All reviews for Besco Air Inc.
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We recently hired Kevin from Besco to maintain our condo's mini-split AC system. He explained the necessary work and was extremely helpful. A great guy who knows his stuff, I highly recommend him for any job. Looking forward to working with him again in the future.
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Alan provided excellent service for my furnace, showcasing attention to detail and clear communication throughout the process. The experience was seamless and educational, making me confident in his work.
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Our experience with Besco for AC replacement was spot on. The tech was knowledgeable and took the time to explain everything, even teaching us a thing or two about how to use our new system effectively. The install team showed up on time and got the job done quickly without any disruption to our home. We're thoroughly satisfied with the whole process.
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The technician, Drago, was friendly and knowledgeable during the maintenance check. He clearly explained what he was doing and provided good service. I'll stick with Besco for my annual heating upkeep.
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Besco & Joe did a great job repairing my old radiant heat zone. They listened to my needs and came up with a suitable solution that fit my budget. Scheduling was accommodating and they showed up on time. The installers were respectful, tidy, and courteous - all aspects of the process went smoothly.
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The estimator showed up right on schedule, had the necessary gear to assess the current AC system, which needed to be accessed via a fourth-floor roof opening via a double-hung window. He presented a fair quote afterwards. Robert was well-informed, courteous, and courteous throughout our interaction.
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The service was top-notch. The technician was friendly and expertly knowledgeable, making for a very pleasant experience. I'll definitely be back and recommend Besco Air to everyone I know. It's clear they do things right!
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Abel's team arrived today and did an outstanding job. They tackled multiple problems, not just fixing what was broken, but also took the time to explain how our units work and come up with a solution. Unlike other companies I got quotes from, recommending either replacing parts or the whole unit, Abel's team fixed everything on their first visit - no need for follow-up work.
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The guy who showed up knew his stuff - seemed to have a good grasp on the problem before he even started working. The tech was top-notch, no doubt about it.
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I found Besco through a recommendation from my old landlord. They've excelled at servicing hard-to-reach properties, like coach houses, high-rise walk-ups, and residential rooftops. The staff are consistently friendly and polite.
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We were impressed with our experience. The team leader, Ed, kept us informed and was reliable and friendly. During the installation, he and his colleagues demonstrated a commitment to quality work, which was evident in their efforts.
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GAlan did an outstanding job as our technician. We appreciated the follow-up visit he provided after his initial Spring maintenance appointment in April. His work was impressive for efficiency and attention to detail. This repeat service made the repair seamless and efficient. Thank you, Besco.
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I hit rock bottom when my AC gave up on me on a scorching hot day. The other companies I called said it'd take weeks to fix - crazy talk! Then I remembered a family member raving about Besco, so I tried them. Eddy showed up within 30 minutes, was super knowledgeable, and explained everything in a clear head-to-head manner. I'm thrilled with the service.
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This guy was top-notch - literally saved us from a freezing cold house. Needed an emergency fix after his heat died overnight, got on the phone with Besco Air and they sent someone over ASAP. Jack showed up, diagnosed the issue, grabbed the part before closing time, and had it fixed in no time. Great service!
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Jack is super knowledgeable and got my heat up and running just in time for the cold snap. They're a top-notch, trustworthy company with excellent customer support - that's why I'm raving about Besco Air for all my heating/cooling needs.
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The customer's interactions with the business were handled professionally, with representatives being courteous and responsive over the phone. Technician Kevin demonstrated expertise and a friendly demeanor, providing clear explanations of his work.
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Heating and air conditioning are completely foreign to me, but apparently if your heater's not working, taking off the cover won't fix it - there's a manual override switch on some models that you can activate by hand, but it disables the heat when the cover is off. I guess this is some sort of safety feature to prevent accidental burns.
My blower motor is shot and I need a new furnace, so I called Besco. Alex was great - he didn't make me feel like an idiot for not knowing about the manual override switch that you press by lifting the cover. That kind of customer service really stood out to me.
I'd definitely recommend Besco and Alex to anyone who needs heating or air services. -
I booked an appointment with BESCO Air after researching online and checking their ratings on BBB. The technician, Joe, gave me a thorough inspection of my old furnace, which was 24 years old. He explained the problems I'd been experiencing and outlined three options for replacing it.
Joe's explanation made choosing a new system easy. I appreciated his professionalism and detailed assessment of my situation.
Two weeks later, BESCO technicians Julio and Gio arrived to start the installation. They went over the scope of work before getting started on a complex second-floor attic project. It took them the entire day to complete, but they stayed until everything was perfect.
I replaced an oversized furnace with a Trane S9V2 60,000 BTU High Efficiency Furnace and upgraded my air conditioner to a Bosch Inverter Ducted Split 2.0 Heat Pump. Both systems are designed to save energy and perform better than older models.
The quality of the installation is crucial, regardless of the brand you choose. BESCO provides skilled teams to install your HVAC systems without hassle. -
The team did a good job of explaining what to expect. The tech who helped us, Alex, was excellent - he had confidence and technical expertise that made it easy to grasp the problem and possible fixes.
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We've relied on Besco for a long time and consistently found them reliable. Their technicians are knowledgeable and offer suggestions without pushy sales tactics. Our most recent service call was handled by Alan, who did an excellent job.
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Eddy fixed my broken AC unit promptly and efficiently. His professionalism and speed of diagnosis impressed me. He walked me through the issues and options, giving clear insight into what to anticipate moving forward. My initial interaction with Besco was extremely positive.