All reviews for 1-Tom-Plumber

Great service! Great job!

Great service, communicated very well.

Great reliable service!

Great workers! Helped me unclogy toilet

really helpfull, they fixed my problem in no time and there kind people

They have an experienced and reliable team. From experience, id say they have the best prices on the island.

Jacob, our technician, was very helpful, kind, and patient! Despite being off the clock, he quickly came to address the issue and help get everything back in order. The entire process was easy and efficient!

Mahalo to this wonderful team 😊

Thank you Jake @ 1-Tom Plumber. I thought I had a very bad clog. He had to check our cesspool which was covered with rocks and was hard to access. He didn’t make a mess when doing the job. He was thorough. He came first thing in the morning. I am happy that he could fix our problem.

This is the second time I’ve called 1-Tom plumbers to complete repairs in my home. Both times, they arrived within the hour, provided the best prices and delivered quality work.

Jacob and his co-worker were very professional. They discovered the leak and explained my options and the cost to fix the problem. Once the decision was made he completed the fix in no time. They cleaned up their mess during the removal and replacing the defected part. I like that they respected my home by removing their shoes each time they came entered my home.

We’ve had a great experience with Elyjah. He’s been very diligent, thorough, and kind during a stressful time. Ascend at headquarters was wonderful to talk to as well, went out of their way to help us, and I so appreciate them.

I am a Resident Manager for a large property in Honolulu. I had One Tom come and do a variety of services here. The level of professionalism and knowledge they possess is more than the vendor we used for 40 years. I am switching my vendors now to only allow One Tom to work on my property. I can verify their work as excellent and thorough, as I am also a plumber for 30 years. I would highly recommend this company over the others. Benjy and Jacob are stellar employees, and they strive to give you the best service possible. Many Mahalos, One Tom.

Aloha ,
Just wanted to send a shout out to Ahsen and Plumber Elyjah, Mahalo for the fast and efficient service! Less than 24 hours our drain was fix. Speedy Service 🫶🏼

Thank you 1-tom plumbing!   I had an issue with a leaking tub and someone was here to assess the problem within an hour.   The plumber was professional and very knowledgeable.   He explained the work that needed to be done and gave me a fair estimate within a couple of hours.   Thank you 1-tom plumbing.   You'll be the first to call the next time I need a plumber!

I can't say enough great things about this company! They are incredibly professional, respond in a timely manner, and offer great prices for the quality of work they deliver. Every person I’ve worked with has been friendly, knowledgeable, and genuinely helpful.

I would absolutely use them again for any job and wouldn’t hesitate to recommend them to anyone on the island. Whether you're looking for painting, remediation, construction, or any other service, they know all the right people and can connect you with trusted vendors to get the job done right.

Truly a top-notch experience from start to finish! Best of the Best! :)

My garbage disposal was inoperable; I contacted the office and was able to get an appointment within a few hours. The plumber arrived and was able to diagnose the problem and correct the issue. Such a quick and efficient process.

Thank you!

From the very beginning, Benjy has been incredibly helpful and understanding, making the entire process smooth and stress-free. His communication and professionalism really stood out. Jakob also does a fantastic job—efficient, knowledgeable, and thorough with the work. I couldn’t be happier with the service I received. Highly recommend 1 Tom Plumber if you want reliable, top-quality plumbing work! Being a manager in the apartment industry means we need fast and reliable service and we always receive it with them.

I had an excellent experience with 1-Tom Plumbing. Their team was fast, efficient, and very professional. They quickly diagnosed the issue and had it fixed in no time, all while keeping me updated throughout the process. The service was top-notch, and I really appreciated how friendly and knowledgeable they were. Highly recommend them for anyone needing reliable plumbing work!

1-Tom-Plumber was AMAZING! The property I manage was having problems for well over 6 months. Other companies quoted me over 7k with no guarantee of fixing the actual problem. In one visit by 1-Tom-Plumber Jakob and Ah Sen were able to identify the problem and get our tenants hot water again! Truly grateful and will be using them for all my plumbing needs!

Excellent service! Jacob was friendly and very professional. My bathtub was always backing up and causing standing water. After Jacob cleared the backup, he went the extra mile and didn't hesitate to investigate further and went under the house to check the pipes...the previous plumber didn't do that and left an obstruction in the pipe which was the cause for the continuing back up. It was something that should have been detected by the previous plumber.

Highly recommend!!

I had such a great experience from start to finish! Ahsen was super amazing! Friendly and made scheduling quick and easy. Elyjah arrived right on time, was very professional, and did an awesome job unclogging my shower drain. They explained everything clearly and even gave me tips to help prevent future clogs. It’s so refreshing to deal with a company that truly cares about their customers. Highly recommend their services for your next home fix!