All reviews for Hidden Pet Fence

Great service, and products

Fantastic company to work with!

Great guy keeping my dogs at home

Randall is great. The fence is great. I would recommend him to anyone.

Randy is the best. Knowledgable, friendly, helpful, the dogs love him, and best of all, he’s very responsive.

Hidden Pet Fence is amazing! It worked on the first day. If it will keep my Malinois in it will work for any dog. Randall is so great to work with. I highly recommend Hidden Pet Fence.

Randall, the owner, is absolutely the best. We have used this business 3 times, and will always use them. Very fair, reliable, and honest. Rated number one in our book!

We had Randal install our hidden pet fence 6 years ago and highly recommend it. He is always avail when we need help with the fence or the collars. I would recommend his product and his service to everyone.

Randall Roberts was a life saver for my H.O.A. His wire finding operation allowed us to solve many long standing problems with our sprinkler system. In a very short time, he found what we had been unsuccessfully looking for, for months!
He was very professional, friendly and reasonably priced. Thank you!

We had Randall install our fence a few years ago and it has worked amazingly. If we have had any issues with it at all he is out within a few days and fixes it right away.

Randall and Hidden Pet Fence are awesome to work with. After having our pet fence for over 10 years, he still comes out and services the lines when we have the occasional line break free of additional charge. Great company we highly recommend.

Absolutely the best around!
Not only is Randall professional, courteous and fast; he's one of the nicest guys around. Anytime there's an outage on the fence he's back immediately to fix it. It's hard to come by such great service these days. Absolutely the best company around. I highly recommend him!

We needed something that could keep our Siberian Husky from bolting over the fence any chance he got. I called and received a response quickly. He checked our lawn and was able to give us a price range and time limit right away. After the first week our dog was able to walk in our front yard unleashed! Randall was great and so are the products! We have had our fence around four months now, I show it off to anyone coming over, and I’m still impressed!

We had a great experience with Hidden Pet Fence. They are the best price in Boise and also excellent customer service. Our dog had a hard time adjusting and Randall worked with us every step of the way to find a solution. He was always responsive and willing to help. If you are looking for a pet fence look no further! I would recommend Randall to everyone in Boise!

We had Randall come up to our house to work with our 1 1/2 year old lab as well as 4 month old puppy. Randall stepped each dog through the boundary and got them use to the collars and the wireless fence boundary. He came to our house 3 times to complete the training with the dogs and both dogs are responding amazing. It is a good feeling to know that our dogs are safe in their boundary and it was a pleasure to work with Randall. He spent quality time working with each dog and fully understand the best approach to training dogs.

Our HiddenPetfence was installed by Randall about 10 years. Have a new young dog and wanted to train him to stay in the yard. When we turned on the collar, the control panel starting beeping so we knew we had a broken wire somewhere. Randall come by, found and fixed it, reset the system after non use for 9 years, and set up up for indoor training before we move to the yard. the indoor system can be taken to our cabin so we can continue to train him that way.
Randall was a delight to work with and really knows dogs! Highly recommend him and HiddenPetfence!

We have been working with Randell for over 5yrs now and at two different properties. He goes above and beyond. He has trained 3 of our dogs to use the fence system. Randell knows dogs! We recommend him to everyone we know and the hidden pet fence system is a much more cost effective way to keep your fur babies in the yard. 10/10. Thanks Randell!!

Randall is the ultimate pro and pet lover. His attention to detail is fantastic and customer service A+. We are have landscaping done this summer but wanted to get the hidden fence in place prior to the work as our bulldog Chet won’t stop eating rocks! Randall put down temporary wiring and coming back for free when landscaping is done to finalize. He is kind, knowledgeable and a great guy to talk too. Don’t hesitate- beat the competition by more than half the price which was the icing on the cake!

Randall has been working with us for several years now with different dogs. He's been great with his training, responsiveness, and assistance when needed. Great product and excellent service. Highly recommended!!!

I cannot say enough good things about this product and especially about the customer service!
Randall installed our pet fence in 2018, and was so helpful and patient in explaining how everything worked. He stayed to walk me through the training process, and even coached me and gave me a few tips as I worked with our dog while he observed.
The hidden fence has given us peace of mind when we are enjoying our outdoor space, and the small unit for inside the house helped reinforce our training indoors for spaces that were off-limits.

The customer service has been incredible.
In September of 2020, one of our hidden fence lines was cut during landscaping. Randall came out, located the cut line, and fixed it free of charge!
Then, this week, one of our lines was cut AGAIN during landscape work, and again Randall promptly responded, repairing the line quickly and without charge, (despite my insistence!)
We have recommended this product, and Randall, to several neighbors, who have also been very satisfied. Nothing but a positive experience all the way around.

Randall helped us several years ago with a hidden fence I installed several years ago. Of course I screwed things up, including the training. He came out and got me all straightened out. What stood out was his love for animals and his desire to provide great service.

We have a new pup now and needed to resurrect our dormant hidden fence that had multiple broken lines from sprinkler line repairs and tree roots. I couldn’t find Randall’s contact info so I called a company that I thought was his. Once they arrived, I realized it wasn’t Randall and that I called a different group. I figured I’d let them give me a quote. I was pretty put off because he wanted to bury all new line without even testing for line breaks.

Once that company left, I found Randall’s contact info, thank goodness! Our pup had just taught herself how to jump the fence! We had a scheduled day for Saturday and Randall called back and said he had something open up on Friday if I’d like to take it. He came out, fixed all our breaks, trained us on the new system, trained our pup, checked in the next day, and plans to come back for follow up training!

Randall’s passion for serving his customers and his love for animals sets him far apart from this other company.