All reviews for Westbrook Service Corporation

The representative quickly diagnosed the problem (bad fan motor), called the office to check for the warranty information (covered), installed the new motor (from his truck), and tested the system for cooling. He also did the annual maintenance check which was scheduled for the following week. No complaints. Good service call.

I've lived in Florida for over 24 years, and I can honestly say using Westbrook was the BEST decision I ever made as it related to my plumbing and gas repairs. Their professional, honest staff exceeded my expectations as they tirelessly trouble-shooted my issues. Their impeccable follow-up, timeliness, attention to detail and most importantly, fair pricing, is why I highly recommend using them today! I would trust Westbrook for all your service needs. This customer gives Westbrook a 5-Star Rating.

Matt and Jonathan were very professional and polite. They both went above and beyond just a service call. I had to have my TXV? Valve replaced so my heat would function and it turned out to be a very complex repair. Jonathan even repaired a wall anchor for my thermostat, I will be using Westbrook from here on out.

Westbrook has the best customer service I have experienced. Mike performed the work on our house and I couldn't be happier. He was well informed, honest, and fast. I will definitely use Westbrook (and preferably Mike) again!

Barry was able to successfully get our hot water working to our complete satisfaction. We had been unhappy with the tankless hot water system since we bought the house 2 years ago. He changed the system and now it works perfectly. THANK YOU!!!!

Wanted to extend our heartfelt thanks to our Service Tech - Terrance. We are long time Westbrook Comfort Club customer's and our a/c heater suddenly stopped working last night. Brrrr... Customer Service was able to schedule us quickly for a service call. Terrance arrived right on time, quickly identified the problem, resolved our issue and got the house nice and toasty in no time!! Terrance double checked to make sure that all of our systems were working properly and we also had a great conversation along the way. Thanks again to everyone at Westbrook for all of their assistance. Much appreciated!!

Westbrook bailed us out when our air conditioner quit on us. The tech arrived within the window that was promised to us and was very polite and courteous. He promptly diagnosed the problem, communicated the issue to us and, with our approval, had our unit repaired and operational once again.

This was the third time that we had used Westbrook, previously for another A/C repair and a tankless water heater install. All three experiences have been great. We would highly recommend Westbrook!

Our service tech Terrence was great and has serviced our house in the past. We had two appointments yesterday - one last visit at our old house and initial visit at our new home. Both systems checked thoroughly and efficiently. Wouldn't mind having Terrence as our go-to tech for all future maintenance checks.

I needed some electrical work and ac work to fix some inspection findings before I sold my house. I called Westbrook because I've used them before and I knew they we good. Rich showed up at 7:30 for the ac work in the hot attic and got it done quickly and professionally. Then Steve showed up for the electrical work. He got the 9 items fixed quickly and even needed to rewire my Jacuzzi tub as the wiring was messed up. I was then scared for the bill I'd get for all this work and two separate technicians. Instead, the bill was very fair. Westbrook is the way to go if you want work done by a fair and honest company! Both technicians were great guys that worked hard and got the job done quickly.

I received timely and excellent service for my kitchen plumbing repair work! My work was done by Charles who had the knowledge, skill and perseverance to do the job. I am very grateful that he was thorough and completed the work that was needed. Thank you Charles and Westbrook!

TECO came to my house and told me there was a gas line break in my area and they would have to turn my system off for a few hours. Later that day they came back to turn system back on and said they “found” a small leak and I should outside company to fix it. I called Westbrook and set up an appointment to repair problem.David(Westbrook) came at scheduled time and checked system and found only a fitting needed to be secured. After a call to his office they stated their would no charge. Professional and honest, that is how Westbrook Services treated me.Thank you!!

Chad did a great job of assessing the issues with my AC unit and recommending options for replacement in the future. He explained how unreasonably high my electric bill was due to the inefficiencies of my AC unit. I look forward to having Westbrook back out to do the full replacement soon.

Edwin is a great and personable sales person for Westbrook. He listened to what we wanted in an air conditioner and worked with our schedule to get the unit as quickly as possible. We were so impressed with our first purchase that we got another unit for our upstairs area of the house. Thank you for assisting us with what can be a very confusing experience when making a significant financial commitment.

Wanted to have a fire pit installed on our pool deck. We had 3 estimates....The first was the lowest, the second from Westbrook was in the middle, and the third was double the lowest estimate we received. We decided to go with Westbrook since they were priced in the middle and mostly because of how impressed we were with our estimator Jack's vision for the pit design. I made Jack promise to be the crew leader on the job, and with that condition, the job would go to Westbrook. Well now the job is complete and I am very happy we went with Westbrook. Jack and Jason from the plumbing division did amazing work on a very complex job. Their design for the gas flow, of 180,000 btu's that needed to travel 125 feet, was flawless When the Orange County inspector came out he was VERY impressed with the quality of the gas line design and completion. The gas system passed with flying colors! It was a pleasure having Jack and Jason on property. As such we will now be doing more business with Westbrook. Thank you from a very happy first time customer.

Wow wow wow!!! Shane Nicholas really went above and beyond and took amazing care of me. Easy to communicate with and on point all around! I would highly recommend this company to anyone!

After getting several quotes for a HVAC unit, I decided to go with Westbrook because they offered the best price and had good reviews. That was the best decision I ever made. The technicians Dale Reeves and Eric Dominguez did an amazing job and made sure everything was working properly and that I was satisfied with the service they provided. I am not a paid spokesperson. I am a real customer and I am telling whoever is reading this review, you will not be disappointed if you chose Westbrook.

My techs were the best. Very professional, courteous, knowledgeable of their trade. You need more guys like Angel and Eric. Would def call and ask for them if i ever have a problem with my AC again. Great job guys.

Barry the plumbing tech was very polite and professional. He repaired my main water line leak in my yard leaving the area as if nothing had happened. Their air conditioning, electricians and plumbers are the best.

Mike was very professional. From the time he arrived to give me an estimate to when the job was completed. The estimate was correct, the job was completed on time, he was always on time. The job that was done looks very nice. The job site was left cleaner than when the project was started. I will definitely use Mike and Westbrook again.

Outstanding company with top notch plumbing, and electric technicians. They value their employees so it is apparent in their great work and positive attitude towards customers. I've heard it from so many of their technicians I have seen it myself over the years.

Above and beyond my expectations
The service tech Jose V. came out only to install a WiFi thermostat and i mentioned to him that my AC was taking a little longer that normal to reach the set temperature. i was expecting an answer like you have to call them, but Jose told me he would check the pressures and realize it was a little low on refrigerant so he added it and notice that the pressures were not right come to find out a valve in the brand new unit was defective so he had them ordered it and came back and replaced it. Great work, so far so good.