All reviews for Blue Whale Backflow, Plumbing, & Excavating

You guys are great...thank you for your exceptional work!

Amazing company and gentlemen who helped us with our sump pump.

Ken and Tony did a great job of fixing the sewer issue and putting a new bathroom in place.

I called looking for some help w/ a backflow, and they took care of everything quickly and efficiently. I would highly recommend.

Awesome service, high quality, very professional, Joey is highly skilled and as nice as can be. Will use them again if needed, highly recommended.

I highly recommend them. They are reliable and there quality of work is unmatched. Give them a call you won’t regret it like with some other companies

Phil helped me out in a pinch, again! I can't say enough about how much I appreciate his prompt response and professionalism. I highly recommend their services!

Phil was wonderful! I now have an outside clean out and my line is root free. The crew was great!

Ken is awesome! He came over last minute and he hooked us up! If and when I need service again I will definitely call them

These guys are the best. Ken is a professional, on time, on budget. Never price gouging. Fixes only what needs to be fixed. I don't call anyone else.

I called to have a bathroom looked at. Blue Whale came out within the hour. They gave an honest assessment of what needed to be done. Prompt, honest and courteous.

My Business has been using Phil from Blue Whale for years now. Very professional and prompt. Highly recommend!

Professional, on time, clean and worked with MY schedule. Excellent job, fast, efficient and SUPER ATTENTIVE. I definitely will use them again for ALL my plumbing needs.

Phenomenal service. Phil was able to find and take care of plumbing issues that others couldn’t find or didn’t know how to appropriately address. Throughout the entire process Phil couldn’t be more kind. SO glad we found them. Highly recommend!!

Excellent and knowledgeable. The company designed a bigger sump pit and outdoor drainage system that is unique and effective. Removes all of the stress of rainstorms and flood warnings. We sleep easy and can go on vacations with complete peace of mind.

We had a water pipe leak in the basement! Ken was here within an hour of calling and right when he said he would. Did a fantastic job!! We would recommend to all out friends and family.

BW does a great job and quick to send guys out. Good honest guys with fair prices! Been using for our rental unit for years and wouldn't trust anyone else.

Highly recommended. Friendly, knowledgeable, reliable, top-notch service. Ken is a true professional. We'll certainly be calling them again for any future plumbing needs.

Happy happy happy. I have rental property in Romeoville that had a cloged sewer line. I was bailed out by Blue Whale. Within 24 hours of the call my issue was redolved. It was completed by polite and professionally technicians. Not to mention I was not raked over the coals when it came to price. Take my word for it this is a company you can trust!

Professional and honest. These are what I look for in the trades. I have had most of the employees here at one time or another. My toilet stack leak caused me to look around.

The guy from home depot tried to sell me a toilet to fix sewage leaking from my stack. When I showed him it leaked when either toilet was flushed he told me I had to replace both. When I told him it also happened when I used either bath tub, I asked him if I had to replace both bathtubs. He broke down and realized he made a mistake lying just to make a sale.

I then called Ken at Blue Whale Plumbing. I gave him the exact same diagnostics i gave the first guy. Ken looked at it, did the same tests and told me what i already knew: I had to fix my stack. I had them replace all my abs with pvc. He got me up to code. And while i had walls opened up, I decided to take advantage of that and get rid of my 1970's gold tub, toilet and sink. Ken guided me thru my choices. He didn't talk to me like I was a "mark" or an idiot. He gave me options, pro's and con's. These guys are the best. Even when I expanded the scope of the project or changed my mind, they worked with me. They got me the fixtures I wanted and confirmed that they got the right ones before installing.

Final inspection is tomorrow and I have no fears about it at all. My wife says next is the master bath and she wants me to start now. I know who I'll call for the plumbing. No question about it: Blue Whale Plumbing. After the last bathroom, I need the peace of mind they give me. Thanks Ken, Tim, Mike, Bill, Joey and anybody else whose name I've forgotten.

Mark

They sent a guy out the next day after my call (non-emergency, even after a big storm). He arrived early on in the window. He looked everywhere for a good while for a possible leak and checked in with his boss— couldn’t find anything wrong which is great because we just wanted to be safe rather than sorry.
Great guy, kind, knowledgeable, willing to ask a more experienced guy for extra input. Will be calling again if we ever have anything else come up.