All reviews for Guillen's Plumbing Supply

They are good

Excellent service!

5 star ⭐ service extremely nice and helpful wouldn't go anywhere else

They had the part i needed after looking everywhere.. cordial attention, thank you!

I've ordered from them, from N.Y. quite a few times over the years.. Excellent results..

Great customer service. Parts specialists are very knowledgeable. They are just awesome!!! <3 :)

Very professional service. Clean showroom and, if they do not have it, they order the part for you. Very good advice and helpful service people.

Great customer service and follow up. Helped me track down a hard to find valve, much appreciated.

I have to admit, first impression of the older woman sitting in customer service, rabbit Pitbull. But after talking to her for a little while she was very helpful and gave me some good recommendations.

Great customer service, every part you could ever need, and fast shipping! Highly recommend to anyone in need of plumbing assistance - even professionals. Prices are competitive too!

Excellent customer service. The young guy there gave me a tip on how to remove rust from the threads of the bathtub's drain. They have a beautiful showroom with really nice plumbing fixtures, sinks, toilets, bidets, etc. This place really stand out in an otherwise dull shopping plaza.

Friendly, very knowledgeable and patient enough to answer all our questions. Listened to our wants and came up with the perfect custom shower system to meet our needs. Personal service you can't get online at a fair price.

I spoke with Yolanda yesterday. Not only was she extraordinarily knowledgeable but she was an absolute delight to talk with. If I decide to order plumbing supplies I would absolutely contact Guillen's, but would only want to work with Yolanda!

Prompt acknowledgment of order. Prompt shipping confirmation and tracking info. Nice packing. Part arrived in two days. Best price for relatively scarce part. Couldn't ask for more really.

Yolanda provided excellent service to my husband when our toilet at our office needed repair. She was very knowledgeable. The showroom provided me with several options for personal use as well. I highly recommend them.

Great Service! Amazing attention to detail!.. My wife and came into the show room a couple of days ago. Yolanda helped us. She is patient, knowledable and even gave us advice that saved us lots of money. This is a family owned bussiness that takes great pride in thier work. This level of service is hard to find these days.

Was able to find a rare part for a hansgrohe faucet. They charged a lot for it, but it fixed my issue. They let me know that the part was on back-ordered and offered a refund if the delay was unacceptable. Good costumer service.

The professional and proficient personnel at Guillens are outstanding. After many frustrating requests to Aquabrass for a warranty replacement for a kitchen faucet spray head (really bad design), and no response even after respectfully requesting one on the umpteenth warranty request, we contacted Guillens for a replacement. Guillens took this for action and within days had us a replacement on its way. We are sorry we had to take up Julio's time at Guillens to accomplish anything with Aquabrass. We are glad we did so as there is a replacement on its way. Never hesitate to contact Guillens, they are awesome.

What a fantastic experience. We are building a house and needed some plumbing supplies we went in and Veronica was amazing!! You can tell she has the knowledge right from the first conversation. She was able to help us figure out how to accomplish what we needed to do. I can’t speak highly enough about this business owner! Thank you!

Their process is very easy. I had a part for a Jacuzzi tub that I simply could not find. I didn't have the model number of the tub. I just emailed them a picture of the air switch and within 30 minutes they called me with the part number I needed. My customer will be happy we found the part for them.

I have an old model Jacuzzi Hot Tub. I called Guillen and they helped me from the beginning to the end. They called Jacuzzi company for me and sent me a link with all the parts I needed to repair my Jacuzzi. I ordered on a Monday morning and they ship the parts the same day. I got my parts via Fedex by Thursday and install it myself the same day. Everything worked out fine and now a I have a new Jacuzzi. These people are great, they offer a great customer service. Lots of thanks to Julio from the parts and service department.