All reviews for R&A Cooling
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Robert did an outstanding job. He responded with to my text over the holidays and made me the first appointment the next day. He was professional thorough and efficient. My system is back up and working.
Thank you Robert! -
I must say R&A Cooling is my go to for life. I called them regarding an issue with my heat and they came out the same day within hours and performed a diagnostic of my heating/ac unit. They were very professional, timely and provided me with the issues and several affordable options to resolve. Let's just say I was back up and running within days with no stress nor hassles. I will definitely be using them for future heating/air issues and I recommend anyone needing any of the services that they provide to do the same. :)
#SatisfiedAndHappyCustomer -
It's never good when you're AC is on the blink. Robert was able to make the repair within 24 hours of contacting him. I would recommend R&A to anyone who appreciates skill, knowledge and professionalism.
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I decided to turn on my air early to ensure my unit was working properly inside and outside. The air for my upstairs level was not working properly and I'm glad I caught it early on before the summer heat kicked in. I called my home insurance and was assigned R&A Cooling, LLC. The tech (Shawn) showed up at my residence the next business day as promised by my home insurance. Shawn was punctual and very professional. He wore the proper attire when he entered my residence and explained each step of the process while he was here. I'm really big in working with minority-owned businesses and they showed me how trustworthy they are and should be called upon by anyone needing their services. Thank you for being prompt and explaining in detail what was done while you were here.
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VERY professional. My A/C started leaking & was referred by friend! Everything was explained in a way that was easy to understand. I was given recommendations for future maintenance, + I especially appreciated receiving a detailed work order, explaining the diagnosis and also being able to make the payments online via their electronic invoice, I didn’t need to be there etc. Seamless & up to date technology, made my life easier!!!! Highly Recommend
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I called American Home Shield on a Saturday regarding my heat not staying on. They sent out a request, but the company AHS referred me to was not open on the weekends. I called AHS back and they were able to connect me to R&A Cooling who said they could service me the same day. R&A gave me a window of 12-4pm, but they came on the early side. I was able to track (in their app) where my technician was located, his progress towards my house, and his ETA. Shawn arrived shortly after 1pm and wore the proper shoe protectors to enter my home. I explained what the issue was and he went to work. Within about 30 minutes he had diagnosed and repaired the issue. He was able to answer additional technical questions I had and was professional in his consultation. This was my first experience with this company and I'm SO glad they performed. I appreciated most importantly that they were able to accommodate me on the weekend/same day (and he was over 30 minutes away from me), they were timely, professional, and able to fix the issue (dirty sensors) in the same visit. I would likely use them again. Thanks Shawn!
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Robert was very professional and very familiar with heating and air. I look forward to working with him in the future and would definitely refer him to family and friends.
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Our heat went out on Christmas Eve(the coldest day of the year)Of course everyone was closed so we couldn't get anyone out until Monday. I spoke with Shaun(I think) and they were able to squeeze me in on that same day. Robert came out and he was very professional and was able to diagnose the problem in no time. He then informed me that they may not have the part and either was they would communicate that with me(if they would be able to come back out Tuesday or Wednesday) I spoke with Ashley on Tuesday and she informed me that Robert had our part and he would come out Wednesday to install it. Needless, to say we are with heat again thanks to R&A Cooling.
Thank you all for your professionalism and quick response! -
My A/C service technician Robert showed up and repaired the issue within less than an hour time. He also was very thorough and checked to make sure my system was operating properly and it contained the right freon level. The price that this company changed for the services performed is one of the best in the metro Atlanta area. If I ever need anything else for my a/c unit, I’m definitely calling R&A Cooling LLC.
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R & A Cooling was responsive & updated me with diagnosis and repair . They responded very quickly and got it fixed! Technician Robert was excellent!
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I was sent to R&A Cooling by my Home Warranty company. Robert is very professional. Because my system is older it did take a month to receive the parts needed but once they arrived, Robert scheduled me ASAP to come and get me back up and running. Thank you so much..
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The technician was very informative and friendly. He explained each step of the process and the charges as he completed his diagnosis of the problems. The rates were reasonable and the work was done within the hour. He quickly repaired 2 units to save a family of 7 from this GA heat! Thanks Mr. Robert and R&A Cooling for getting us back to CHILL mode!!! Greatly appreciated!! HIGHLY RECOMMENDED!!!! Give 'em a call, when and if your air stalls!! LOL!! Thanks again guys!!!
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Robert is always punctual, professional and trustworthy. He never tries to oversell us like so many other HVAC companies have done in the past. We trust him to do the job well, not do what doesn't need to be done and recommend what should be done. Highly recommend!
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I was able to get an appointment in the same week. Robert my technician was on time very professional and friendly. Robert is knowledgeable of his work explained everything he was doing. I needed a certain part for my unit and Robert was able to come back in the same day with no problem.
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We have found R&A Cooling to be a reliable, professional yet personal business. They took time to determine what the problem was and made the necessary repairs. We really appreciated the expertise provided. We would gladly recommend this company to anyone needing AC installation and repairs.
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R&C Cooling provides excellent service for our multi unit HVAC system. They are extremely knowledgeable and efficient. Robert is simply great. We will certainty be customers for life!
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RA Cooling provided me with timely and professional service. They diagnosed
my AC unit and gave detailed explanations of the issues and how the issues were resolved. I am glad we found a company who provides excellent customer service and are trustworthy. Thank you. -
Robert is the kind of expert you don’t see very often these days, and the generosity he shows in sharing his knowledge with his clients is even more rare. He’s also just a top-notch professional and a really nice guy. Cannot recommend highly enough.
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Was experiencing issues with AC Unit, and everyone I called was booked up. I came across this company and was able to get someone out the same day. Robert showed up. He was very professional and knowledgeable and explained to me what was going on with the system and my options. I would rate this company higher if I could. Highly recommend and will be my go to company from now on.
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Awesome experience with this company and Robert was nothing but professional. He was able to squeeze us in his tight schedule and got our AC back up and running like a champ. This is who you need to call whenever you have any HVAC issues, I definitely will.
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Robert and his team are amazing to work with. Robert takes his time to explain exactly what issues he's seeing and what needs to be done to rectify. They do great work at a fair price.