All reviews for Winter Services - Carol Stream, IL

Awesome crew polite and does a great job😋

Great people, always friendly. Like doing business with them.

Really good for snow removal! The boss is a very nice man and the crew is very respectful of your beliefs!!!♥️💯🎈🚩💢💋♦️

Winter Services has been a great partner for our church and the surrounding businesses. Very professional with excellent customer service in the office, and the crews onsite are implemented quickly and effectively. Love working with these guys.

If I could give a negative I would. They wanted $1200 for the whole season of plowing, I know winter varies each year but last 2 yrs we had maybe 3 days that I needed a plow, that price seems steep. I asked for an alternative and there wasn't one. He kept trying to hard sell and I said no. So after I got off the phone with him he texted my ce phone and said no wonder my name is Karen. Very inappropriate. Unprofessional

Very disappointing experience with this company. During a recent winter storm, they failed to service two of our commercial properties even though they were under contract. We are attempting to reach them for over five hours through both email and their emergency phone line, but no one responded. The emergency line simply failed — no answer, no updates, no call back. One site was plowed while the others were completely ignored without any explanation. A snow removal company that cannot be reached during severe weather and provides no communication is a serious reliability concern. This experience has been unacceptable and has created safety and operational issues for our business. Based on our experience, their responsiveness and emergency support are far below acceptable standards. I would strongly caution other businesses to ask detailed questions about staffing, response protocols, and communication before signing any agreement with them.