All reviews for Rooter ProXpress

Customer service is A plus. Dave was great at what he does. He didn't mind my questions, as he did a great job service. He was business, and friendly, at the same time. It's a great attribute for business. I would recommend him, or this company for any of your septic needs.

He was pleasant and honest about the procedure. Our septic tank is 55 years old. He said he couldn't guarantee the procedure and called in home office . We said since he was here and he thought it might work, we told him to do it. He did not try to persuade or pressure us. It was totally our decision. We appreciated his honesty.

I had a frozen water pipe burst and needed emergency service right away. I called RooterProExpress and they came out the same day! They were professional, knowledgeable, and worked quickly to repair the damaged pipes.

The whole process was smooth and stress-free during a very stressful situation. I truly appreciate their fast response time and quality work. I would definitely recommend RooterProExpress to anyone dealing with plumbing issues!

The gentleman that repaired my plumbing issues today did an amazing job.
He was very knowledgeable, prompt, helpful and efficient.
He explained the process and all the work he would do before he got started. He charged me a fair price for all the work he did. I am very satisfied with the work, customer service and care I received today from Rooter ProXpress and I will definitely use them again.
The services I received were: leaky pipe repair and replacement, water pump pipe repair; toilet repairs, shower head repair and water pressure repair.

We called late morning and by late afternoon we had a working fireplace! The fee was so reasonable and Fernando was kind and knowledgeable. Fabulous!! Same day service even the day before the predicted ice storm.

I had an excellent experience with this plumber. He arrived on time, quickly identified the issue, and cleared my drain efficiently. He was professional, respectful, and explained everything in a way I could understand. The pricing was fair, and the quality of work was outstanding. I really appreciate the prompt service and honesty. Highly recommend!

I had the most amazing technicatian. He explained everything to me from start to finish. And made sure they did not leave until the job was done. I really love the fact there was not hidden or surprising fees
He was upfront on everything .

I had an emergency water leak service. Angel came out within an hour on a Sunday and fixed my leak! He was fast, friendly and knowledgeable. I will refer Rooter Pro Express to all my family and friends!

my service professional Angel was an absolute angel. He is very knowledgeable of his craft. He took his time and explained everything to me and he showed me the findings that I needed to make my decision on moving forward with his recommended work. He paid close attention to the fact that I have pets and was very mindful when entering and exiting my home. He even petted one of my catsand that was very sweet. How they recommend angel in this company.

Testimonial for Rooter ProXpress

As the Property Manager at the Embassy Townhomes in Buckhead, I recently faced a frustrating issue with a cracked irrigation head at our front entry. Our community’s $1,200 fall flower installation was beginning to suffer due to lack of water.

We reached out to several plumbers on Thursday, September 18th, 2025. Unfortunately, most were unresponsive. One company did schedule us—but after waiting from 4:00 PM to 8:00 PM without any update, no one ever showed up or called.

The next morning, Friday, September 19th, I contacted Rooter ProXpress at 8:00 AM. I honestly didn’t expect they’d be able to help on such short notice, especially on a Friday. To my surprise, Ana M., scheduled our job between 8:00 AM and 10:00 AM.

Their technician, Darrick J., arrived shortly after 9:00 AM, assessed the situation, discussed pricing, and promptly completed the repair. Thanks to Rooter ProXpress and Darrick’s quick and professional service, our flowers were saved—and so was the investment we made in our landscaping.

I highly recommend Rooter ProXpress to anyone in need of responsive, professional plumbing service. Thank you, Darrick J., Ana M, and the Rooter ProXpress team—well done!

Angel can and remade my toilet and it works like new. He was so kind and professional! It was done with in a few hours of calling. I highly recommend them!!

Jason was on time. Arrived at my house before me and even waited while I fought traffic to get there. He knew exactly what was wrong with our shower and had it fixed quickly. Stephanie made scheduling super easy. I would recommend Rooter ProXpress to anyone I know.

Our technician Johnny was very helpful and knowledgeable and was patient as he is kind. The office staff was extremely patient and the operation manager went as far as spotting us the down payment so we could get started with our repair. Common decency still exists!

Was trying to install a bidet and unfortunately with a 10+ year old home with CPVC, the main line to the the toilet sprung a leak and even with the main line shut off the water would not stop. Jason was dispatched as an emergency job and within 45 minutes he was here. CPVC was cut and coupled and even installed the bidet for me. Fast and efficient work. Would recommend again!

Angel is a complete and upstanding professional. His pricing and work is excellent. He saw exactly what was needed, advised us on our options and executed the work right away. Definitely definitively give this company a call. Most reasonable prices we’ve received. Job well done.

From Calling after hours last night until everything is fixed, my experience has been wonderful. Kevin came out and did a great job and was very helpful. He was very polite and courteous, and even nice to the dog lol. He was professional and had a great attitude. It is nice to get great customer service.

Alysia and TJ were both courteous and professional. TJ explained in detail each step in the process of completing the work that was required to be done to fix the leaks in our home. When it was time to pay, Alysia provided the necessary information to pay by credit card and responded immediately with the receipt. I was very pleased with the service they provided.

The company was responsive and quick to accommodate my needs. They also kept me updated as to when the technician would arrive during the service window.

Angel was very professional and competent with the installation of a bidet and garbage disposal. He was efficient and did a great job with both. I would request him personally should any future needs arise.

Thanks for an awesome experience!

I thought John was well spoken, professional and very easy to work with. He was thorough in explaining what the problem was and how it would best be fixed. I would recommend him to anyone else in need of service. As of today I have no complaints. He is also very hard working and I am pleased. Thank you very much John for a job well done, I think you should definitely get a raise ( and a big one). Last but not least I did think it was expensive considering I am a senior on a fixed income.

Crissy was extremely knowledgeable and informative regarding my plumbing issues. She took the time to clearly explain the problem and the recommended solution. The pricing was reasonable, and I am scheduled to have the job completed in two weeks. I will definitely be using their services again and will specifically request Crissy to complete my project.

The faucet to our sink broke off so we were unable to get water from it. We called RooterProXpress and they sent out Mr. Angel. He was honest and upfront about the price(which was fantastic!!!)

He ran to Home Depot to get the part he needed and did the installation all within two hours. The final product turned out great and the new faucet is even better than our original one❤️❤️❤️

Thank you Mr. Angel and thank you to RooterProXpress for the amazing work and great price!!! I recommend them whole heartedly 100%😄👍