All reviews for Ace Hardware Home Services

Zaroh, our technician, was very thorough in his explanation of what the service plan offered, and then did a great job performing maintenance and repairs on our two older units and maintenance on our recently installed new unit. I appreciated his patience and professionalism.

My Mom wouldn’t consider using anyone else!

Devon replaced an outside hose bib. He is awesome and explains everything great. Thank you Devon.

James was very knowledgeable, professional and personable and did a great job!

Oh my gosh. It could have not gone any better. From delivery to final installation everything was picture perfect. Devin, the installer was so professional and so kind.,He made sure everything was as expected and my living situation in the process was respected. Thank you Moncrief and Ace for your customer utmost satisfaction and trust..

Zaroh did a great job. Thanks!

Imad, my technician was punctual and extremely knowledgeable and efficient.
5 star experience. Thank you

Leonard was fantastic - professional, polite, took time to explain what he was doing. He had presents the “old Moncrief” that I have used for 50 years. I’m so glad Moncrief still does HVAC I would never use anyone else.

Zaroh was knowledgeable, pleasant and very helpful in letting us understand the condition of the AC unit.

Travis Littles was easy to work with and explained everything carefully as we worked out the details for my purchase of a new heat pump.

Zaroh was extremely knowledgeable, professional and courteous.
He even explained to us how our HVAC works.
He was simply amazing.

Lucas Santos and his team were great! They arrived on time, were polite and careful through the whole process and cleaned up well after they were done! We are very happy with Moncrief and their process. We have an annual contract and will continue the service!
We were also very happy with Ken, the consultant! He explained everything very well and listened to our concerns about potential issues. Thank you to everyone!’

As always, great customer service and great technician!