All reviews for A Appliance Source
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Very courteous staff, helped me out with my problem over the phone at no charge!
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They did everything they said they would. Called in the morning to give a 2 hour window, showed up during the window, figured out what was wrong with my washer, fixed it right then and there, and all at a very reasonable price. Very happy with the experience.
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I've used A Appliance for a few warranty issues with my Frigidaire appliances. They are courteous and reliable. It's a pleasure to dealing with them!
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Would absolutely use again. Great communication, very professional work. Everything was handled very well and my refrigerator is back to working like new. Highly recommend!
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I phoned A. Appliance Source on a Saturday afternoon because our diswasher suddenly stopped working. I left a message and within just a few minutes I received a return phone call. The Gentleman who returned my call was extremely helpful and resolved my issue without the need for (and expense of) a service call. I've added A. Appliance to my contacts and they will be my first choice next time an appliance in my home breaks down.
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Called A Appliance Source for an issue with my Frigidaire stove. Joe (I believe) is the person who came out to fix it. Even though the problem was created by me, Joe did not make me feel stupid. He fixed the problem, was very professional and an overall very nice person. I would highly recommend!
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I was referred to this company by Electrolux for my refrigerator. My refrigerator was out of warranty and I thought the repair would cost me an arm and a leg as it is an Electrolux. However , from the initial phone call to the repair; everything went great and the price was very reasonable. A gentleman named Paul tried to troubleshoot over the phone and I ended up needing the repair on my ice maker that he informed me of. A different tech came out and was knowledgeable and efficient. They seemed genuinely honest and I was grateful that the service went smooth. I highly recommend these guys and am definitely saving their contact info in my phone!
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horrible experience. they just don't feel like working. The repair guys blame everything on something else other than the machine under warranty. I have no choice as to which repair company I use and this guy said he knows it'not the washer and dryer failing, based on 15 yrs of experience. He kept getting caught saying things that were not true and never tested any outlet to back up his claim. I said it's not my outlet, its the machine and he said nope.......like pounding my head against the wall. Now I am done with the washer/dryer. Frigidaire can have this one back and I'll buy a new one that works on my outlet. Now the girl who is the customer service rep, can't handle people who call to complain. "Why are you yelling at me? Its not my fault" But who am I supposed to complain to when there is a lack of service? she hung up on me!!!! smh, worthless company.
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Everything started good. But went down hill quick. The repair guy "Guaranteed" that a new gasket would fix my freezer. When it didn't we called the company to get a tech out to actually fix the problem and the customer service person called my wife a liar. It's a good thing we saved all of our receipts. The tech that was supposed to come out lied about calling to schedule. Finally a manager came out to fix the refrigerator and address the costumer service person issue. He was dismissive to my wife and couldn't even fix the problem on the freezer. Long story short, insult to my wife's character, I put $170 into fixing a freezer and I had to figure out to put bungee cords around it.