All reviews for Patch Landscaping & Snow Removal

They do awesome work!

Absolutely first rate snow removal

I highly recommend them for any and all landscaping services.

Crew did an amazing job with our very over grown yard that deeply needed some care. So excited to have them come for regular maintenance now, 10/10 we couldn’t have done this ourselves!

They hit all the marks! Communicative, professional, quick, and high quality work. They created a patio of permeable paving, fixed the drainage issues and fixed my garden bed walls. My backyard never looked so good!

A couple days before Christmas we picked up a gorgeous tree at Patch. The staff could not have been more helpful! They had run out of tree stands and without even asking, they called the hardware store down the street to make sure they still had some in stock. Excellent customer service!

Patch has always been great to work with. They do our weekly maintenance and are there when we need them. They’ve also done some of our bigger landscaping projects and we never have any complaints

I highly recommend Patch Landscaping. We had Patch install new wood retaining walls around a garden bed in the easement and stone/gravel under the stoop of our home.

Patch stood out with their professionalism, value and communication. Several of our neighbors have complemented the work and the team's professionalism while completing the project.

I contacted Patch to help reposition a flagstone paver walkway, install an edging fence to a garden bed and add mulch to our backyard. The entire experience was uncomplicated. The goal was customer satisfaction starting from the initial consultation with Api to the work done on installation day with Daniel and Team. We were very happy with the work completed and would not hesitate to work with Patch again in the future. We're looking forward to enjoying our new backyard thanks to Patch!

I absolutely love Patch Landscaping. They do quarterly installations for us at our city home. I get endless compliments from passerby’s and neighbors. The prices feel fair and the guys who do the seasonal removal/installation leave the property looking perfect. There is no mess or need to clean the surrounding sidewalk or steps.

I don’t have any complaints. If I were to share anything at all that could be construed as negative it would be that they can sometime be slow to return emails. I only mention it because if you reach out to Patch and don’t hear back right away, just give it a few days. They always respond.

Patch is very reliable and delivers high quality service. They designed and built a solid raised front garden for my house, adding some much needed visual appeal. Their seasonal cleanups are thorough. The lawn service is neat and my yard looks great after they come through. Priced right for the level of service. I definitely recommend.

They did an amazing job preparing my front yard to be planted. I’m excited to get started. They also put in a new lawn in my back garden which looks great. Highly recommend.

We had a great spring clean up from Patch this year! I have never had a company come in to do a spring cleaning before because I just thought I'd do it. However having Patch do the yard work was like doing a deep clean inside the house. They cleaned up areas I didn't know I could get to! I will for sure use them again next time.

My townhome association uses Patch because they have been extremely reliable over the years, but I'm rating them four stars for still using the insanely loud gas powered leaf blowers. With so many of us working from home now, we could use a reprieve from the noise pollution!

I don’t like writing negative reviews for small businesses, but I’m very unhappy with my experience with Patch. I hired them for a small landscaping project because of their good reviews and because both the landscaper and staff seemed very nice.

Getting on their schedule was difficult - I had to follow up multiple times past the timeframe they said they’d contact me. The initial work looked good, but within a few weeks, the new shrubs began dying. I also realized they had likely planted the wrong type of shrub compared to what I requested.

Their website states that plants are covered under a warranty if they don’t make it through the growing season. I tried to get a hold of someone for six weeks. During that time, I received one reply (after several messages from me) saying someone would come by to see what they could do, but no one ever followed up, and my later messages were ignored. At this point, I don’t even want them to replace the shrubs, I just want my money back.

As of now, I’ve received no resolution—not even a “we can’t help”—and will need to pay someone else to fix their work.

UPDATE:

Improving my rating as I was able to get connected with someone who was able to help. She did a great job coordinating my replacement shrubs and the landscaper was very kind and did a fantastic installation job. It sounds like some circumstances at the company have changed and would make you much less likely to have my experience.

Patch always does a great job when they come. The issue is that it is January and they still haven’t come to do their fall clean up (scheduled in October). I have reached out to them multiple times and they always tell me they are organizing their schedule and will be out to perform the fall clean up in the next few weeks but they never come or contact me with scheduling updates. I would look elsewhere for lawn care.

This company SUCKS!!!! We have had injuries and pending lawsuits due to this LAZY Company. Stay away from them!!!!!!

Maybe don’t text and drive in busy traffic with the company logo on the vehicle

Inconsiderate workers block public streets

These guys must not be hurting for business. After an email last winter regarding snow removal to two inquiries this past month on landscaping and no reply, I will not seek them out again. A very large project missed.

Their communication and customer service are terrible. First, I submitted a query on their website requesting that they called me for a quote. No response for days. Then I stopped in to see if I could get a quote. Christina came out to the house the next morning and was helpful and friendly; I was encouraged. I conveyed to her that I was looking to move quickly for a fairly substantial residential landscaping design and install. A week later I heard nothing. I called the office and days later I received an email from Christina saying that she apologized for the delayed response and that a quote would be coming in a few hours. Days later, I had received nothing. I emailed, no response. I emailed again, no response. I emailed again, no response. I called, no response. Almost three weeks later, I received a quote with a couple lines for costs/installation and some pretty hefty prices relative to other firms. There was no detail on the quote to understand the costs, no design, nothing. Three weeks for this? No thank you. I don’t understand how this place is still in business. I called several other firms in the area and they were helpful, timely and communicated clearly.