All reviews for Advanced Pump & Well Service

Great service and response time

They're Great and professional they know what they're talking about

These guys are the best! They were courteous, prompt, and very professional. We were in extreme crisis!

Great “after hours” service, replacing our non-working pump! Super friendly and efficient… even at midnight!

Guys showed up when they said they would, got me back in service on a late evening. More than grateful for their fast, dependable service and at a reasonable cost! Highly recommend...Thank you!!!

Fast cand friendly service. My pump had went out and they sent someone in just a few hours. Highly recomended.

Made the call after five pm for a shorted out well and they had me up and running that same day!

These guys are professional and know exactly what they’re doing. I had a bad lightning storm come through and fried my well to pieces! Came out later that same night and got me back in service asap! Highly recommend!!!

Advanced Pump and Well came through same day and did an awesome job. My new well pump and tank looks great, these guy truly take pride in their work and I love that it is a family business with many years of experience. Thanks guys!

I highly recommend Advanced Pump and Well!! Frank and his team obviously take great pride in what they do. They happily discussed what my options were and they were determined to do a great job and ensure that I was a satisfied customer. I love that it is a family business with many years of experience and a crew with great attitudes and values.

I cannot speak highly enough of these guys. I had an issue with my pump and i originally went to someone else and it took 3 DAYS to get my pump back. I finally got it back and still had issues. I called Advanced Pump and Well and they exceeded all of my expectations. They came out same day and saved me from going a 5th day without running water. They explained everything to me and made sure i understood what was going on along with giving me some troubleshooting tips to help me in the future. They are honestly the only company i will ever call for any well issues or servicing. Thank you Thank you Thank you!!

Left message, received call back within an hour and they had someone at my home within two hrs. Travis was very receptive to troubleshooting we'd already done, diagnosed our issue (underground electrical problem from house to the well) and provided a safe, workable solution that gave us water until the electrician could make it out.
Timely, honest and understanding.
Highly reccomend!!

I called on Black Friday at 10am. I had a new pressure tank replaced and Installed by 1:30 the same afternoon. They came in lower than my initial quote because they were able to use the same size tank I had before which was already on their truck. They were fast and very professional. I will be using them again to replace my water softener in a few months.

I was unable to loosen the filter cartridge on my well and even broke the wrench.I reached out to Frank.He was very courteous and was able to fit me into his busy schedule.He also was very professional and took the time to give me tips on making this task easier.I was amazed by his expertise.He even gave me a replacement wrench! Kudos to Frank and his team!! I would definitely recommend them!!

Fantastic, quick, clean service. After the pump stopped working in the night, they came at 11pm and worked till 1am replacing our whole pump station with a commercial grade pump (Goulds).

We have had incredible experiences with Frank and his crew. They have been out to my house multiple times in the late hours of the evening to help fix my well system and I just had them replace my entire well and filtration system. They do a fantastic job and they're very polite, good ol' southern guys. Wouldn't trust anybody else!

Courteous and prompt service. They show up when they say they will and do what they said they would do.

This company replaced our well system, serviced it twice, but then failed to respond to our calls over the course of MONTHS. Left multiple voicemails, called every number listed on the stickers on the system… nothing. Terrible, terrible customer service

I have a shallow well that stopped working. They came out to look at it and said that a new well needed to be dug and price was in the thousands of dollars. They charged me $195 service fee. I called another company that came out the same day that I called. They replaced a union and check valve and had the pump working in 2 hours for $300.

We had a well water tank explode and water was gushing out. We had to keep the well pump shut off. I called Advanced on Saturday afternoon and was told to email a picture to get a price on replacing it. Here it is Monday morning and still no return of call. They advertise 24 hour service. They may be a good company but they don't live up to their 24 hour emergency service. I was finally able to get a friend over on Sunday to help me replace the water tank.

Buyer beware.

Company is not accredited with the Better Business Bureau.

Original job was in fall of 2020 to reinstall a pump for our irrigation system. Service at the time was fine, though expensive. Our pump failed recently (one and a half years later) and company was difficult to get ahold of. We ultimately went with another company after we were stood up two consecutive days and Advanced Pump and Well quit answering or returning messages. Given that the pump was installed in 2020 it should have been under warranty from the manufacturer. However, upon removal of the pump which had an install date and handwritten date of 2020 we noticed that the serial number was from 2016 meaning it was outside the manufacturer warranty period. This is not what we were told we were purchasing and frankly was deceitful and unethical. We had to purchase an entire new pump with an install that required taking down our recently installed fence and garden. Sadly, I cannot recommend this company and encourage you to take your business elsewhere. If not, you will likely need to pay to have their work corrected.