All reviews for Energy Crisis Inc.

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    5

    Energy Crisis did a complete overhaul on my home electric system after hurricane Helene, and I couldn’t be more grateful! They paid attention to every detail and their work is top-notch.

    5

    I Used Energy Crisis multiple times. I had a new panel put in as well light fixtures / ceiling fans installed for my kitchen remodel.

    5

    I would highly recommend Energy Crisis for your electrical needs. I personally went with them for a residential remodel that I did last year. The owner came out, was very knowledgeable, and made my headache of the build a cake walk. It wasn’t an easy project but he made it happen. I have not experienced any issues, everything still running smoothly, and I will be going with them again in the future.

    5

    Energy Crisis does great work and provide quick follow up on any problems after the work is done.

    5

    Great experience. Very professional. Courteous. Great communication. I would definitely recommend.

    5

    Energy Crisis came out and hooked the electricity for my pool. They were very professional and provided great customer service! I highly recommend!

    5

    Outstanding company from the first phone call to the in person estimate to installation and crew. Highly recommend them to anyone needing any type of electrical work. They will be my go-to from this point forward.

    They deliver excellent service and top quality work.

    1

    EC deserves zero stars. It left it's name and number on a label after completing electrical work on my pool equipment. I called EC to come out and diagnose an electrical issue relating to the work it did. When I called, it wasn't even clear if I had the right number, as the person answered "this is Joey". After confirming I had the right number, the employee spent more time convincing me the issue was not electrical, despite me explaining why it was, and less time actually listening to the description of the issue. Clearly, this person was not interested in problem solving so I asked him if EC can come out and look at the problem or if I should call a competitor. EC told me to call someone else. So I did. I hung up the phone and called Sunrise Electric, spoke with a solution-oriented technician, described the problem and we diagnosed the issue over the phone. Service call being completed in two days. EC, immediately defaulted to "we can't help you". Disgraceful service. I suggest EC take customer-service lessons from its competitors.

    In response to the below (which took 2 years), EC's label and phone number were plastered all over my pool electrical equipment, so I was indeed a customer. After being paid by the pool company, EC defaulted to "its not our problem" when an issue arose. It did not even entertain the potential that the matter could be electrical, nor did EC simply say "we'll come out and look at it". Out of convenience EC tried to "phone" diagnose the issue and I refused to let that happen. The issue WAS 100% an electrical problem with EC's equipment, which was confirmed by its competitor when it arrived. I spent over $1K to fix this issue. Surprised that EC's OWNER would leave such a misleading response, but that's what makes markets for competition.