All reviews for Callaway Heating & Cooling

The most honest and dependable Heating and air company in the south to me personally...... Great service...

Terry came responded quickly to my phone call. He was out in a hour and a half to fix my heater the day before Thanksgiving and tonight came back out to figure out why my AC wasn't working. Friendly guy and willing to explain everything to a nosey female.

If You want excellent service Callway is the place to call. Tyler drove to Jacksonville at 3:30 PM to pick up Air Handle motor and installed motor 7:00 PM . Did not want us to have uncomfortable night . Customer satisfaction and comfort is important to Callway

Very nice father & son team - quick, knowledgeable, polite, reasonable prices, on time. These guys are my #1 choice for HVAC needs. Highly recommended!!!

I called Terry Callaway on a Saturday. He came right out and found the problem. He also gave me the reason for the problem and gave instructions on how to prevent a reoccurance. I found him to be honest, friendly and knowledgable. His fee was very reasonable considering the amount of time he spent working on the unit. I highly reccommend Terry Callaway Heating and Air. He earned 5 stars.

I called first thing Monday morning at 7:30am and Terry was the first to call me back and got to me an hour and a half earlier than I expected. He was very thorough explaining what was wrong and diagnosed within a few minutes. I would highly recommend this company as they have well exceeded my expectations and at a price that was very reasonable for the service and customer service that I received. I won't do business with anyone else simply because of the experience!! Thanks Terry!!

Excellent service very responsive. Made the repairs to my unit, unit back up and running less than a day. Glad that I was referred to them.

Great experience. Terry called us back 1st thing in the morning and quickly came out and identified the problem. They had to pickup a part on other side of Jax and stayed well into the night to have our AC working again. They were up front and very reasonable with the price, no extra charge for staying late. I highly recommend and will use them again.

Terry has installed 2 air conditioning units for us. Both times we've found him to respond quickly to our needs. He's professional, courteous, and trustworthy. We couldn't be at our residence for the last installation, and felt comfortable leaving him a key to access our unit, and lock up afterward. Highly recommend.

Terry did a great job on my A/C. Problem was isolated, parts were installed and everything is working great. Definitely recommend. A+

Terry was extremely helpful! I called with having AC issues, but unfortunately I live in Hilliard and he isn't going that far out at the time being. He still took the time to ask me my symptoms and helped diagnose the issues over the phone. Guess what?? He was right on! I got another company to come and they found that issue and another but I must thank Terry! I wouldn't hesitate for a second to recommend this company to anyone!
I was amazed he took the time to talk to me about my clogged drain and switch issues.

Terri and his son were phenomenal. I called on a holiday due to having no heat. They came super quick, were incredibly efficient and beyond kind.

I could not be more grateful for them! Highly recommend!

I have been in Nassau County 34 years. Terry is the only AC guy I will ever use. Best, fast work at the lowest price! He won't try to sell you "service" you don't need. Example: I was having AC issues and called a company that was running a service special. After 20-30 mins the tech told me it would be $350 to fix the issue but for $450 he would do a "complete" service on the main unit. I got Terry's name/number from a co-worker of my wife. I called him to get a second opinion. He serviced and fixed both units for $150. I paid him $180 and he tried to give me the extra $30 back!