All reviews for B M Wemple Pools

I’ve been with BM WEMPLE since 2007 and never had a problem with services. They are reliable, on time, details oriented and most affordable pool company that cover all kind of necessities you would have.

Excellent experience with pool pump motor repair and installation of new pool light bulb. Technician "John" was very good about keeping me posted during the process and my pool pump is functioning so much better (and quieter).

The only reason I'm giving a five star review is because of the new pool tech Brandon. He does what needs to be done and is very polite. There were some techs in the past who had no idea what they were doing. Hoping that they continue to hire more "Brandon's"

I was struggling to get any pool company to come out to my house and fix my loud pool pump until I called B M Wemple Pools. Within a week, they came out and replaced the pump motor to solve the problem at a reasonable price. They were very professional and responsive. Thank you B M Wemple Pools!

I've been using B M Wemple for years they always produce a great service and have never raised their prices on me. Technicians are always on time and communicate clearly. Will continue to use for years to come.

We moved into our new home in April and began using the pool company that was hired by the builder to clean the pool until we closed. We did not like the personality of the gentleman and we were supposed to be schooled on our pool as this was our first time ever buying a pool. His school lasted less than 12 minutes as it seemed he just had no interest. We let him go and hired another well-known company. The Manager of the local store came out to talk with us and he assured us all his pool techs knew about the Pentair pool equipment and we relayed we were neophytes when it came to pools. So, we signed up for a year. Lo and behold the pool tech came and let us know he knew absolutely nothing about our pool equipment and would not even touch it. He said only the Managers knew about the equipment, the same Manager who said ALL his techs knew! So, we fired them that day. Our subdivision was working out of the model home which had a pool installed and we contacted Wemple Pools. Michael Selquero has been our pool tech since May and he’s through, knowledgeable on the Pentair system, comes on time when he isnt delayed by another customer issue (which is almost never) and it’s obvious he takes pride in the work he does. He stands by the work he does and we have never asked him to return to redo any work. he informs us of issues and makes suggestions on resolving them. I firmly believe Michael will be our tech for a long time. He’s a family man and has a kind soul. He is always in a great mood and even working in the heat and humidity, he has a kind word and great demeanor. Thank you Wemple for sending Michael our way!

We had our pool and spa heater go out and BM Wemple were extremely helpful and quick on ordering a new one.
Everything was expedited efficiently and professionally and we were very happy with the product and great service!

Great professional service and on time. When there are repairs or additional issues, the staff is helpful and always gets the job done. Seems like they have a well stocked truck and there is a follow up after they're finished. Pool looks great!

Very professional service provider. When I called them about an issue with our heater that they could not help me with they were kind enough to refund me the cost of the visit. - FYI if you are having issues with your pool heater that are HVAC in nature they cannot assist you.

Buying a home with a pool pump and pool equipment to challenging to figure out on your own? BM Wemple will teach you how to run, maintain and service your pool with their pool school! And if your pump needs replacement, they can install one in less than 24 hours.

I been through dozens of companies for pool service, BMWEMPLE is by far the best company I’ve had. They’re pool technicians are professional and knowledgeable, that is not the norm with most companies. If they miss a day or can’t make it, they actually give you a call and let you know. I’ve had so many problems finding companies with open communication with their customer. Their prices are reasonable as well. Even if they weren’t, they’re customer service and punctuality is enough for me.

We recently bought our new house and they service our pool now. Must say they are always on time and our pool looks amazing every time. The customer service department is very helpful and knowledgeable as well. We highly recommend and are happy customers. Thanks again

They were very friendly and knowledgeable. Had an issue with my system and another company quoted my a phenomenal amount of money for parts I didn’t even need. BM Wemple came out, quoted me the correct parts at a much better price; and had my pool in peak condition within two days of calling them. Highly recommend this company; by far the best in town.

Brad and his team have made sure that my pool and his spa are kept in amazing shape. The customer service is highly responsive and the work they do is impeccable. Thank you so much!!! I recommend them to anyone with pool service needs

We recently purchased a new Pentair Master Temp 400 heater from BM Wemple pools. Our experience with the office personnel, especially Logan Underwood for the purchase process, and John for the installation was outstanding. Installation itself was outstanding and included removal of old heater, replumbing of the water flow PVC lines and electrical rewiring to receive the new unit. in the last three weeks we finally had weather temp drops that supported three heated spa experiences. The unit performed beautify and we thoroughly enjoyed the spa time - mimosas included. I would rate this business experience at 5 stars and will continue to do business with BM Wemple Pools.

Was referred to several companies for my pool upon moving to Florida. Have found BM wemple to be reliable and professional. Find their communication to be timely and what I appreciate is that they will notify you with changes on your pool. Have them performing weekly cleanings and additionally have had them replace our pump and timers. Prompt responsiveness and quality work thus far. Competitive pricing as well.

I’ve been using their service for over 20 years. Everything is always on time and my pool always looks amazing.

Atlas built our pool five years ago. We could not be happier with the quality and service we received throughout the entire installation. We use their pool service on a weekly basis. We found the service men professional and reliable. If there is any change in schedules we are promptly notified.
We have recommended Atlas to many people.

Thanks to B M Wemple Pools we finally have a crystal clear pool!!! We had a bad algae problem, and after reading some pool companies reviews, we decided to go with B M Wemple Pools. We couldn’t be happier! The first month they came out multiple times until they were totally sure the algae wasn’t coming back. Now we are enjoying our beautiful pool without worrying about cleaning, brushing, testing the water and adding chemicals all the time. They make sure my pool stays clean and inviting . I highly recommend them to anyone looking for good & reliable pool service.

We have been using BM Wemple Pools for 3 years to do weekly cleaning and chemicals as well as the annual service, and have been very happy with their service and their communication when they need to change their schedule. We recently had a heater that wasn’t working properly and they were very quick to come out and repair it and when another part was needed they were back within a week with the part. Highly recommend them!

We had a pool put in last year and BM Wemple maintains the pool, they do a great job and come every week like clock work.
Any issues that I have they take care of quickly.