All reviews for RS Andrews

Travon Jackson did a very thorough job of tracking down a difficult electrical problem. I was very pleased with his knowledge and personable personality. Great job Travon, and kudos to RS Andrew’s for having such an excellent person on their staff.

Zoned HVAC was running non stop, not cycling off and one zone was not distributing heat adequately.
Terrell arrived as scheduled . He was very thorough in investigating the issues I was experiencing. His troubleshooting efforts identified the problem/resolution which required a part to be ordered.
Terrell answered my questions and explained next steps after order placed. .
This was my time using RS Andrews. Very satisfied with the diagnostic services performed and the expertise of the technician.

We have used RS Andrews services for over 30 years at two different homes. Whether HVAC, plumbing or electrical, they always are on time, friendly and competent. We have an annual HVAC maintenance contract that includes a discount on any other service we have them perform. Very responsive and reasonable pricing for anything from having an electrician come just to change the bulbs in our ceiling lights to replacement of our water heater and furnace. I can't recommend them enough.

Jon did a great job of replacing my hot water heater! My hot water tank is located in a closet at the end of a hallway, leaving very little room to work around. Jon was extremely knowledgeable on all aspects of this job, and his workmanship and dedication to his profession was very admirable. There were several challenging situations that he handled, and the finished install looks great.

Sun. Jan. 11, 2026 3:00 P. M.

This is my original survey text I sent Mon Dec. 29, 2025
3:44 P. M. after service was completed, text returned and R. S. Andrews sent me website to post survey.

R. S. Andrews Technicians Luke & (Amir, who was in training) were absolutely great. Luke called me as Nick told me he would. They were prompt, courteous, and presented well. No problem when I mention to wear shoe covering (booties). They checked out all they were looking for to start and complete job. Luke is a great, skilled, and to the point guy. Amir listened, took notice to what Luke requested of him, so the process was thoroughly done right. Luke did not mind me asking questions and answered extremely well. He made me aware of a possible hazard he came upon in the chimney. He was able to relay information over the phone to homeowner, Mr. C., who was on his way home. He also told Mr. C. he had tightened a loose wire on wall by dryer. We thanked them both. We were/are pleased with R. S. Andrews service and we will definitely refer them to others. Superb technicians and service today. Thank them for respecting me and my home. We thank Trust Dale Cardwell for letting us know about this awesome company.

Cordially,
The C & H families

I called for service at 9:00 on a Saturday and the technician was here by 9:45. He called before he came and I received a phone call from the RS Andrews saying he was on his way. He was professional, thorough and competent. The repair was done quickly and heat restored. Great company with highly trained technicans.

David Stitt of RS Andrews has helped us out a few times. He has performed a repair on our tankless water heater and recently installed exterior water line access for a remodeling project. He is knowledgeable, professional and personable. We trust his guidance and appreciate his skill set. After listening to my vision for our external remodeling project, he suggested a more efficient solution that also created future flexibility should we ever decide to perform internal remodeling. I strongly recommend David and the RS Andrew team. As a transplant to the area, we left behind contractors and service companies we had known and trusted for years. We are very happy to have found a company we can trust as we plant roots here.

Our main water burst this morning and R.S Andrews came to the rescue in a very timely manner! Jaime was awesome! He explained everything that he was doing and after completing the work showed me a photo of the repair. This could have been a disaster without the right company. Thank you 😊

Excellent job. Explained each step he would be taking. I was very satisfied. James did an excellent job! He was able to resolve my water pressure issue in hardly no time. He was professional, friendly and efficient.

Furnace was acting up this morning. RS Andrews fit in a technician to come out as available. Quick call back and response with friendly and courteous staff. The technician, Andrew F., arrived in a timely manner, was extremely professional and friendly and corrected the issue. Highly recommend.

We had an emergency and Ezequiel showed up quickly and did a great job. He kept us updated along the way, and when he was done he asked if we wanted him to look at anything else. It jogged my memory about something else. He took care of it, which saved us another service call. Highly recommend!

Justin is not on your app. Please add him. He was very polite and professional and personable! He spent the day putting up 4 Chandeliers for us. We were very satisfied with the work. Will definitely use RS Andrew’s again if needed.

Harold Lyon is so knowledgeable in his work, care for his clients and knows how to educate about the work that needs to be done. We are satisfied with the work he has done for us. We will definitely use RS Andrew's again and you should use them too.

Luis came out to check our system for a possible issue. He found the problem quickly and corrected it. He was professional and very knowledgeable. He answered all our questions and was very pleasant to deal with. We’d be happy to work with him again!

Originally, had RSAndrews install our HVAC system almost 10 years ago. They have maintained it since then. We are very happy with their professionalism and expertise. They arrive on time and complete the work expeditiously. They make suggestions for improvement and alternatives. In an ocean environment, we are especially happy with their performance.

Dispatch had a plumber out the next day, inside the time window they provided, and with a call to say our Plumber James R. Jr was 30 minutes away.

James was an extremely knowledgeable professional. He explained everything he did clearly so I could understand my options and his professional point of view. We worked through several plumbing issues in my home and it was obvious James enjoyed and took pride in his work.

I am very happy with the work I am very confident it was done right. 10/10 would recommend.

I want to extend a huge compliment to RS Andrews for immediately arriving at my condo following to repair request. Luis installed a (really $$$) thermostat a few weeks ago and now I have a rattle behind it when the fan comes on. Today Luis listened to the rattle and we discovered it was the metallic frame of a picture I had next to the thermostat. We removed the picture and sure enough the rattle stopped. I am personally a professional with 2 Masters Degrees and I am somewhat mechanically inclined. How embarrassing? The education did not contribute to simple logic and Luis proved it. He was here for 10 minutes and then was out the door with a huge smile. I sincerely appreciate Drew for sending Luis out so quickly. Luis deserves a huge reward for exercising his professional mannerism and simple problem solving skills. Thank you sir!

Thank you Thomas Conner for repairing my toilet. It took us a couple visits to finally diagnose what the issue was but he never gave up. Thomas was always professional and explained everything to me. I will definitely call him again if I have a plumbing issue.

James was great. Initial assessment was thorough and on target. Came back next day and made a quick install of two faucet cartridges that fixed the hot water problem we were having.

Brandon and Garrett did an awesome job replacing the severely rusted gas line to our house. They worked as a team and expertly replaced. They were professional, courteous and certainly knew what they were doing. They are welcome at our house anytime!

Excellent service! Within a few minutes of requesting HVAC services to repair my heating system, R.S. Andrews called to schedule a same day appointment. Teyon quickly diagnosed the problem and repaired the system. I highly recommend Teyon and R.S. Andrews for your home maintenance and repair services.