All reviews for Master Plumbing

I had a backed up toilet when I needed to leave my house last Friday morning and was worried I could not get service before the weekend. I found this company on Yelp and called requesting immediate help if possible. The receptionist was very helpful and said she would try to get someone asap. Travis Parsons showed up only a few hours later and assessed my situation. The toilet flushed well, of course, when he was there so he checked it again and I decided not to do anything at that time, given there was no collateral issues. He did not charge me for the visit! I was so relieved because I really could not afford the expense right now. I will certainly use them if and when I need plumbing services again. I really appreciate the good communication and fast service.

Jim Colburn was awesome! He called as he was coming to our house. He gave an estimate on each project we wanted done. He completed his tasks and was extremely neat! I definitely will call Master Rooter Plumbing for all my plumbing needs!

Jim was professional, kind and helpful. He was willing to show me what he was doing, and give plumbing advice. My plumbing is working well.

Jim was on time, knowledgeable and straight forward, we actually had a lot in common. He was honest in his assessment of our situation and provided me with info I hadn't taken into account. You have a very good man there. Thank you.

Master Plumbing was very easy to work with and schedule an appointment that fit for my schedule. Jim arrived in the time frame expected and did a great job. His knowledge and professional demeanor were great. I highly recommend Jim and Master Plumbing for any Plumbing needs.

Master Plumbing is the only company I will use. Doug Shaw a year ago came out & fixed my clogged basement floor drain & he was very thorough & very polite & professional. I just had a gas pipe leak & I was thrilled it was Doug again who came out. He fixed the gas leak & he made sure that everything was turned on & that my furnace & dryer fired off before he left. It was after hours so a little more expensive but I still felt like it was a very fair price for all he did to fix the problem. I highly recommend Masters Plumbing.

James Rudy, excellent service. Explained throughly on what he was going to do today. Also I have 1 yr warranty on his work/parts. Very happy with him.

John showed up on time, very polite and professional, got the job done in no time. I had a company out previous to this that we're going to charge me nearly eight times what Master Rooter charged. I have used this company for many many years and have never been disappointed with the great service and professional technicians.

Melissa was very personable and understood the crisis we were in since our family was coming into town and it was a few days before Christmas. She found a tech in our area and sent him right away. He was here within the hour! When Adam came out he was very kind and helped resolve our issues. We asked him to look at some other items and he was able to help us with those as well. Because of Melissa and Adam, Master Plumbing has gained a new customer!

Steve from Master Plumbing did a great job. He showed up within the timeframe that was expected, he was professional, expedient, and did an overall outstanding job. Thank you!

Master Plumbing did a great job of getting a tech out to take a look at my water heater that wasn’t working. Jim C was the plumber who showed up. He did a great job of diagnosing the problem. He even went the extra mile of hanging on hold with Rheem tech support to get me the replacement part on warranty, saving me a few hundred dollars. Highly recommend Jim C and Master Plumbing.

Kyle Varner was very professional and knowledgable. Very nice person, who take great pride in his profession and customer service.

Master Plumbing was very responsive to my needs and sent reminders and info on my appointment time. Jeff M was very courteous and professional. He waited for me to return with a new faucet to install which was most helpful and appreciated. Thank you

The company was responsive, friendly and communicated well with me. I loved how just before the plumber arrived they sent out a picture of the person that was coming out with some person information about the person. The service was quick and effective. They treated our home with respect. Thank you.

Just had my second experience with Master Rooter Plumbing today. I was provided excellent service during both visits. In this recent visit, Jim Colburn replaced a kitchen faucet that has been troublesome for some years now. What I particularly liked about Jim was his attention to detail. He was extremely professional in all aspects of the job. Very personable as well.

Friday night our kitchen sink faucet hose sprung a leak and was spraying water over the counter.
We looked at plumbing reviews and saw the great ones for Master Plumbing. We called their 24 hour service and was scheduled for the next day (Saturday).
Journeyman Jim Colburn arrived and had the solution to our problem immediately.
He also took care of other plumbing repair needs we had put off, toilets and shower upgrades.
Jim was very knowledgeable and thorough and explained what he was doing. He also left each work area cleaner than when he arrived.
He will be our “go to” choice for future plumbing needs.

Travis was great! We appreciate him and his work so much. He was understanding, thorough, and extremely efficient. He’s a nice and friendly guy who does a great job and I would recommend him to anyone who has a plumbing issue. Thank you, Travis!

Jon did such a great job. Professional, incredibly efficient, very friendly, and also very reasonably priced. We are so grateful and will definitely call Master Plumbing with any future plumbing needs.

I was assigned Steve McClenny to install my water softener. He was so punctual, that he even showed up early! Easy to book, top notch communication. Steve handled everything I needed while I was working from home and managed to take care of everything I needed without interrupting my work. He knew I was on the phone and made it his mission to be in and out. He had all the parts needed with him and was able to get everything done in an hour. Highly recommend!

Jim was able to locate a pretty bad leak quickly, fix the leak, advise me on next steps, make a referral and even set up a same day appointment all within 30 minutes. He was very professional, and understanding with my space-invading toddler. Would highly recommend.

Jeff at Master Plumbing was able to fix our leak the same day we called! He was in and out efficiently and was very kind. Hopefully we won’t ever need them again, but if we do we’ll definitely call for their services again!