All reviews for Drain Works | Chicago Sewer & Drain

Outstanding Service! Highly recommend checking them out. Takes care of their customers well!

Service was great!!!!
Erick and Manny was so friendly and knowledgeable!!!

Very happy with Drain Works Honest and competent My go to for plumbing

Super satisfied with Eric and his partner and the cleanliness which they work. Everything is working as expected.

Highly recommend! Honest, professional, prompt, on time, humble and very nice family business. Very happy repeat customer!

Erick and his partner showed up on time, were cordial, knowledgeable, and completed the task quickly and confidently. Thank you

I had a pipe burst in my condo. They were able to come quick and resolve my issue. I would 100% recommend again!

Erick and his partner showed up on time l, were courteous and knowledgeable, they worked quickly and confidently to fix the issue with my sink. Thank you

I appreciated Erick's thorough explanation of the hydro-jet drain cleaning service he provided before making any commitment. Erick's professionalism was demonstrated by his willingness to patiently answer my questions and concerns. I look forward to working with Erick on future plumbing work as needed.

Had an excellent experience with Drain Works. They helped me work through a number of violations and come up with cost-effective solutions in a restricted timeline. Excellent communication and thought partnership.

Drain Works came out to our home within a few days of reaching out to them, to address what we thought was an issue with our garage spigot. They were really kind, friendly, knowledgeable and were able to address our issue very quickly.

My sink was clogged. Nothing worked. I had a dinner party that night. I called Erick from Drain Works on a recommendation from a trusted friend.
Erick and crew arrive that morning and saved my sanity and my dinner party.
Professional, competent and courteous. Complete explanation of the problem and their solution. Fair prices and I live in Lincoln Park and that not always the case.
Well spoken, respectful of my home and they cleaned up better then I could. Drain Works saved my sanity and dinner party and left my kitchen pristine.
I throughly recommend Drain Works
Bonnie Uhlir

After our water heater went out, we asked around for recommendations and Drain Works came up. We gave them a call and they were quick to show up. They weren't pushy or rude and the cost seemed reasonable to us so we went ahead and said yes and we don't regret our choice. Highly recommend them!

I called this company to get a second opinion on the condition of my sewer pipes. Their honest assessment saved me thousands in repair costs. The plumbers were extremely professional

Drain Works LLC: They are professional, friendly and take their time to explain the work involved to solve the problem/s. Their quality and craftsmanship are excellent! They are a knowledgeable, trustworthy, and reputable business. I highly recommend Drain Works. J. Scott/Chicago

After a couple of weeks being strung along by another plumbing company, I gave Karla at Drain Works a call and they were able to get us on the schedule so quickly for some time sensitive work that I needed done. I wish I would have just called them from the very beginning. Eric and Manny were unbelievably nice and knowledgeable about the work that needed to be done in our new home. We had a gas line capped, and also had shut off valves for our washer replaced. Eric explained all of our options, and we really appreciated his honest opinions on the work that we were inquiring about. Eric was also able to give us quotes for some other items that need to be taken care of, and we are looking forward to working with them again in the future. Great value, wonderful people, and super clear when it comes to scheduling which we appreciated so much!! Can't wait to use Drain Works again!

These guys are top tier plumbers! They show up with all the latest and greatest equipment ready to work. Eric and Manny will solve any plumbing issues you are facing.

Erick was very helpful. He explained what work needed to be done. He gave us lots of options and didn’t hide anything from us. We are grateful for his honesty and willingness to work with us on what was important.

I smelled gas in my home and freaked out so I called People's Gas and they ended up shutting it off. Next minute, I'm googling for a plumber and Drain Works looked trustworthy so I gave them a try. From the start, they were responsive and helpful. They took the time to explain everything that needed to be done. They located my leaks and repaired them all. Great price! Will definitely use them in the future!

I had an urgency at my business on a Saturday. Erick and his team were on it! They fixed my problem quickly and efficiently. Thanks so much!!

I can not say enough good things about Drain Works. We've had a slew of plumbing issues ever since we moved into our new home. Eric and Manny have always responded so quickly, and have fixed our issues, with out most recent issue being the most serious. Our sump pump failed, leaving our basement to flood a bit. I was really taken back when they not only replaced our sump pump but took the time to remove all of the water and clean up our basement. It's that type of thoughtfulness and quality of service that makes them great. Eric then went through and explained what he think happened and what was done during the repair so that I understood what was done to my home. I also find their prices to to be very fair. Even if you need something simple like a drain cleaning (which they've done for us too because we're in pluming hell), call them.