All reviews for Northwind Heating and Air Conditioning LLC

I used this service and was thoroughly impressed - they delivered excellent results and I'd definitely recommend them for anyone seeking a reliable heating system installation.

Got the job done on time, as expected - solid service from a small, local outfit.

Very good service; prompt response, fair prices, and helpful staff. Would definitely use again.

We received excellent service from a competent professional who tackled our HVAC and heat pump problems with expertise and care.

We've had two experiences with this service, both of which were swift and efficient. The technician was knowledgeable and took the time to explain their recommendations, allowing us to make an informed decision about the necessary repairs.

Rory delivers outstanding work, consistently responding promptly and going above to complete tasks efficiently.

The technician arrived promptly after my call and quickly put my mind at ease by ruling out an AC issue. He was knowledgeable, professional, and surprisingly gave us a free service - a very pleasant surprise.

Rory did a fantastic job, arriving quickly and getting the work done efficiently. He took his time to explain each step clearly. We're very satisfied with his service and will definitely hire him again.

Prompt, responsive, knowledgeable, and reasonable pricing were the hallmarks of my experience with this home services provider. I reached out late at night due to a malfunctioning boiler and heating system, and they arrived promptly to resolve the issue within hours. Being local to Wicker Park/Bucktown/Lincoln Park is a bonus. Overall, their professionalism, efficiency, and commitment to customer satisfaction earned them my recommendation - I'll likely be working with them again in the future.

Had a genuine need for urgent assistance and received prompt attention. The work done was efficient, practical, and eco-friendly. The company prioritizes customer satisfaction and environmental responsibility, showing a commitment to making things right.

Rory fixed my heating problem fast and efficiently. He's incredibly trustworthy and always does a great job, which is rare in this type of work.

Northwind & Rory exceeded expectations - their professionalism and communication stood out. Rory was attentive to every detail, ensuring a smooth process from start to finish.

Found a reliable guy who knows what he's doing - had trouble finding one for my Buderus/Boch boiler, but this bloke did a top-notch clean job, got a good attitude and I'll be back for more.

Rory is by far the most knowledgeable and honest HVAC expert I've worked with. His extensive teaching background has clearly given him exceptional skills, which he showcases at fair prices. He won over all but one unit owner in my building, a testament to his professionalism.

Rory's a top-notch pro who gets it right - always on time, transparent, and genuinely cares about his customers. Not easy to find someone with this level of integrity.

We just swapped out our AC for a heat pump to cut gas bills during winter. The guys from Northwind did an awesome job - they had everything installed in one day without any hassle. They're really smart and nice to deal with, too.

Rory knows his stuff when it comes to heating and cooling systems. He got the job done right on schedule, even finishing ahead of time. The new smart thermostat makes a big difference in this unpredictable spring weather in Chicago. Rory was considerate of our space, covering everything with tarps and taking care of old equipment for recycling. The Bosch heat pump is performing well and should help us save on utilities. Overall, we're satisfied with the service and think it'll pay off in the long run.

We had to replace both AC units in the summer and furnace in fall. We used Rory from Northwind twice, each time needing it quick. He showed up on schedule, delivered good service, and did a fair price. Both times we needed fast installs and they were done within two days. Would definitely use them again.

Rory is a straightforward and trustworthy professional who prioritizes your needs over selling extras. He has in-depth knowledge of modern HVAC systems, particularly those with enhanced energy efficiency features, which sets him apart from others. His honesty and genuineness make him an excellent choice for anyone seeking reliable service.

This business owner stands out from others in the industry because he actually listens to his customers and collaborates with them. Unlike many other contractors who just take advantage of people, Rory worked with me to identify and fix the airflow issue on my first floor.

Here's what happened:

The airflow to my first floor was severely inadequate, leading the previous owner to install an electric wall heater as a temporary solution. I suspected that something could be fixed because other units in similar layouts were working fine. However, I had trouble getting other HVAC companies to take a look, with some quoting absurd prices and others claiming they couldn't tackle the job.

I attended a workshop at the rebuilding exchange where Rory's company was participating, but he offered me a consultation instead. Other companies were pushing for major overhauls of my entire home's airflow system, even though the other floors were functioning properly. When I worked with Rory, we opened up some walls and quickly discovered the root problem.

I was able to do some preliminary demo work, and by the end of the day, Rory had installed the new ducting. We experimented with different configurations to get the airflow just right. As a result, I no longer need that electric wall heater and saved thousands of dollars on unnecessary work.

If you're considering hiring an HVAC contractor, don't bother with others who just care about making a quick profit. They won't take the time to understand your issue and will likely try to rip you off. Rory is one of those rare professionals who genuinely cares about his customers and will work with them to find a solution that works.

We were misled by our usual HVAC contractor during routine maintenance, who insisted we drain and recharge our entire system to remove impurities - a costly endeavor. A friend's advice led us to seek a second opinion from Northwind, which proved wise. Rory responded promptly, visited our home, inspected the system briefly, and informed us there was nothing amiss. He advised us to save money by not making unnecessary repairs. His explanation was clear and he conducted himself with professionalism. We're glad we chose Northwind; we'll definitely use their services again in the future.