All reviews for J.A. Bertsch Heating and Cooling
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I am never disappointed with my service from JA Bertsch. From installing new equipment to cleaning out the ducts and everything in between. They are always professional and courteous.
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Taylor successfully diagnosed what went wrong with the boiler and then performed the installation of a new one! We have wonderful hot water again!
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Zach was wonderful. Kind, professional and courteous. He educated me on my system as he did the work. He is an asset to the company. JA Bertsch is my go to for all things heating and cooling. I trust them implicitly.
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JA Bertz has always done such a great job. First time having our generator serviced and Nick did a great job. Very professional.
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Nick and his team did a great job with our Generac installation; even coordinating with the utility supplier and various inspection authorities. Upon completion, Nick walked us through the various components and operations. We are very pleased with the service provided by JA Birsch and their staff!
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Daniel repaired and serviced our non working gas fireplace. He arrived promptly and was very knowledgeable. We appreciate his service very much. He was very courteous.
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Excellent service for our furnace and gas fireplace. Addressed all our concerns.
Barrett was very personable which is a plus. Thank you for providing this service. Pam Headley -
Eric was very professional. He was friendly, as he addressed all of my concerns in detail that I could understand. I was happy to see the same serviceman year after year. I forgot to ask if he changed the oil filter, but I'm sure he did.
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Our family has used J.A. Bertsch for about 10 years, the customer service is absolutely amazing. We recently had a problem with our AC. I called after hours expecting to leave a message and was pleasantly surprised when the call was answered, they were able to make me an appointment, an our system was back up an running within 2 days! We can't recommend them enough!
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Barrett & Dan were our technicians… both were professional, knowledgeable, pleasant and polite… J.A. Bertsch is a great choice…we are very pleased with this business relationship.
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We had an incredible experience with J.A. Bertsch Heating & Cooling and their technician, Sean. Over a holiday weekend, we discovered one of our AC vents had come off—and even worse, our beloved cat had gone missing. We quickly realized she must have crawled into the vent system, but she wasn’t making any noise, and we had no way of finding her ourselves.
After calling several HVAC companies, we were repeatedly told they couldn't help us. We felt helpless, heartbroken, and panicked. Then we called J.A. Bertsch—and everything changed. Their team was kind, responsive, and genuinely compassionate from the very first call. They understood the urgency and sadness of our situation and made sure to keep us informed every step of the way. We especially appreciated the safety measure of letting us know who was coming, including Sean’s name and photo in advance.
Sean arrived quickly and got to work immediately. He didn’t hesitate for a second—he went under the house and carefully checked the ductwork. To our complete relief, he found our cat, and within moments she came running out of another vent—safe and sound! We were overwhelmed with gratitude and joy.
Sean’s professionalism, empathy, and quick thinking turned what felt like a nightmare into a happy ending. We can't thank him and the entire J.A. Bertsch team enough. This is a company that truly goes above and beyond—not just for HVAC issues, but for people (and pets!) in distress. We will absolutely be customers for life. -
J A Bertsch is hands down, awesome!! Our original AC/Furnace needed to be replaced as well as electrical updated & honestly, we couldn’t be more pleased. Everyone from the first technicians to visit to Blaine, the poor soul who has to tell you you need new units, to the install crew; to the electrical crew have been patient, super nice and informative and just all together, professionally amazing! Forever clients of Bertsch Heating & Cooling this has been such a good-first experience w/this type of home repair.
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Great service. Technicians explained everything carefully and what they were doing. They explained what I needed or what I didn't need and the reasons why.
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Taylor has been great, saved a huge disaster. Appreciate his hard work and his follow up on everything.
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Amazing service! Arrived right on time to swap out our dead furnace for a new one. Ran into an electrical issue , but the problem was quickly resolved and the new furnace is up and running and we have heat!
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James was very nice and respectful. He diagnosed the issue quickly and took care of it quickly. James also gave a good explanation of the problem. We greatly appreciated his help.
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Had a wonderful experience getting a new electric heat pump furnace installed at our lake cabin. Absolutely nothing to complain about. Showed up promptly and did the install and cleaned everything up and were pleasant the entire time. I hope I don’t need another furnace anytime soon, but I’d certainly call them if I did. Also, a great family run business (one of the guys has been with them almost 20 years and is related to the owner).
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Eric is excellent. Professional, courteous, and knowledgeable. Explained everything in easy to understand terms. Replaced a worn air conditioning motor and saved us $600 under a competitive company quote. Also signed up for a yearly service program that saves money over normal service calls and we don't have to remember to call. Extremely pleased with this company.
Sean was excellent. Found the problem with our gas fireplace and ordered part needed. Also checked and serviced furnace while here. It's great having a company that you can trust to do the work and offer a fair price.
Sean did an excellent job repairing our gas fireplace. Also installed a remote which we have wanted for years. Personable, professional, efficient. We love having a company we can trust to work in our home. -
Dan , arrived on time and was very knowledgeable about the system. Performed the maintenance in a timely and thorough manner. Highly recommend Dan and the team from J.A. Bertsch!
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James was the best, he got to the trouble with our furnace in know time. He was very friendly and he reminded me of our grandson. I will definitely call JA again
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Erik just performed my annual service and I couldn’t be happier. He was very thorough, answered all of my questions, and had a great attitude!
Can’t beat this company for knowledge, professionalism and integrity. As a comfort club enrollee, everything is easy and scheduled for me.
Can’t recommend them enough. Nothings better than knowing you have great service professionals a phone call away that you can count on.