All reviews for Direct Electric Hawaii

Excellent and professional job from Adam.

Outstanding quality, professionalism, and expertise! Highly recommended!!

Jason and Angel was excellent, I would highly recommend this team!

These guys are great. I would highly recommend them.

Amazing service! Showed up and got the job done quickly. Extremely nice as well!

Adam and the team are fantastic: professional, knowledgeable, and excellent customer service. Highly recommended!

Fast and efficient, replaced outlets and fixed issues with my Fuze box for 300. Would recommend

The senior electrical technician Angel was very professional and explained to us our situation and provided us with a few options on how we can run our electrical. Angel and his coworker were working as a team and completed the task in a timely and professional manner.

Direct Electric Hawaii was great to work with. Our job was scheduled quickly and easily. The crew did great work and were also very friendly!

I have called on Direct Electric for the last four years for my business and my home. They are always prompt and responsive and do an excellent job. I would highly recommend them. The team is top notch.

Woke up one morning and only part of the house had power. Called Direct Electric and they were able to come out that morning. Adam checked and found the problem within half an hour. He was very professional, courteous and knowledgeable. The problem is from HECO but I will be calling Direct Electric when I need something fixed.

Really good experience — Responsive customer service, upfront pricing, punctual, efficient and friendly.

I had a heck of a head scratcher of an issue with my outlets, ADAM, came out within a short time after my initial call, and was able to trouble shoot the issue and have the repair complete within a rather shirt time considering the complexity of the issue.
I will not hesitate to call direct electric again should the need arise.

I've used Direct Electric in the past to have several ceiling fans installed and was very pleased with their work, so I decided to call Direct Electric again to install another ceiling fan and have them put an electric outlet next to my toilet in preparation to install my very first ToTo toilet.
As with the last time, Kuuipo was very efficient, kind and timely in getting me an appointment date and time for the service. Kuuipo is so pleasant to work with as she is a true professional and very nice.
James arrived promptly for my appointment. I love working with James, as he is also such a professional.....neat, meticulous and just a nice guy. He installed my fan efficiently, but I was very impressed that he brought a drop cloth and cleaned up after himself too.
While installing my new fan, he noticed that the fan that Direct Electric previously installed was wobbling and making ticking sounds. I was going to call the company back since it was driving me nuts, but never got around to it. James went ahead and tightened ALL of the screws, adjusted the blades and wires and "voila". No wobbling or ticking sounds! He said that it would be "no charge" since it was done by Direct Electric before. This company is very fair and services their clients very well.
Unfortunately, since James spent so much time adjusting my wobbling fan with the ticking sounds, he ran out of time to install my electric outlet in the bathroom for my ToTo toilet, so James is coming back later this week to finish the job. Of course, I had to call Kuuipo to schedule the appointment. She was so kind and efficiently booked James to return on my day off.
BTW.....James even disposed of the box, foam and wires that came with the fan when he left. Who does that these days? Direct Electric are now my "forever" Electricians!

Highly recommend this company! Employees were on time. Wired in a new 20amp for our microwave. They needed to cut the wall. They then placed the cut wallboard back, securely, we just needed to tape and repaint. They were very clean. Cleaning up any dust or mess they created. I was VERY impressed! Sweet, sweet dispositions. Asher is a great communicator and easy to work with. It was a big job yet they only charged a little over $500. Excellent deal.

The company notified me that a technician would come to my residence between 9-10 am. He arrived at 9 am. He replaced an old outlet in my kitchen with a GFIC one. I asked if he could replace another one on the same circuit but he told me that the one GFIC would take care of any shorts since they're on the same line. He saved me the cost of another outlet.

Had an appointment to come do some work no call no show

I got an estimate and made an appointment with them, went home during the work day to wait for them, they never showed up. Next day they apologized, rescheduled for the following week, and again never showed up. I called and e-mailed midway through the second appointment window asking if anyone was coming this time either, no answer and they haven’t responded since. Do not waste your time with this company.