All reviews for Mercer Plumbing & Drain Experts
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I had a leaky roof that caused water to drip everywhere. The roofers came quickly and fixed it in no time. Mark was super nice and explained every step clearly.
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They were there and they saw what was wrong. Next time, they fixed all our issues in one single day. Thank you. Tonight I won't be sleeping on the couch. Yay!! !!! Thanks for getting us back online.
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Tech was courteous & well-informed. The tech was very friendly and knowledgeable.
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I had a weird smell coming from the bathroom—turns out it was a venting issue. They figured it out in no time. Courteous and clearly experienced. I trust their judgment 100%.
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Great plumber! Good communication regarding arrival. Nice. Professional. Reasonable. Highly recommended!
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Very friendly and professional. Fixed more than what was originally stated in the order. The lady who makes the appointments and calls to tell you when the plumbers arrive is friendly and very accommodating.
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Great company to interact. It was a very professional service and I got it the same day! They thoroughly explained all options and steps. I would HIGHLY RECOMMEND this company and employees who came to my home. 5 Star rating.
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Turnkey process for replacing plumbing components. Gave options and prices at my house. Most importantly he had the parts with him. In and out in less than an hour.
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They were awesome! Same day service at a reasonable rate. The tech that they sent named Thomas was very nice and knowledgeable. I will definitely use them again!
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Dale's honesty and experience are greatly appreciated. My plumber is now Dale. I look for family owned businesses. Dale I've enjoyed our friendly conversation and the way you conducted yourself. Thanks for your help. He solved my issue with the blockage(that's very important!).
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Instead of charging me an unnecessarily high fee to perform work that I didn't require, he was able to help me resolve the problem immediately on site during a phone call to obtain a price. I appreciate your honesty. Keep in touch if you have any plumbing issues in the future.
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Let me first say that I had been given the runaround by another plumbing firm all day. At 4 o’clock at night, when I was at my end of the rope, I contacted the company. Concerns are addressed immediately. I was able to reach the receptionist within one hour of driving from San Antonio into the Hill Country.
Oscar, the technician we hired, was personable, professional and very knowledgeable.
Our customers are now our lifelong clients! -
A late-night problem arose (water from the kitchen sink refused to shut off). DJ arrived and quickly fixed the problem. He also gave me some suggestions to help prevent it from occurring again. Professional and effective. I will definitely use DJ's services again.
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Highly recommend, came out on Sunday to snake sewer. Very professional, very personable, very honest and great quality work. Wish all service interactions went as smoothly as dealing with Ron.
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Evan is a very professional person. He was thorough and ensured we understood. The bathroom was left cleaner than when the work began. 10/10 would definitely recommend!
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Elvis was kind enough to stop by our shower and assist. He did a wonderful job. His work was efficient and fast. It was a pleasure to have him! Highly recommended them if anything needs to be done in a timely and professional manner.
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Brad, one of your employees has served our home many times. He is top notch every time! Brad is the best example of customer care. Brad did a fantastic job. Thank you for all your help! !
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Joey and Pat were awesome. They got us up and running with a new Hvac system and hot water heater in a work day. Few adjustments to come do tomorrow but by far; good people to work with. Local businesse and employees. No salesperson giving you an estimate.
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Mr. Steve acted with professionalism, courtesy, and honesty. He did an excellent job, and I can't wait to meet him and his manager tomorrow so they can look into the ground to find the source of the problem. I'll keep this for future work, which is coming soon. You are so welcome.
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We called Wayne to hook up our new grill. He was punctual, knowledgeable, and willing to talk through what he was doing with us. 10/10 would recommend him for all your plumbing needs.
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Great service. I was in a hurry to get my plumbing repaired. He was polite and friendly. The job was completed quickly. I would recommend anyone to him.