All reviews for Burris & Sons Heating, Cooling & Plumbing

Burris & Sons is hands down the best. They provided top-notch expertise and exceptional customer service without condition, which was a huge relief for my family and me. Our old home needs extensive repairs and replacements, but the work completed this week gave us the extra time we needed to prepare for more significant projects. It's been a lifesaver! I'm grateful they're available for all our future needs, from routine maintenance to appliance installations. Their professionalism and trustworthiness made a huge difference in my decision-making process.

I don't usually write reviews, but my experience with this company left me wanting to share it. From the start, they showed exceptional professionalism.

Their technician was knowledgeable about what was causing the issue and explained everything in simple terms. He took the time to answer all my questions and ensured I understood the process before proceeding.

What impressed me most was their commitment to transparency and customer satisfaction. They put my mind at ease by being open and honest about their work.

Their technician was also very professional and friendly, answering all my queries patiently and making sure I was completely satisfied before finishing up.

Overall, if you're looking for a reliable plumber who prioritizes customer understanding, this company is worth considering.

Mr. Burris is a kind and attentive person who handled our plumbing problem effectively, tracing it back to the previous culprit. His follow-up visit to address another concern was impressive. He provided sound guidance that helped us too, making him an exceptional customer service provider with excellent knowledge.

Mister Burris is a lifesaver! He's incredibly knowledgeable and doesn't waste any time on unnecessary work. He fixed my clogged sink in under 30 minutes at an extremely affordable price. After the job, he cleaned up after himself and I was impressed by his professionalism. His confidence in his abilities is evident - it's clear he knows what he's doing. I'm so grateful for his service that I've already saved his number and will be using his services again, as well as recommending him to anyone who needs them.

I hired a plumber for a sudden issue, and Mr Burris came out the following day as promised. He arrived promptly and got straight to work. He was professional, courteous, and respectful throughout our interaction. The problem was fixed within an hour, and I found the price reasonable. What impressed me most was that he listened attentively to my explanation of the issue without talking down to me, offering helpful advice on maintaining our main line. His service left a positive impression, and I'll likely be calling him again in the future.

Mr Burris delivered top-notch same-day service that exceeded our expectations. His outstanding expertise and integrity are well-deserved - he didn't just sell us new parts, but fixed the existing issue with professionalism. He also took the time to explain how our heating system works in a clear, non-judgmental way, which was impressive as a woman. The pricing was straightforward and fair. We're extremely satisfied with his work and will definitely be back for future repairs.

A local heating and cooling business came through in a big way. A rival outfit quoted me a hefty price tag, but this one delivered the job at a fraction of the cost, leaving me with thousands of dollars saved.

I've been familiar with the Burris & Sons crew in the Aubram Gresham neighborhood since I was a kid - they're always around.

When I needed help with my AC in one of Chicago's hottest summers, I remembered seeing their truck from my childhood days and hoped they could still deliver. Unfortunately, my AC broke down and I was stuck without cool air.

Luckily, I had an old picture of the Burris & Sons van handy, which helped me recall their phone number. The 24-hour answering service picked up immediately, and I was reassured by their prompt response.

Before long, Mr. Burris arrived at my place, and I was grateful for his kindness and expertise. He took the time to explain what needed fixing rather than selling me a new unit, which would've been a huge expense. What impressed me most was his transparency - he showed me the damaged compressor before discussing costs.

I appreciated how Mr. Burris went above and beyond by diagnosing the problem himself, even going on the roof to figure it out. This thoroughness saved me from getting ripped off by other companies that would've told me I needed a whole new unit.

Thanks to Mr. Burris' expertise and dedication, my AC is still working five years later - all thanks to his quick 30-minute repair. He's a true professional who genuinely cares about his customers.

Burris & Sons deserves all the credit for being honest and reliable. If you need someone who'll give it to you straight without trying to sell you something extra, call Burris & Sons.

Mr. Burris delivers top-notch service with a dash of humor. He took the time to educate me on preventive measures to extend pipe lifespan after fixing my plumbing issue. His workspace was spotless, leaving no mess behind. If you need a trustworthy plumber who gets the job done at a fair price, I'd wholeheartedly suggest this company.

Burris and Sons provides top-notch service that every Chicagoan should experience. Their old-school approach is legendary - it's the kind of quality service that's hard to find nowadays. What sets them apart is the genuine care and attention they bring to each customer. When my boiler stopped working, sending no heat to my upstairs radiators, I called Burris and Sons at 8 p.m. Mr. Burris arrived bright-eyed and bushy-tailed just a few hours later, determined to get the job done right. But he didn't stop there - he also took the time to teach me how to tackle the issue on my own next time. Now I'm enjoying a warm and cozy home, thanks to his exceptional service.

Other service providers quoted me a substantial amount of money to fix my boiler. Mr. Burris showed up, turned it on, and did some actual work, unlike many others who only care about collecting their pay.

Burris is truly exceptional - bursting with enthusiasm and expertise that makes resolving complex issues effortless. His ability to diagnose problems with uncanny precision is genuinely impressive, making him a rare gem in the industry.

I was desperate after another plumber failed to show up, so I called Mr. Burris in a last resort. He arrived promptly, showing exceptional courtesy and expertise. His approach was thorough yet straightforward, making the process seamless. What struck me most was his impressive efficiency and value for money – exactly what I needed from a reliable service provider.

I'd give these guys 10 stars if I could. After reading the other reviews, we chose Burris and Sons for our issues with the toilet, sink, and hot water. Mr. Burris arrived on time and got to work right away. What impressed me was his expertise - he's clearly done this job for over half a century, which shows in his work. He even shared some valuable advice that you don't usually get from someone who's been doing this for so long. I'll definitely be calling them again for any future issues.

Had a major issue with water leaking from my faucet into the bathtub. The technician arrived quickly and efficiently, fixing the problem at a fair cost - great job!

We're incredibly fortunate to have encountered such a reputable and genuinely kind-hearted individual - Mr. Burris from his company. We met him when our drainpipe was clogged, causing water to seep into our basement. He took the time to explain everything along the way, which is more than we've come across in similar situations. His expertise and sense of humor made us feel at ease. In contrast, another company's quote was exorbitant. Thankfully, we trusted the recommendation from my husband's mom and chose Burris and Sons instead. They saved us a significant amount, and we're grateful for their service.

Excellent service - Mr. Burris gave me detailed info on my boiler and went above & beyond. Highly recommend his services, thanks to him.

Mr. Burris is top-notch. I called him when my furnace stopped working, and he arrived promptly to diagnose the issue. He fixed it efficiently and offered practical tips on maintaining the unit. What impressed me was his integrity - an honest guy with no hidden agendas. His prices are reasonable, too. Overall, a trustworthy professional who knows his stuff; I'd definitely use him again for any HVAC or plumbing needs.

I had a great experience with this technician, who showed up right on time. He was very knowledgeable about his work and took the time to explain what he was doing. I was impressed by how quickly he identified the problem and knew exactly which part needed to be replaced. He even went out of his way to pick up the new part himself, and returned within 20 minutes with it. The whole repair process took less than an hour, which was incredibly efficient. The technician's expertise is clear, and I appreciate the extra effort he put into explaining how my central air unit works. His timely fix helped us avoid a prolonged heat wave that started the next day.

Mr. Burris did an excellent job fixing my toilet, saving me a substantial amount of money. He arrived promptly and demonstrated impressive professionalism. A genuinely great person to work with.

Mr. Burris is spot on every time. He's reliable, knowledgeable, and a pleasure to deal with. He sets a high standard for his community.