All reviews for Ultimate Heating & Air, Inc

Ultimate did our original installation of our HVAC system when we built in 2014 and they have done all the seasonal maintenance ever since then. Their team is always professional and on time. We have loved working with them for 11 years!

Rolando and Richard were very prompt and professional. They went through all the things with my water heater and got it working in tip top shape. In addition, they gave me some future estimates and got me signed up on their maintenance program. All before 10 am on Monday morning. Very satisfied with the service!

Sam and his crew did a fantastic job installing a new furnace, air, conditioner, and water heater in our rental. Each member of the crew was personable, professional, and capable. I highly recommend Ultimate— We’ve been satisfied customers for 20 years. Thanks for a job well done!

Josh was extremely helpful in explaining the condition of my furnace/ heatpump and showing me those conditions. He took time to explain the issues in a way I could grasp and understand. Not only that, he was a genuinely nice person. Great to have in my home.

Ultimate heating came out and cleaned our ducts. The technician was very professional and did a good job! All in all I have been pleased with all the stuff they have done for us!

We move into a new with a gas dryer but no gas hookup. They were very thorough & spent alot of time in our crawlspace finding the best location to run a gas line.

Aidan was very kind. He introduced himself when he got here. We talked about some things about the furnace , and he listened to what I had to say he did his duty , and then we talked about what could improve and what needed to be improved , which he was very honest about. But he did not get the message about the air filter , and he's going to have to return to replace them.

Connor and Ryan did a fantastic job installing our new water softener. They were both efficient and professional. I would recommend them to anyone with plumbing needs.

These guys were great! They came into a real crappy situation. I had that involved flooding, possible mold, rust, probably things we don’t even know about. They had to swap out everything appliances and ductwork. They all came in happy seemed like they had a great time working with each other. It kept me informed of all the steps they were doing any concerns or things I needed to remember. I felt comfortable and confident with them in my house and fixing my equipment. Thank you again everyone

Patrick Van Paepeghen was very knowledgeable about his job. He understood our issue and the concern that we had no heat. He was very willing to answer our questions, no matter how confusing they were!

Chad was a hero today. Water leaked from a screw that penetrated the main water line in the wall. He was fast, efficient and really professional. Fixed in less than an hour and we were back to normal, as much as crazy normal can be at our house.

As usual, Ultimate Heating has been wonderful since we had them install a brand new furnace and AC unit in August 2024. Dustin came out promptly last week to perform the checkup and annual routine maintenance included in our original contract. He was great, very meticulous and professional. We appreciate Ultimate Heating!

This past Sunday I noticed that my hose bibb was leaking continuously and I could not shut it off at all. So, I saw that Ultimate Heating and Air had high ratings, so I called on Sunday morning and spoke with the dispatcher. I received a call from them the very next morning and Phillp was at my house by 9am. Phillp asked what was wrong so I told him while in the backyard I heard this weird noise, so I looked around and noticed a leak coming from my hose bibb. He then checked the water pressure and found out the pressure was too high which is bad for the house and could at some point burst my water pipes. He then went into the crawl space and took pictures. He said the hose bibb was cracked and showed it to me saying that it needed to be replaced a new loop along with a new hose bib and that I replace the pressure reducer as well. He did a complete inspection everywhere making sure there was nothing else wrong. He let me know what the cost was, it was more than I could afford at that time because of medical issues with my daughter. I asked if there was something they could do like payments, he walked away to call his boss and came back letting me know that they could finance up to $1000 but had to be approved first, which I wasn’t because I max out everything I had. So, he left again and came back. I’ll tell you what he did everything he could to help me out so I could get this done so he walked over and told me that they would take care of the repairs and at no charge he applied for me for a giveaway fund that covered everything this is something his company does for people at times? He went out of his way to help me and did a great job with the repairs. He also reached out to Apel restoration and made sure they came out to my home to look at the damage and what they could do to help me. Phillp stayed until they arrived and explained to them what was wrong with the crawlspace and what he had replaced already. He was amazing. I was so grateful for everything he did to help me, he truly went out of his way to make sure I was taken care of and Ultimate Heating and Air that company is amazing they most definitely put their customers first and truly work with you to make sure you get what you need taken care of. I cannot say it enough that if for any reason that you need any plumbing, garbage disposal replaced, air conditioners and heater repairs this is the place to call, they give 150% to their customers.

I had all of my pumping replaced plus hot water heater. Pricy, but I’ve spent money on plumbers that didn’t solve problems for too many years. They were polite and hard working. Water issues cause major issues so I’m glad I found a company I could trust

Aiden was great. He conducted a thorough evaluation of our HVAC system and explained our options for maintenance in a high level of detail. Timely and friendly service as well.

Connor came to inspect our water heater that was leaking. He was prompt, very professional. He walked through our options and pricing and explained everything very well. After the repair, he double checked everything was working and answered every question I had. Highly recommend.

Dustin Peterson did a fantastic Job and got my water machine all hooked up with no leaks! He was very professional and very clean! Super cool dude and had great conversation with him! Any plumbing need I have in the near future I am going to call this guy! Very appreciative how transparent he was and how open his communication was if there were any issues! Highly recommend this guy to anyone who has plumbing issues! He’s a grinder and finds a way to get the job done regardless the circumstance! 🤙🏼

Brandon Day was GREAT! He was very helpful and informative. We were very happy, but we just found the Lennox part online for considerably less and is an easy installation for a DIY job. I thank you all VERY, VERY much!

Jeffrey

Sergey did a great job fixing our heater. He explained the process and took lots of pictures and videos to let me understand the issues. He did the repair and appraised me of a couple of issues that could be taken care of later. He is a very pleasant person.

A great big Thank You to Austin Miller for the inspection he did on our furnace. He was very professional and thorough with his findings. I liked that he took pictures of the inspection and explained each of them in detail. I highly recommend him!

Dustin Peterson should be commended for his professionalism the way he treats customers the lengths he goes to to do a good job and keep the customer informed. He was amazing and he should probably be highly recommended highly accommodated highly rewarded for the jobs that he does for Ultimate.