All reviews for KTS Heating & Air Conditioning Repair

Called KTS for second opinions after being quoted ridiculously high by another vendor. Extremely professional service and thankfully no unnecessary upselling - a refreshing change from the other company's aggressive tactics.

John and Kriss did a great job. They were very helpful, easy to talk to, and reasonable in price. I'd definitely suggest KTS for any heating/cooling work.

From the moment I spoke with John, it was clear that he knew what he was doing. Unlike some other companies, I actually got to talk directly to him rather than just a phone representative. He explained my AC issue and confirmed our appointment well in advance. On the day of the visit, he arrived right on schedule. He showed me the problems and even sent me photos beforehand. The fix was done quickly, and John was considerate of my home - taking off his shoes despite not needing to. I'd definitely call him again and recommend him to others.

KTS responded promptly to my call and showed up at my place that same afternoon when it was scorching hot outside. Their transparency throughout the repair process was greatly appreciated. The owner, with 20 years of expertise, proved himself to be knowledgeable and trustworthy - I'll definitely reach out to them again for any future heating or cooling needs.

I highly recommend John from KTS for his exceptional professionalism and responsiveness. He arrived promptly, completed the job within hours, and did so at a very reasonable price point. As a realtor handling a vacant property with out-of-state owners, I was impressed by the level of service provided - a stark contrast to another company's more drastic proposal that would have been prohibitively expensive for the sellers. Thanks again to John for his great work!

John's team is fantastic! If I could give them more than five stars, I would.

I've used their services a few times over the past year and they've secured my loyalty. The second time around, John remembered my name from our previous conversation, which helped him quickly understand why I was calling back. He dispatched a technician within an hour, as it was an urgent situation due to the AC leak affecting another unit. They were able to resolve the issue, just like the first time. Their service is top-notch – I'll definitely be recommending them to everyone I know!

KTS's efficiency is impressive - they can resolve issues at your doorstep instantly, making a 5-minute phone call and text fix truly remarkable. Their expertise in my system was evident from the start, and their willingness to guide me through troubleshooting steps was genuinely appreciated. The entire experience was seamless and stress-free, with an outcome that far exceeded expectations.

John was excellent, extremely friendly and prompt with a customer-focused attitude.

We tried out multiple companies to resolve our heating and AC problems at home, but none of them thought outside the box like KTS did. John was our point man and he spent a week figuring out why our ducts weren't working and came up with a fix. Two rooms that were always stuffy now have great airflow - it's impressive! We're really grateful to KTS for coming up with a solution, especially John who made it happen.

We needed help with our AC system after a hot spell, but it stopped working properly, leaving our apartment sweltering at 84 degrees. We called KTS heating and AC and were put through to John right away. He was extremely competent and knowledgeable, and his quick response time was impressive - he even showed up on the same day we called. John keeps you in the loop with regular updates, including photos, which helps you understand what's happening. His explanations are clear and helpful, making him a true asset to their team. We feel very fortunate to have encountered someone like John and won't consider anyone else for our heating and cooling needs again. If you're struggling with your system, we highly recommend KTS and specifically John for his expertise and service.

We've had frequent problems with our heating/cooling system this winter, but John from your company showed up, spent two hours diagnosing the issue, and got it fixed. We really appreciate his help and are looking forward to using your services again in the future.

I got a quick fix for my air con problem from John and KTS, which was significantly cheaper than what another Chicago-based repair company quoted me initially. It's clear they have the right experience and skills to sort out AC issues like mine, and their friendly service made it easy. I'd definitely call them again if anything else goes wrong and would highly recommend them to anyone - they've got my vote for future needs too.

They installed my AC a few years ago, and they were great back then. When something went wrong with the unit recently, I stumbled upon an old email from them and scheduled a visit for help. Jeremy arrived promptly and fixed the issue on the same day - no charge either! I've been sticking to them for HVAC needs since. I only wish I'd remembered their name sooner when my heat stopped working and needed replacing.

I recently had an outstanding repair experience with this company. From initial contact to completion, everything went smoothly. The technician arrived exactly on time, even a bit early, and worked efficiently to resolve the boiler issue. For the price, the quality of service was top-notch. I'm thoroughly satisfied with the result and plan to use them for future repairs; I also intend to recommend this business to everyone.

After a recent snowstorm, we encountered an issue at our new home that needed urgent attention. I found KTS through online search and was pleased with the Google reviews. John, the owner, responded promptly to my call and arrived quickly to tackle the problem. Two hours later, everything was resolved. The service was surprisingly affordable, especially considering the time required. Both John and his technician were courteous, skilled, and efficient. Overall, a great experience that has left us with no issues since.

My experience with this company was exceptional from start to finish. They showed up promptly, were incredibly courteous, and made the process smooth and hassle-free. Since the installation, I've had some minor queries and they've responded quickly and efficiently. I'm thoroughly impressed and would highly recommend their services without hesitation.

I recently had a great experience with this home services company. The technician who worked with me, John, was incredibly professional, understanding, and patient. He quickly diagnosed the issue with my heating system over the phone and offered practical solutions that fit within my budget. He also fixed the problem efficiently at a reasonable cost. What impressed me most was his in-depth knowledge of the system, which he explained clearly and helped me understand how it works. I'm extremely satisfied with the service and would definitely recommend this company to others.

John and his team got rid of the whole ventilation system and installed a new one in my place. They showed up on time, kept me informed, and made sure they didn't disrupt my living space too much.

I recently had KTS Heating & Air Conditioning Repair come out to fix my air conditioner, which had suddenly stopped working due to the heatwave. The service was top-notch from start to finish.

The technician arrived promptly, and I appreciated that he didn't make me wait around. He got straight to work diagnosing the issue and demonstrated a clear understanding of his craft. His explanations were straightforward and easy to comprehend.

What impressed me most was the technician's complete transparency regarding costs. He not only identified the necessary replacement part but also showed me its price, which was refreshing in today's industry where customers are often caught off guard by additional expenses.

The technician was diligent about ensuring I wasn't being sold on any unnecessary upgrades, and for that, I'm grateful. When I gave him the green light to proceed, he worked efficiently and completed the repair well within the estimated timeframe.

My air conditioner is now working like new, and I couldn't be happier with the service. Overall, KTS Heating & Air Conditioning Repair has earned a strong recommendation from me. The technician's professionalism, combined with his genuine concern for customers' needs, made the entire experience seamless.

We're first-time customers who ended up needing emergency help with our air conditioning unit after using another service. We called KTS at noon and were able to get someone out by 4 the same day. From scheduling to the service itself, they demonstrated excellent professionalism, punctuality, good communication, a friendly demeanor, efficient work, and thoroughness. They also did a great job of explaining our unit's condition to us. Their pricing was extremely reasonable and fair. If you need a trustworthy, honest, and knowledgeable AC expert, I'd confidently recommend John and his team over any other company I've worked with since moving to Chicago.

John and KTS are the best in the business. We had a complicated issue with our hot water heater that required some serious troubleshooting. John and his team were relentless until the problem was resolved, even if it meant coming back multiple times. He kept his word to us, even when the issues persisted. The quality of work is impressive, but what really stands out is how genuinely caring and trustworthy KTS are as people.