All reviews for One Hour Heating & Air Conditioning

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    5

    Giovanni did an outstanding job. He did maintenance to my AC. He was very professional and knowledgeable. He answered all my questions promptly and properly.

    5

    Giovanni is professional, knowledgeable, and thorough. He explained everything clearly and made the AC maintenance process easy and stress-free!

    5

    Service was great the repair person showed up in a timely manner and was very responsive to our problem. He was very diligent and explained the problem and what was required to solve it.

    5

    2 visits a year for 249.00 comfort care packages
    I’m very happy with the program. It keeps your system running efficiently. It extends the life of your unit.

    5

    Undoubtedly, 1 Hour AC & heating company provided exceptional service. On Monday morning, I encountered a malfunctioning AC unit and promptly contacted my service provider. However, they were unable to reach me until eight hours later. After exhausting my options with several other AC companies in Naples, which failed to offer timely and urgent assistance, I decided to seek help from 1 Hour Air Conditioning and Heating. They promptly arrived at my residence at 10 AM and successfully repaired the AC unit within 20 minutes, restoring cooling functionality. Pedro’s exceptional service and the efficiency of 1 Hour Air Conditioning and Heating have undoubtedly elevated the standards of the industry.

    5

    Our tech was polite and kept me loop in on each thing that he was doing. Along with, but not limited to, membership program and services they provided. He gave his recommendations on what we should do moving forward. The membership we signed up for covered the cost of two regular maintenance visits (along with discounts on other services)

    5

    I had an amazing experience with One Hour Air Conditioning & Heating of Naples! The property management company I rent through told me it would take 3–4 days to fix my AC, which was completely unacceptable in this heat. I called One Hour Air and spoke with Angel, who was incredibly helpful and professional. Within less than three hours, a technician arrived, and my AC was fixed in about 30 minutes! The service was fast, efficient, and absolutely phenomenal. I highly recommend this company to anyone in need of quick and reliable service.

    5

    John Perkins was efficient and explained everything to me very well. He diagnosed and corrected the problem quickly and in about an hour.
    I even signed up for the maintenance plan with this company. I would not hesitate to recommend John.

    5

    Antoine was great!!He was very accurate and polite and did an amazing job.

    5

    I contacted a different air-conditioning company that was recommended by a friend. They came out and said I needed a new $9,000 unit and they could install it in the morning. I wanted a second opinion. I called One Hour and they came out within a short time. It ended up being a float switch and a clogged drain. Very grateful for their honesty and integrity. Now I will always use them. Fernando was the tech and he was great.

    5

    John is very good qitj customers been doing with him since I got the new ac from one hour air . He makes things right when their wrong and fixes others mistakes when thy acure. John pekins is amazing all the way around.

    5

    Binson was absolutely fantastic, kept the area clean, let us know what he was doing, and was courteous. I would definitely use your 1-hour service again and would request that Binson be the one who returns

    5

    Fernando Palma did an amazing job!!! We need more technicians like him! He was able to resolve the issue my air handler that was preventing the install of my Nest Thermostat.

    5

    Technician Holton was great!!!! Friendly, knowledgeable and took his time explaining what needed to be fixed. One hour heating and air conditioning is a go to!

    5

    Great service. Our technician, Christian was polite and knowledgeable. He took time to explain everything we needed to know. We needed a coil replaced in our hvac system. One Hour installed our system & our warranty covered everything. We like that they call/text about 20 minutes before arrival.
    We recommended them to neighbors

    5

    Very pleased with the service and technician Holton. He was very professional and thorough. He did a great job explaining everything to me and the work performed was exceptional

    5

    Yesterday, Pedro Guzman came out to follow up on an issue we were having with our A/C unit. Without going into all of the details, he did an outstanding job in explaining the situation. It also was a huge help in that Pedro is bilingual and my wife's primary language is Spanish. We found Pedro to be very friendly, very knowledgeable and very easy to work with. We even called One Hour Heating & A/C to tell them that going forward, we would like Pedro to be the Service Technician whenever we need service. Thanks Pedro for a job well done!

    5

    Fernando did a great job a little nervous at first he said the compressor was bad but then he found out that it wasn’t a thorough job. He hotwired my thermostat so I can have air conditioning but very nice young man did very responsible job. he also found that my whole unit was under warranty till 2029 which I did not know so that’s a relief for me so I think he went above and beyond

    5

    Lawens (Antoine) from One Hour Air Conditioning and Heating arrived on time with a friendly and helpful attitude. One of the first things he stated, after our questions about the maintenance of our air conditioning unit, was that he would treat our unit maintenance as if he was working on his mother’s unit. He took the extra time to explain a maintenance program we can do ourselves in between One Hour Air Conditioning doing the semi-annual maintenance. He offered additional maintenance options (UV light, etc) and also took payment for out 2026 semi-annual maintenance program. We would highly recommend Lawens and will ask that he completes our semi-annual maintenance.

    5

    Great communication from the company and us, we knew the time and who was coming. what we like the most is that we were expecting a list of things to fix, because always happens and they were honest, did not leave with a bunch of stuff to fix to make more money from us even if we didn’t need it. Definitely great company!

    5

    One hour air Husband, great to work with over the past few years. They are responsive, proactive regarding maintenance, and the service techs are knowledgeable. Today Giovanni serviced both HVAC units. He Kept the WORK area clean and was very polite.