All reviews for True Plumbing

True plumbing took on a complex plumbing issue that some other plumbers turned away. More importantly, they got the job done and on budget. I will happily recommend and use them again when the need arises. We used Kyle with True Plumbing. I gotta say, when it was raining on him and the cold set in, I was impressed he stayed with things to get the job done and got us water back into the house.

True plumbing responsiveness was outstanding. Gabriel Tarbutton helped a lot. Very considerate and thorough. Excellent quality of service, pricing reasonable and an overall great experience. Thanks!

James is a fabulous partner. He is always committed to helping find solutions for me. He listens and goes the extra mile to help me resolve the issue. He is a significant asset to True Plumbing

James has been a great partner on this project, and the work he has done has been excellent! I would refer him and True Plumbing to anyone!

Very happy with these guys, 5 stars! They were the 4th plumbing company I called about a leak in my yard, the technician was very knowledgeable and fixed the issue that had stumped the other three companies. Start here, don't waste time with the others

True crew had to navigate super tight and dirty crawl space to evaluate my sewage lines and make recommendations. They were thorough, helpful, on time and communicated well with me. I’m a repeat customer and really trust these guys.

From start to finish, the service and communication was amazing! Our plumbing issue was worked into the schedule pretty quickly; I was able to schedule online over the weekend and have my issue fixed early Monday - ahead of the quoted time!
Out tech, Hunter, was very communicative and gave great feedback and insight into the problem at hand, as well as other concerns I had. He was efficient, thorough, and professional, while being friendly.
Overall, they turned a stressful situation into a 5 star resolution and fix!

Had a toilet with a bad flapper and the water would not stop running. Called true plumbing and requested Matt come fix it. Made appointment for Wednesday 2/11 in the afternoon. He showed at around 2:30. Was nice as could be. Had the problem fixed in a half hour. Matt is so competent. I am very impressed by him.
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Kyle Trotman with True Plumbing did a great job when he came out to inspect our sewer cleanout. There was a blockage causing some sewer waste to leak into our yard. He was able to give us advice on reaching out to the city watershed department so that they could have someone come out and clear the blockage from their side. They were able to get everything cleared up. I appreciate Kyle’s professionalism and the fact he took plenty of time to explain everything to me. I will definitely be calling True Plumbing again if I have any issues.

Great experience. Gabriel was here at the beginning of the window, was very thorough in his evaluation of the work I knew I needed and pointed out another issue that needed addressing. Great explaining and there was no pressure to buy the additional work. Told me of ways to save on the costs for the 3 toilets that needed work. Cleaned up thoroughly after the work was done. The price was within a range that I expected. I believe you get what you pay for.

I do reviews for hotels & restaurants, good & bad.

I rarely review a ‘service’ company as I just expect them to do the job they promised to do.

BUT, for True Plumbing, I have to write a review. I have never dealt with a service company that continually tries to over deliver. These guys addressed our plumbing blockage and educated us along the way. What a TERRIFIC service. AND, it was all provided at what I think was a very reasonable cost.

I have no hesitation in highly recommending the services of True Plumbing.

Update : 11/2/25 … our problem required a few visits, as each time we learned the extent of abuse the previous home owners had inflicted on the drains. True plumbing were open, clear and detailed through out every phase of this project. We could not of asked more of them and everything was completed at what we believe was a fair and justifiable cost. We will only use True Plumbing when it comes to any future plumbing work.

True Plumbing drilled through a really nasty clog in our original cast iron drain pipe. Gary arrived on time and worked continuously for about 3 hours to remove the clog. He had to switch to different size equipment twice to get through and completely clear the clog. He took a video of the pipe so we could see where the clog was. It was impressive work. He worked hard the whole time he was at our house. He explained what he was doing and answered all of our questions and was very professional. I had a great experience with True Plumbing and will definitely contact them again when I have a situation like this.

Max came out removed my toilet and snaked it out. He was able to get the pipe unclogged and pulled out a bunch of hair along with some flushable wipes and tooth floss! In addition as a courtesy to me, he looked at another toilet we had that was loose at the base and secured it with some caulk. My wife and I are satisfied …a job well done.

I had a leak in a pipe that I noticed at noon today and by 2:45 True Plumbing had it fixed. They are always able to come same day and Gabriel did great work quickly patching up the pipe and kindly making a nice square cut in the drywall that should be easy to patch. I’m always extremely happy with the work from True Plumbing, today was just another example of their quick response and excellence.

I’ve hired True Plumbing twice now and had exceptional experiences both times. Really appreciated their transparency both times in regards to what repairs are a “must Have” versus “recommendations”. Gabriel did extensive work at our house and walked us through all the repairs needed and was thorough in his explanations with us. Highly recommend!

Jake and Gabriel were great! They were efficient and cleanly. Gabriel was articulate in his explanation of the issue and how to fix it. He gave options without being pushy. Jake's work made my kitchen sink and faucet look like a new build. On top of all that, the price was reasonable. 10/10 would recommend!

True Plumbing really came through. We just moved to Atlanta and Hunter was dispatched to take care of our plumbing and gas piping issues. Hunter was amazingly professional, competent, and good natured. True Plumbing has a new loyal customer and we will always request Hunter. BTW, there are discounts for seniors and vets. Best ever!

an absolutely stellar team! Kyle and Gavin worked tirelessly the ENTIRE DAY to fix our gas line - a day before Thanksgiving no less. both were a joy to have around - extremely professional and courteous. Kyle did a great job explaining the whole process and walked me through all the upgrades, both before and after. the duo even spent extra time making sure everything is working and running smoothly. i also found their pricing to be quite fair. definitely our go-to plumber from now on - would highly recommend to anyone.

I had an amazing experience with my plumber! They fixed my garbage disposal and tightened my loose faucet quickly and professionally. They explained everything clearly, showed up on time, and made sure everything was working perfectly before leaving. Super friendly, reliable.

Hunter Coan was a great guy to work with on the project. He was very respectful and he made a few suggestions to improve the shower, I highly recommend Tru Plumbing and their employee Hunter Coan.

Great experience! Kyle arrived right on time, was incredibly courteous, and explained everything clearly from start to finish. I really appreciated the transparency around the work needed and the pricing - no surprises at all. Highly recommend!

True Plumbing is consistently good. Kyle, our plumber, explained the problem and recommended solution. He was careful about putting on booties to not track in dirt and cleaned up thoroughly after replacing our toilet flange and wax seal. Can recommend True Plumbing. They always do a good job.