I’ve been able to really enjoy my summer with a fabulous looking pool. I would 100% recommend their pool cleaning services for any pool owners who need one.

I have been a client for over 8 years and I am very impressed with the employee retention they have. My pool service man Marco has been the same pool technician since we started the services. He is organized, detailed, and when any equipment needs attention he talks to the office staff and a work order is created. Joe, the company supervisor is very knowledgeable with pool chemistry, equipment and repairs. I am truly satisfied with the services and the fair pricing. Most of all I like the fact that they offer recommendations and solutions. I am a happy client.

I've been a weekly customer of Royal Pool for over a decade now, and I couldn't be happier with their service. From the very beginning, they've been incredibly professional and reliable. They show up on schedule every week and my pool is always sparkling clean afterward.

What sets them apart is their attention to detail. The technicians don't just skim the surface; they check all the equipment, balance the chemicals perfectly, and leave the entire area looking pristine. It's clear they take a lot of pride in their work.

I highly recommend Royal Pool to anyone in the Miami area looking for a top-tier pool service. Their reliability, expertise, and commitment to quality are exceptional.

This company does the worst pool service in miami!!! They find an excuse for their crappy job and blame their customers instead of finding solutions to their problems... I called to cancel my service and express the horrible job their employee had done his response was that they were too busy instead of telling me that he would send someone else out to check...I proceed to tell him I would leave a bad review he told me he didn't care and to make sure I left my name... here I am... let's see what reply and excuse you give to you bad service

Every week I try to go into my pool and every week my day is completely ruined when I do. I swim in a sea of dead bugs with algae and dirt on the floor and algae and spider eggs on the wall. I think to myself, "Wow, I should pay someone to clean this" and then I realize that I do.

The purpose of this review is not to criticize the company to put them down, but  to make them better, more professional and efficient after reading and addressing issues their customer posts.

Facts:
-)when the pool man removes the leaves from the pool and canister , he trow all of them in the plants around , so any minimal wind brings all the leaves back to the pool. We told him on numerous occasions to discard them in the trash can instead.
-) You have to tell the pool guy specifically to brush the pool and use the vacuum everytime they come and BE there, otherwise he won't do it.
-) You have to ask and tell the pool guy to clean the filter, otherwise it won't happen.
-) The Company's manager told me that in order to remove the stains from the leaves at the bottom of the pool he will need to put Extra amount of chlorine making the pool unable to use or to CUT AND REMOVE ALL THE LANDSCAPING around the pool.
We have the pool over 15+ years ,and the same plants and landscaping around and never had that issue before.
-)The only time I asked them to remove the stains took more than a month from them to do their work after numerous phone calls. Obviously at an Extra charge.
-) The pool guy was always in a hurry saying that he has to do so many pools in one day and he hasn't enough time to do "details" ( vacuum, brush walls, clean filter, dispose leaves in a trash can)
-) They always blame the weather, the Gardener's company, or the Landscaping.
-) I firmly believe that reviews and comments should help not only possible customers but for the Company itself to strive in been more professional rendering a better and more conscious service.
After all you are paying for a service and expect results.