All reviews for Orlando AC & Heating Inc.

Eddie came during the prescribed time slot, quickly diagnosed the problem AND FIXED IT!! Thank you!

Arrived on time. Knolwedgable .
Friendly. Professional. Excelent job.

They showed up on time and quickly diagnosed the problem then did a quick clean up of the unit. Very happy with their service.

Very trustworthy company that I would use again and again. Out tech Nelson is friendly and knowledgeable. Great honest local business!

Great family owned business. We used them on several occasions and every time an employee shows up they are extremely respectful and polite. A+ from me.

Had our ac go out last night (July 3rd) and they were here first thing in the morning and had me up and running in no time. Excellent people and reasonably priced. Would highly recommend!

The technicians at this firm are top notch and go the extra mile for the customer. The found a leak in our unit and took it for rebraising. The lead technician gave us a second opini9n on an additional problem and instead of a $2000.00 minimum bill found a problem in a board. I’m sold on these guys!

Our AC blew out and we couldn’t figure out what was wrong with it. Our guy Nelson came in and showed incredible dedication in dealing with our problem and we couldn’t be more satisfied. World Class AC will be our go to going forward 100%.

Scheduled appointment in timely manner after AHS assignment and diagnosed, explained and fixed problem..another AHS vendor, that I won’t name here, came to house 3 separate times (at $75 a pop) and put band-aids on symptoms but was too lazy or incompetent to get to root cause and charged me over $400 more. Brian was the tech and handled the situation like a pro..we will insist on World Class going forward….

This is the most responsive, professional and thorough AC company I have ever dealt with. Nelson, in particular, is methodical about his work, troubleshoots with an extreme level of understanding, and is friendly and courteous. No one else will ever touch my AC equipment.

I have American Home Shield and my A/C went out again, it's an older unit, I had World Class A / C come out last Oct. Nelson was my Techican at that time, very honest, was on time and fixed the unit, about a month ago it went down again, totally different problem, was hoping to see Nelson again, but this time I got Lou, again arrived on time, very honest fixed the problem, well tuesday evening it died again, called AHS, Lou came back this time again on time, totally honest. So I'm now thanking my A/C for breaking down and for me getting to meet these 2 honest techicans that show they care about their customers. Would highly recommend 100%

My AC went down on a Tuesday night and I call AHS after paying the 75$ service fee World Class AC came the next day and fixed. I have not had any further issues with my unit.

After, receiving great service from the technician I asked him why their rating is so poor. He explained that AHS allows us the customer to rate them thru a app that is used when they come out to service. The majority of customers with good experiences rate thru that app and not other platforms. Also, he explained that since AHS is a Insurance the process becomes more cumbersome and is not as fast as when you call a regular company and pay right then and there. He also stated that since most AC unit that are serviced thru AHS are older than the 10 to 15 year life span a manufacture recommends it becomes a longer process as well. I guess at the end of the day one has to consider that if your unit is older, you will be able to fix it but, you will continue to have more breakdowns because maybe its time to buy a new one. At least AHS helps you get back up and running while you save to buy a new unit.

All and all I felt that the Tech was knowledgable, transparent, and very friendly. I would recomend World Class AC.

After scheduling our appointment through American Home Shield, I saw the reviews online and was VERY concerned. Because our appointment was the next day and our air conditioning wasn't working well, I felt we had no choice but to keep the appointment. Because the reviews weren't all that great, we were already to battle for fair service.

Edwin, our service tech, was FANTASTIC! He was knowledgable, informative and friendly. We asked a million questions and he answered them all in detail. He also gave us some tips on preventative care for our unit. I couldn't be happier with our experience. World Class AC has a great tech! Thanks, Edwin!!!

AHS covered everything and we were out of pocket only the AHS service fee.

I couldn't say enough about this company! They are the most honest and trustworthy A/C company in the area. Another company was assigned to me prior to World Class by AHS and they were a disaster. The initial company told me I my system was low on gas by over 10 pounds and to fill it they charge $85 per pound. They went on to recommend I replace the whole system at a cost of $12,000. I told AHS I wanted another opinion. After about 6 hours on the phone with AHS they finally agreed to send World Class A/C out.

So glad they came! Lou is fantastic with World Class A/C. He is extremely honest and caring. Right away he found the leak that they other company could not. He told me I was only down 3 pounds and topped me off for only $120 versus the $850 or $12,000 they other company wanted! Love World Class A/C! Thank you and God bless!

Nelson is excellent on what he does! He is professional and concise. He was able to diagnosis my AC problem in 10 minutes after 3 technicians failed from the previous company. I would recommend Nelson from Word Class AC! I was signed up with Nelson through American home Shield after the first company was failed to fix my AC for 3 months! I knew -- Crazy! Total air care (The Previous AC company that AHS sent to me) is a Horrible company not only their technicians F-ORL( Andrew Maroj) NO Call NO show 3 times! Their customer service even worse since take them 3 hours hold time to pick up your call or put you on hold and then hang up! Say NO to total air care when AHS sign up for you, instead ask for World-Class Ac Nelson! Unless you want to stay in the heat without AC like me for three months!

Nelson from World Class AC, Inc is the best, and I support knowledge person who did a great job, especially from a family business!

Excellent communications with the office and scheduling. Nelson, Nick and Brian each played a role in our very complicated and difficult repairs. Very respectful, professional and competent; each of them. The diagnosis itself was difficult but, they were thorough and we are completely satisfied with the results. We are American Home Shield customers and this is the best vendor we've used associated with them.
Most impressed with the work ethic. No time wasted and lots of effort expended.

When my A/C stopped running during the September heat wave due to what appeared to be low freon, I the called company I've been using the last couple of years for maintenance to have them look at it. I thought it would just require a re-charge and all would be good. They came out the following day and after charging $185 for the call and to check for leaks, I was told the leak in my coil could not be repaired and my only option was to replace the unit for either $7,000 or $10,000. Granted the unit is over 18 years old, but we've never had any issues with it in all those years.

Rather than replace it, I opened a ticket with American Home Shield to get a second opinion and see if it would be covered. The following day Lou from World Class A/C came out to look at it. I explained what the other company had said and showed him where the leak was. I fully understand that the first option with AHS is to repair the unit and after testing the line, Lou confirmed that they would try to repair the coil at their shop. The entire time he was here, he was very professional and explained everything in detail.

Since it was a Thursday afternoon, I knew I'd be without A/C until at least Monday. Luckily we have two units for the house and our bedrooms still had A/C while the living area was without it. Yes, it was extremely uncomfortable running just fans for several days on that side of the house with 95+ heat indexes, but by Tuesday the repair was completed and Lou was back out to re-install the coil...and the unit has worked perfectly since. Throughout the process, Lou and the office communicated with me to let me know when he'd be out and update me on the status of the repair.

With the $75 AHS service fee plus $100 to re-fill the freon it cost me less for the repair than what I paid the other company to do absolutely nothing. Although the circumstances were difficult, I was very pleased with how World Class A/C handled the issue and wish I had gone through AHS initially instead of wasting several days by calling the other guys.

After dealing with fluctuating temperatures in my home, I decided it was time for a change. The team arrived punctually, working efficiently to install the ductless system. Their expertise was evident as they explained the process and answered all my questions. Within four hours, my home felt comfortable again, and I was impressed by the quiet operation of the new unit. I'm thrilled with the result and appreciate the team's professionalism and attention to detail. Highly recommended!

we are members of american home shield and needed our ac repaired. they sent Nelson from World Class, he was knowledgeable, very professional and respectful and explained everything. he will be coming back after he receives the part we need. i would recommend this company.

They are not response after cut your line. It took more than 1.5 month and my ac not fix. They hold us hostage

HORRIBLE SERVICES they don't tell you when they show up and they reschedule services without warning. I am constantly been given the run around. They suck at communication. I am still without my a/c. Never ever again will i use this company.