All reviews for Lone Star Plumbing, Inc

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    5

    Quick and efficient to fix what could have been a disastrous problem, excellent service, would highly recommend and will continue to use them moving forward for any plumbing needs.

    5

    Great work ethic with an awesome team. Lone star has wonderful management. I would highly recommend!

    5

    Quick, Reasonable, and Professional. Had a plumbing issue i needed taken care of in a hurry and they went out of their way to get me done.

    5

    I loved my experience with this company and if I have any additional problems I will be calling them.

    -Everyone was very professional and nice.
    -Work was done great.
    -The owner is very nice.
    -Pricing was fair.

    Great local company for your plumbing needs.

    5

    Lonestar is an outstanding plumbing company, able to handle anything from small to big jobs. Their office is helpful and knowledge and was able to answer all the questions I had. I never felt like they were trying to sell me anything I didn’t need or make me add anything additional that didn’t apply to my job. I highly recommend this company should you have a plumbing problem.

    5

    Called Lone Star Plumbing and spoke with a very nice young lady who was able to answer all my questions and concerns. Very professional service. The plumber showed up on time for the appointment and took care of the problem right away. The equipment used was very sophisticated and the most competitive price. The job was very clean and comes with warranty. Definitely would use it again.

    5

    I had job done by this company last week, i was impressed with the quick turnaround and fair price i was charged. After calling a few companies and not being able to get anyone to come out and rates that were through the roof. My building engineer recommended Lone star Plumbing and I am very grateful to have found a good plumber and on top of everything else they have very helpful employees working for them. I will recommend this company to my friends and family. Thank you Lone Star!

    5

    Wow, what an experience working with this company was. From initially calling in just for information and receiving top notch advice & honesty, to making the decision to move eventually end up selecting this company to do the repair. I went from other company’s overpriced quotes to unsatisfactory handyman work, and I should have gone with Lonestar all along. They gave me the best price, best service, and most professional assistance than I could have ever imagined. This company was initially highly recommended to me and now I can say with confidence that I personally highly recommend using them for any repairs. I never want to have to go through a plumbing situation like I did, but if I must, then I absolutely look forward to working with them again. Kudos to Tom, Odalys, Pedro, and the whole team.

    PS, Pedro & co did an outstanding job.

    5

    Alex was prompt, courteous and diagnosed and fixed our plumbing issue without a hitch. I have used LoneStar plumbing two times in the past and will continue to do so. I recommend them wholeheartedly.

    5

    Alex from Lone Star Plumbing did a fantastic job on an emergency call to my place for a significantly clogged kitchen sink drain. He was professional did the cleanout quickly and cleaned up the area. Highly recommended - both the company and Alex in particular.

    5

    we had an emergency issue on a Sunday! Ramon aka Jr, came out in the morning about 2 hours after we called and took care of the problem, sooo pleasant and helpful!!!! Definitely would recommend. I thought it was a little on the pricey side, but needing them on a Sunday was desperate. he was extremely friendly, great customer service.

    3

    Didn't use the company

    1

    Got Overcharged 1 extra hour for labor
    and got charged 3 hours ($45/ hr ) for helper
    Total over charged when I got the bill
    225 dollars do not call them
    Do not call them for service
    Or any plumbing issues

    I called Tom ivy manager/ owner
    and explain my self
    He was rude and disrespectful

    If you don’t want surprises/ when you get your bill do not call them
    They spent 2 hours in my apartment
    Changing the shower carthridge
    And they billed me 3 hours labors for the plumber
    And 3 hours labor for helper

    1

    Called them because of a bad smell coming from the shower sink, they came and did absolutely nothing besides looking down the sink with a flash light and then trying to charge 230usd. They did not bring the necessary equipment to perform tests and figure out the issue.
    It was 100% waste of time for me.

    1

    Clown show. Tried calling because of an emergency situation. The woman on the phone couldn’t even get a hold of the plumber on duty. When he finally called back, he did everything in his power to get out of coming to my place. Kept finding ways to explain that having incessantly running water is not an emergency situation. To quote, “You should call a plumber.”

    This, after I had to ask him to please turn his TV down because I couldn’t hear him.

    Joke.