All reviews for Associated Factory Service

Quik response
Repaired on site or next day return

Very prompt, courteous, & professional. Removed & Discarded old wall unit. Will use them again.

I've been used Associated Factory service for over 3 years . I trust them and they provide excellent work. Would definitely recommend.

Used their service today.

I recommend their folks.

Thanks.

I called them at 9:00 to diagnose a problem with my AC unit that had definitely served me longer than I could have expected; unsurprisingly it was beyond repair. The guys got me a replacement unit and had it installed, old unit and garbage removed leaving no mess before 2:00. The guys themselves were 'Salt of the earth' and the quality of service was 'as good as it gets'.

Thank God (literally I am) that there are still businesses around here with owners and employees who are competent, kind, reliable, and honest! I attempted to get my Freidrich A/C repaired by another local company, who informed me that both the fan and compressor were “shot” and that the parts (for my 8 year old machine) were “obsolete” and no longer acquirable. They were persistently trying to sell me a mini split. My unit is still for sale on the company’s website, and that’s where I found the information for Associated Factory Repair, so I called them and got Sherry on the phone. She was so kind and helpful, got me on their schedule right away. Turned out it just needed a new switch, which was such a fair price to do, and Brad went above and beyond on the quality of the service all together. I can’t believe the other company misdiagnosed my unit like that just to try to upsell me something new. I am so grateful to have met these guys, I’ve also interacted with the owners/ brothers Donny and Jeremy and they are both awesome. I definitely feel blessed to have me these guys, especially since I have only window A/Cs in my whole house lol. I will be referring this family business like crazy and praying they stay in business and local! Thanks again Sherry and crew!!!❤️🙏