All reviews for Waialae Plumbing & Construction

Tech Brian was very professional and efficient. He can to my house and quickly accessed what needed to be done and shared some good options for me to choose from for the kitchen faucet replacement. Appreciate Waialae Plumbing for accommodating us same day and thank you to tech Brian for doing a great job.

Excellent customer service! Nate E did a thorough assessment of the toilet which needed to be replaced. Quick service. Nate M installed. Both are professionals, very knowledgeable and helpful. Highly recommend this company. You won’t be disappointed.

Another excellent service today by Brian. Quick to respond. Assessment made of toilet and provided options which made the decision easy. Very pleased!

I had work done last month by Daniel Camargo. Daniel is an efficient and professional plumbing technician. I am very satisfied with his work of snaking my clogged kitchen sink drain and replacement of garbage disposal. Daniel also patiently explained the advantages of joining the Waialae Membership Club. Daniel is an asset to your company. I would gladly ask for his personal service in future repairs. Yours truly, Richard Hu

Mike’s aloha and patience cut anxiety. Through. Did show and tell while working on problem. Provided options how to correct problem and estimates. Mike was instructor for Kyle. Highly recommend Waialae Plumbing.

I don’t normally do online reviews, but Warren Lawrence and Kyle Fujioka were so great with my recent plumbing emergency that they deserve public praise. I always call Waialae Plumbing as they are veterans at fixing issues at Hale Kaheka. When we found out that our washer shutoff valve needed replacing, Sarah, very knowledgeable about procedures at our condo, deftly scheduled a team to be here first thing on the day of our building’s scheduled 2-hour water shutoff day. Over the years I have had different teams answer the call, but this time I was extra grateful to have Warren and Kyle here to help assuage my husband’s concerns over the cost of the repair (which field techs do not set). They presented two options, and I of course wanted the more repair-labor-intensive (and therefore more expensive) but ultimately more user-friendly option (you get what you pay for). They offered everything they could to mediate our disagreement including replacing the p-trap for no additional charge (more on that later), and Warren assured my husband that they would do a good job. They were good-natured and had empathy and patience. After our debate had cut into the 2-hr shutoff window, they had to bust their “da-kines” to get all the cutting, welding, finessing done in 90 minutes before the water came back on at 11:00. We called building management to ask for a little more time and were told that other plumbers in other units would be waiting on us to have the water back on to check their own work, so Warren had to really put the “pedal to the metal”—and they were done by 11:04.
As for the laundry drain P-trap—Thank Goodness they replaced it! Over the years the laundry residue had clogged 2/3 of the pipe and it would have caused flooding in the near future!
Great Big Mahalos to Warren and Kyle!!

Warren and partner cl did an excellent job on the wash tray. They were efficient and kept everything clean. Warren explained to me his tasks. Keep them at Waialae Plumbing. So efficient with good customer service skills.

Warren and Kupono were the best! Amazing service, whoever owns the company gotta give those two guys a raise. Very good service very knowledgeable. SUPER FAST!

We requested a plumber to change out a valve behind our refrigerator and install a new garbage disposal. Waialae Plumbing returned our phone call immediately and sent Cael to our house within a few short hours. A true professional, Cael listened carefully as we shared our plumbing issues and then he clearly articulated his plan of action. Cael completed the valve change without issue. He then worked diligently to remove our old stubborn garbage disposal and installed the new one. He tested it a few times and then he called me over to observe as he tested it once again. I appreciated the time he took to document every part of the job not only in writing on the final invoice he sent but also through the images he took.

I will definitely be calling Waialae Plumbing for all future plumbing needs. Mahalo e Cael on a job well done!

Waialae Plumbing is the best. Warren has been our plumber and he is outstanding to work with. He is extremely professional and really cares about the customer and the service he provides. It’s refreshing to meet someone with such a high degree of work ethics and is truly an asset to Waialae Plumbing and Construction. We highly recommend them for all of your plumbing needs as they are exceptional in the services that they provide.

Once again Waialae Plumbing has come through with excellent service at a good price. We had our toilet replaced with a bidet and washlet. The technician was very knowledgeable about which products were supported locally and worked quickly with our schedule to get it installed.

Today, Mr Warren Lawrence from Waialae Plumbing came to our home to fix our leaking toilet. He diagnosed the problem and had the problem fixed within forty five minutes. He was very personable and my husband and I were impressed with his “can do” attitude. We would recommend Mr Lawrence anytime

I hired Waialae Plumbing replace an old garbage disposal with a new garbage disposal and to snake my main drain. I lucked out and had a $50 off special for the month and they were able to come out and see me within 4 hours of my phone call. Patrick Dowd arrived on time and I received a text message with his picture on it showing me who he was and to expect him within 15 minutes of his arrival. He was very kind and thorough and we had great conversation while he fixed my sink. All went really well and I am very pleased and satisfied with this company..

Once again, outstanding service. Nate returned promptly, as promised, to complete the work that necessitated a return visit. Communicated the 'why' of the work to be completed and recommendations to maintain a good working system moving forward. Best Plumber/servicing/repair experience in Hawaii

Nate installed a new toilet for me. I had experienced some flooding due to issues in the unit above mine and called on Waialae to assess the damage. Nate immediately set my mind at ease with his quiet confidence and knowledge. He was very reliable, showing up on time and working quickly & efficiently. He explained everything he was doing to my satisfaction and I recommend him and his company highly. I will not hesitate to use them again for my plumbing needs.

Waialae Plumbing shines through again. They were able to accommodate a quick turnaround. Their communication is next level. From the scheduling and arrival and through the end of the job, they are consummate professionals that are efficient and among the best in their industry. Danny was the tech I worked with today, and he was excellent.

Waialae has been our dependable plumbing solution. Today, we had the opportunity to work with Warren Lawrence. He came by, quickly looked over our valves and determined straight away why our spigots weren’t working. Great person, amicable and with a wonderful sense of humor. We will continue to use his and Waialae services for sure!

Warren was very knowledgeable and explained everything he did in detail. He also showed all of the problem areas that he suggested and asked if I felt it needed to be changed. He was so pleasant and always addressed me by my name. We had the greatest service and a job well done. We will recommend your company to anyone looking for a plumber. Thank you.

Highly recommended for all house issue. They also have constitution department also according to them, so we will try to make new kitchen.

Nate and Efren were awesome. Waialae Plumbing had excellent communication and were able to schedule my repair very quickly. Nate was able to answer all of my questions no problem and really addressed all of my concerns. Nate and Efren both ran a similar job and were able to quickly identify the problem and come up with the best long term solution for my unit. I’m greatful that I picked Waialae plumbing and am impressed by their hard work and professionalism!

Just had Warren and Tyler from Waialae Plumbing and Construction install 2 single hole faucets in our Master Bath. Both of them had it done in a timely fashion. If you want great products and efficient work, these guys are top notch!
Now, I have to return the ones I bought for the job! Wife is happy and so am I.

Warren @ Joseph went over and beyond my expectations! I asked for some basic work to be done and they made suggestions that gave me an even better outcome. They solved some impossible problems that I didn’t believe could be fixed. I am so happy that I finally had the work done, I was living with broken and old fixtures for too long—I gave myself a Xmas present that is just perfect! And by the way, they were so polite and professional, great representation for their company. Thank you! Robin