All reviews for TruGreen Lawn Care

Let us know he was here. Most importantly to us is he closed and locked our gate unlike the last technician. We were horrified when a neighbor knocked on our door with our 16 year old dog who had escaped. He is precious to us and we might have lost him forever because his memory isn’t so great anymore.

Cornelius was great! He took time to communicate with me thru my ring camera. He also spent time in my yard while it was raining. I feel he went above and beyond and it was greatly appreciated!
Thank you so much Cornelius

Technician was very attentive to his application without a quick rush and attended to side of house lawn which other Technician did not. He was great!

Signed up for TruGreen yesterday and they visited today / next day - brilliant! Previous owners of our house we just bought made zero effort and didn’t look after their property or outside lawn… so it needs work. Witt was friendly and helpful. Would love to have him service the property every time. Only complaint I have is that I was expected TruGreen within 3-5 days so my lawn cutting service came AFTER TruGreen sprayed. But I called TruGreen and they’re returning to respray. Happy so far! Looking forward to a weedless yard.

The Tech was very courteous and polite. Listened to what I had to say and explained everything very well. She went about her job with concern and pride. She is a true asset to your company.

QUAYATTA J was at my home this afternoon, she was great, “J” explained to me what she was going to do and what results I should expect.
Very friendly and helpful.
Thank you “J”

Romulus.W knows exactly what to do with our lawn to make it healthier. He communicates very well with me and I’m grateful for that. Because of him, our lawn is finally looking good! He’s a caring & friendly specialist—thank you!

I like the service that TruGreen provides . The only thing I would ask, is that the same person Service one area or the same group of people service the same area so they will have knowledge of the customers lawn concern concerns. But I asked that Mr. Quincy Johnson continue servicing my lawn

I highly recommend this team for any garden project; they’re efficient and dedicated.

Currently a customer and ready to leave. I’ve used this company when I lived in Atlanta and Orlando, never had an issue. I moved to south florida and had a great technician that knew how to treat my lawn. It was perfect. No weeds or burn spots. After tech David left, these newbies Trugreen hired burnt my lawn, didn’t put down enough weed killer and fertilizer (literally services my lawn in 5 minutes), and now I’m back to square one. I’ve called multiple times for a manager to walk my lawn with me to discuss future action and haven’t received a call as yet from Pedro (manager). This has been the worst experience with company and if this situation cannot be resolved, I’m done.
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Update: George came back out after 3 weeks and determined the damaged spots need replacement. He’s at my house with a tech replacing it. That’s going above and beyond for customer service!!

Robert James is excellent. I was ready to discontinue service but he totally turned me around. You are very fortunate to have such an amazing customer service manager! Kudos to Robert! Definitely 5 ⭐️⭐️⭐️⭐️⭐️

My specialist Darryl was very professional and cordial. He answered my questions and he was very thorough with the application to my lawn. Very pleased.

RUMUELUS provided excellent maintenance service at my home today. He arrived on time, began by advising me of what would be done, answered my questions and quickly went to work.

Excellent lawn treatment …done on time and very well. Lawn is looking lusher by the day! Jeremy did a great job and explained everything thoroughly. Super lush lawn thanks to TruGreen!

TruGreen has always done an excellent job servicing my lawn. They always keep to their schedule, and if any additional issues arise due to the intensity of South Florida's weather, they are quick to take care of the problem. Their technicians are always very capable and personable, and they answer any questions I might have. I have always been very happy with their service.

Great work from TruGreen on my yard today 4-21-25 they are always on time with polite servicemen, thanks Tim Anderson 👍

Exceptional Service and Customer Care from TruGreen

As a long-time customer who transitioned from Scotts to TruGreen, I've witnessed the evolution of service quality over the years. Initially, my satisfaction levels fluctuated, but thanks to the exceptional dedication of Specialist Daryll and the overall improvement in customer service, I'm now a truly content customer.

From the outset, there were minor hiccups, as is common with any merger. However, these were swiftly overshadowed by the outstanding service provided by Specialist Daryll. Despite occasional communication errors due to different specialists being assigned, these have been rare and inconsequential compared to the overall service excellence.

Recently, I had the pleasure of experiencing an exemplary display of dedication from Specialist Dayryll. Arriving earlier than usual, he not only completed the service efficiently but also tackled unforeseen obstacles with a commendable level of professionalism. His proactive communication and expert advice further underscored his commitment to ensuring customer satisfaction.

Moreover, I'm pleased to note that TruGreen has elevated its customer service standards significantly. Each interaction with their customer service team has been marked by warmth, efficiency, and a genuine desire to address any concerns promptly. Regardless of the time of day, the consistency of their exemplary service remains unwavering.

My journey with TruGreen has been greatly enhanced by the exceptional service provided by Specialist Dayryll and the commendable efforts of their customer service team. As a loyal customer since 2015, I can confidently attest to the positive transformation and unwavering commitment to customer satisfaction exhibited by TruGreen.

-J. Quinonez -

Robert, the technician who comes out and treats my ficus hedges is a great guy and very dependable. I appreciate his efforts on my property. Robert is always friendly and pleasant.

Nehemiah B:Did an excellent job on my lawn today. He was very helpful and professional by giving me feedback on the service that was applied to my lawn.

TrueGreen has been treating my lawn for weeds for quite a while. They have brought my yard back from weeds, as pictured, to a lovely lawn. I am very pleased.

Techs are very helpful and work with you in realizing the issue and providing the service to remedy your problems. The tech sent out to me was very polite and professional in addressing my issue. Mimo listen to my issue and suggested applications to address the problem I was having.