All reviews for Hopkins Air Conditioning

I have been using Hopkins for air conditioning maintenance and repair for the past year and a half. I have never been disappointed in the service. The maintenance technician, Edoun, certainly appeared technically very skilled, and he was patient, courteous and cognizant of the cost in making recommendations to prolong the life of the 7 year old air conditioner, which I took. The price for the maintenance and addition of a booster was reasonable. I would highly recommend Hopkins.

David was very personable, knowledgeable and professional. He took time to explain what he was doing as well as share specifics around what he would suggest to prolong the life of our HVAC system. I would highly recommend David as Hopkins Air for their service.

We have been clients of Hopkins Air for a very long time. During which we had routine and repair service to our home in West Delray. Last year it was time for replacement of our system and Hopkins did an excellent job. Bottom line, THEY ARE THAT GOOD! No BS. Today we had a routine service and met another outstanding member of their team, Ervine. You cannot go wrong using Hopkins Air.

Scott. Wow! The embodiment of professionalism, expertise, thoughtfulness and respect. As I told him, if this is how Hopkins performs as a company, they'll have me as their customer forever. We had an A/C issue: he thoroughly analyzed the potential causes, discussed with me the two emerging hypothesis, tested them and landed on a solution. He exudes expertise in a calm and collected way that, given the situation, I genuinely appreciated. I had the feeling that "he got us" and that he genuinely cared. So so so many times I have come across technicians that might do their job, but don't seem to care much about it (or you). Not Scott, he truly seemed to care. And that came across how he communicated: clear, patient, at every step of the visit.

Bottom line: Scott raises the bar and if he is what Hopkins is all about, they will have us as customers for life. Thank YOU, Scott!

I had to be away. I trusted the mechanic to do the work without us being there. Not something I do lightly. Great job called me when done. Very good company

Dependable, professional and courteous! Hopkins has always provided the best service for repairs and maintenance programs. We highly recommend them.

Comfortly provided AC installation services in Boca Raton, and Hector did a great job. He explained the installation clearly, installed the system quickly, and checked it carefully. Hector was polite, professional, and very detailed.

Gazi provided exceptional service — he was professional, knowledgeable, and went above and beyond to get my A/C running perfectly again. Highly recommend him for anyone looking for honest and reliable HVAC work!

Wow! I got a referral from my neighbor, Steven for Hopkins. From the initial meeting with David to the top notch office lady and the crew who performed the work,-the experience could not have been better. The utmost courtesy, professionalism and thoughtfulness was amazing. Please, don't hesitate to use this company! Many thanks to all.

I was in NY and noticed by remote thermostat that my condo in Palm Beach Gardens was at 80+ degrees. I called my regular HVAC service company and they said they couldn’t get there for quite a while. My brother-in-law found a Hopkins repairman around the corner so I engaged them to replace my HVAC system immediately.
They were fast, neat and thorough. The price was just what I had expected and there was no unexpected costs.
The city of Palm Beach Gardens inspected their work and gave it his approval.
I would highly recommend Hopkins to take care of anyone’s HVAC.

Neslan and Alex did an amazing job to install a brand new A/C. Professional, clean, and I felt comfortable of the knowledge and skill. A great company and a great job!

Such an incredible, quality company with an amazing team. Every single person I’ve interacted with from Hopkins has been so friendly and service oriented. We just had a large multi-day project completed at our house, and the crew was prompt, efficient and attentive to every detail. So thankful we chose Hopkins & looking forward to leaning on them for any future needs.

Scott and art service our gate house at breakers west and they are always so nice and friendly! Professional and always get the job done! Great personality! Love their business!!

Had a problem this am. Gazi was quick to respond and I could not have asked for a more knowledgeable, polite, friendly and careful technician. Gazi was also very careful not to He carefully explained my problem and how to remedy it. He suggested ways to prevent it from recurring. This was one of the best experiences that I have had since living here. I will definitely ask for him in the future

Art was a fantastic & friendly A/C maintenance service expert. It was a pleasure having him in my home, and I felt he really knew his stuff. Plus he liked my piano playing :-)

The service was to follow-up on our HVAC system not producing heat. The technician replaced the circuit board as requested but also found an issue with the sensor which was faulty and replaced it. The system is now working properly. He was very efficient and got the job done in sufficient time.

Armando came to install my UV unit in my AC. Very professional and courteous. Very impressed with the level of service with this company. Highly recommend.

Recommend Hopkins to my customers and use them myself. Their annual service contract is great for personal and income properties

Very appreciative of the time and care

John is excellent!!

Brian was great! Showed up on time, was quite diligent and explained everything very well

Thank you

Wonderful !!! One word to describe Chad/Hopkins Air Conditioning service. Unfortunately my air conditioner stopped working on a Saturday night. Because I have multiple health conditions I called into Hopkins Air on that evening. I got a call back within 20 minutes. On the other end was a man named Chad. He was so polite, calm (the opposite of what I was), reassuring , and knowledgeable. Step by step he asked me questions to help him diagnose the problem over the phone. He then had me do a simple maneuver to the indoor part of my air conditioning unit, and immediately after that it started working. INCREDIBLE !!
I don't know of any other company that would have been so patient and knowledgeable to help me out like he did. To top things off, he called me the next morning to see how I was doing, to see how my AC unit was working, and to set me up with an appointment to service my AC unit.
Who does this nowadays?
THANK YOU from the bottom of my heart Chad/Hopkins Air Conditioning. The world needs more service people like you !!

Update… sorry I posted the wrong name for this job. It was in fact Sansone A/C & Plumbing that did a great job replacing my complete AC system. Techs and installers were professional, helpful, efficient and all done in half a day. Cleaned up and was good to go. The office people were great with scheduling the work and the price was very reasonable. Highly recommend them.