All reviews for Aetna Plumbing

Professional, responsive and fairly priced. A great company to deal with for any plumbing problem!

I've used this company several times. They jetted my drain lines and had them working great. Have always had great service. Highly recommended!

Aetna plumbing did a great job installing a new kitchen faucet and garbage disposal. They showed up on time and the plumber who did the work was professional and courteous. I will definitely use them again!

I work for a roofing contractor, and one of our crewmembers accidentally broke a water main going into a customer’s house. They were completely without water right in the middle of the day. Marge at Aetna dispatched their technician Mike right away. He was there within an hour and did a bang up job. All for a great price. Thanks so much everyone at Aetna!

Had a great experience. They were knowledgable, installed a massive commercial heater for us, & seemed like honest people.

very rude and unprofessional of you have a home don't go to them

Do not contact this company, the worst costumer service in the world and they are always very rude when you call there. Please stay away from this company

Have used them before. This time they said someone would be at my home between 8 and 9 a.m. At 10, we called and the woman said she would check and call us back. At 11, we called again and the man, presumably the owner, said “well, she lies” and someone called in and ... and yes we should probably call someone else. Will never call again!!!

SOOO RUDE! And unprofessional. I called made an appointment for the next morning. No one ever showed I called back they said they had an emergency and can’t come. So they said they would come the following day. I HAVE NO WATER AT ALL! For 4 DAYS! I call the next day to confirm they are coming the lady says “I’ll check and call you back” like what?!? She calls back and is like “yeah we can’t come” it will be next week maybe. ABSOLUTELY UNACCEPTABLE. I explained to her I have no water for days because of this and all she said was “have a good day” and hung up. I am in disbelief and so upset.

This company is the warranty service provider for AO Smith water heaters sold by Lowes. I was given their name by AO Smith along with a claim number so they could get paid. I live 14.9 miles away from them and they refused to come out. If they dont want to except what Ao Smith pays them they should get off there list. I work and live within there service area and will see that no one uses this company as they cant be counted on as reliable. i now have to wait a week for a national company to come out.

Horrible experience from this business! A real life 3 Stooges act! AO Smith hot water heater warranty repair from Lowe’s, authorized repair shop. They never showed, never called. Blew me off twice for appointments. I’m shocked the manufacturer and Lowes allow their good names to be associated with this comedy act! Stay clear of this business unless you enjoy being disappointed.

Showed up late. Told me the same thing I had told them about my water heater over the phone. They told me only a plumber could get a replacement authorization from the manufacturer which is not true. And then told me to pay them 125$ for coming out and doing nothing and providing no new information. Then called me two weeks later demanding money. There are better plumbing companies in the area.

Customer beware!!! Do not use this company!! First of all the plumber Mike showed up 2hours late, we had him install 2 water filtration systems in our home, he was very unprofessional, he smelled so bad of smoke, he talked the whole time and did such a sloppy job and left us with a leak under our sink! We called and he came back out to fix it spent 4hours and next day it leaked again. I called the office and they were so rude and didn't believe me that it was leaking again and brushed me off and said the had to go because he was getting another call! Very sad about our horrible experience and treatment and would never use them again!!