All reviews for Freezing Point Air Conditioning
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I first met the owner of Freezing Point when my A/C Repair company of 20 years could not come by to service my A/C. He not only fixed my problem, he diagnosed another problem that they had missed just a few weeks earlier. Here's the thing... He recommended I let them do the repair because it was under warranty and it would have been less expensive to let the other crew have the job. He saved me thousands of dollars.I don't know many companies that would forgo a shot at making a lot of money like that.
I admired the work ethic and the honesty so much I told him as soon as that job was over, he was my new A/C guy.
Recently I moved and I wanted to swap out my thermostats for something better. I called on Freezing Point. They were there the next day to do the work. It wasn't as easy as just installing it but they didnt' quit until the job was done and done right, all while honoring the original quote for the installation.
I don't usually review products or services, so if you're reading this take it to heart. Rafael Lamboy and Freezing Point are honest, hard working and very fairly priced. His team is professional, courteous and take pride in what they do. -
The best decision when choosing this company, they are very punctual and organized. Mr. Armando is very dedicated, careful and professional. Thanks for his great work.
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Three weeks ago had leak repaired from handler which was handled in an prompt manner and priced well. Today i had minor issue of clogged filter that iced evap coils Rafael gave me phone advice and it was solved however he still sent his team to review my system to ensure correct operation. Will do my future business with them as they are professional efficient, timely and caring.
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First off I had a really bad night since my ac broke. I called this company and it was the best decision I made. I called at 9am and at 11am had the services rendered. The overall experience was fantastic . I knew when they were on the way because they use a bot that texts you to keep you informed of the arrival. The workers were punctual and very nice. They kept me in the loop throughout the whole procedure and explained all the processes. I highly recommend this company.
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I have invested in Freezing Point‘s maintenance plan. They are the ones who remind me to set up my appointments and when I worry that there is an issue with the AC, I call and they show quickly. I called today at 2pm and they were inspecting and resolving it under 2 hours.
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I live in New York and had an issue in my condo in Miami. All I have to say is that Raphael and the team were amazing. I saw understanding, compassion, urgency, professionalism and so on. Working with them was so easy and I had a detailed email about all the findings and repair that was done. They immediately made my anxiety disappear :-). Will definitely recommend and will continue to use their services.
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I have used Freezing Point twice. I am so glad I found this company on Home Advisor. They are extremely professional, detailed, and thorough. Every person I have interacted with, I received the same level of quality service. Freezing Point has gained a customer for life and I will recommend them to all of my family and friends or anyone who mentions they are looking to receive service or repair on their AC. Many many thanks.
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Service are great, the crew Jairo, Ricky, Dario and Scott really knows what they're doing, very professional. I will always recommend you Guys. fast response from Rafael as well. great assessment and coordination. He gave as a great price and discount. "Kudos". Thank you Randy Garcia
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Want to give a special thanks to RAFAEL and DARIO along with the rest of freezing point ac crew. For your hospitality and amazing service that you provide to our community. Freezing Point AC is responsive, assertive, and provides an amazing service at a fair price. Other companies quoted us thousands of dollars more for a 3 ton unit. Thank you Freezing point ac for providing a fair honest price with amazing service. Thank you Rafael and Dario for going over and beyond to ensure my family comfort and safety. I'm very thankful we found this company they truly stick by your side and ensure that your family is left in good standing. The level of hospitality that was displayed is unheard of these days. Freezing point ac is not an ordinary company, they truly are a blessing and service to the community.
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Professional, fair pricing, reliable, and fast. We have used Freezing Point for several years now and they have always been great. The technicians are friendly and personable. Rafael is honest, friendly, communicative and will always do his best to work with you and get a tech to your place as soon as possible. I highly recommend Freezing Point to anyone!!
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Freezing point is awesome I have had them for 12 years . They won’t rip you off. Honest work for honest pay. They will answer any questions you have. Always on time. I can’t say more!!!
William Pittack, Pinecrest FL -
Best experience I’ve had with an AC company. They were quick to get me scheduled. The technician was on time. Very professional and knowledgeable. They replaced my motor and had my AC back and running in no time. I will definitely be recommending Freezing Point to all my family and friends.
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Leo did a GREAT job. Had my Coils cleaned and a new UV light installed. It's running like new and I won't have to worry about the condensation drain clogging up. Thank You!!!
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Extremely responsive. Rafael’s guys came by last year to patch up an old system and it was a matter of time before I needed to replace the unit. I called Monday. and it was scheduled right away. The personnel was professional, Thorough very clean and attentive to details. Instruction on how to operate the unit were provided and settings in place. I would recommend them hands down against any competitor. My thanks for great service and turnaround time!! A very professional firm to deal with
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Great service every time we need them they show up very quick! Excellent customer service and very knowledgeable, professional and thorough. From installing smart thermostats to system cleaning, highly recommend!
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Jairo and his assistant were amazing! Super professional, efficient, and clean about their work! Jairo explained everything and was very detailed. Thank you also to the owner who responded right away and had someone in my home within 2 hours to evaluate the issue. A great AC company is much needed in MIAMI! Thanks again!
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Writing this review for my mom, who is not tech-savvy:
Raphael and his team at freezing point were better to me than the a/c guy who I was using for 20+ years. They took care of my issues right away and worked with me even though I don’t do much online. I appreciate their expertise and Leo the technician was very knowledgeable and polite. Raphael went above and beyond my expectations. I will be using their services in the future. 5 ⭐️’s . -
I 100% recommend this team!!! Freezing point and Rafael I have been a go to for us and we have used them for several years. They are 100% honest, 100% responsive anytime we call and if they don’t get back to you right away they will! Actually even on vacation Rafael will answer my husband and help us out even if it’s just to say he will call us later. Freezing point helped us extend the life of the unit that we had as well as install a brand new unit when we were ready. They literally completed the entire process in 24 hours right when we needed it most. This is literally a super well run, efficient company. I highly recommend them not just for residential but also if you need a great air conditioning company to be on call to service vacation rentals and other things like that you can use this company and feel like you were not being ripped off, and you’re getting solid advice from a professional when you are possibly not on site. You can also trust them 100% with full access to your property!!! There are just so many good things that I could continue to write but I think you get the picture!!
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Great Service! They were able to come out same evening and assess the problem. I installed my unit in the past 3 years with another company. When the technician told me my motor was the issue, he already had my warranty information and took care of getting it from the manufacturer and fixed within 24 hours. Would definitely use again and recommend to friends and family!
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Great service !!!! actually one of the smoothest experiences I had ever had they are really and highly professional company !!!!!
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I recently used Freezing Point AC for a repair on my home HVAC system, and I’m thrilled with their service! From start to finish, they were professional, knowledgeable, and prompt—even arriving at 9 a.m. on a Sunday morning. Jorge quickly diagnosed the issue with my air conditioning, took the time to explain the problem in simple terms, and offered an immediate solution while keeping my budget in mind.
I appreciated their transparency—there were no surprise fees, and the final cost was exactly as quoted. What impressed me most was their attention to detail. Not only did they fix the issue, but they also performed a thorough system check to ensure everything was running smoothly.
I highly recommend Freezing Point AC to anyone in need of HVAC repairs. They’re reliable, fair-priced, and truly care about customer satisfaction. I’ll definitely be using them again for any future HVAC needs!