All reviews for Exquisite Plumbing Company

The rental had a faint smell coming from the kitchen sink, which turned out to be a clogged main drain issue. Since both drains led to the main drain, it affected the washing machine as well. Other plumbing companies were overcharging and suggesting replacing the garbage disposal without addressing the root problem. Andrei correctly identified the source of the issue and offered a reasonable solution that fixed the problem. His pricing was fair, making him a reliable option in a sea of unhelpful competitors.

Andrei and his team delivered top-notch service. They were prompt and communicative, which is crucial when dealing with plumbing problems. Their work surpassed expectations - I've had both minor and major tasks done by them, and the quality was consistently excellent.

Andrei did an excellent job fixing my toilet, addressing a leak issue that was causing problems downstairs. Not only did he repair the toilet itself, but also offered expert guidance on how to fix and clean up the damage to the lower level. He was knowledgeable, patient, and took the time to explain everything clearly, helping me understand the costs involved so I could make informed decisions. His work has earned him a spot as our condo association's official plumber.

Andrew did a great job replacing our hot water tank. He was professional, knowledgeable, and provided excellent customer service. After comparing prices with others, Andrew's quote was the most competitive - we couldn't go wrong with him. We'll definitely be using him again for any future plumbing work.

Exquisite Plumbing delivered outstanding service - prompt, courteous, and efficient. The technician was knowledgeable and transparent about the repairs, and the costs were reasonable. I'm thoroughly satisfied with the experience and will undoubtedly choose them for future plumbing needs.

Exquisite Plumbing truly delivers on its promise. Our experience was outstanding, thanks to Andrew, who was an absolute pleasure to have on site. He was courteous, competent, and explained every step of the process in detail. The work itself was exceptional, done with attention to quality and a keen eye for detail. What impressed us most was the value for money - reasonable prices without compromising on expertise or service. With prompt care and respect for our property, Andrew left an excellent impression.

My experience with this company was a mixed bag. On one hand, Andrew seems like a genuinely nice guy, which is a plus. However, the rest of my interactions were underwhelming.

I had high hopes for the job, as it seemed straightforward enough - replacing a sink. But things quickly took a turn for the worse. Multiple times, the scheduled appointment was rescheduled without notice, and I only found out because I sent a text asking when he'd be arriving.

When the installation finally got underway, Andrew insisted that the old sink couldn't be removed due to its size and weight. He had an employee spend hours grinding it down into smaller pieces, leaving my kitchen covered in iron dust. What's more, Andrew didn't warn me about the potential for damage or take steps to protect my counters and cabinets.

The aftermath has been a nightmare. Weeks later, I'm still scrubbing away at the fine iron dust that has left my cabinets with rust spots on my floors and walls. The countertop is also marred with chips, requiring expensive repairs. Andrew seemed unconcerned when he told me it was "bound to happen" - if only I'd known, I would have taken precautions like taping off my stone counters.

The job dragged on for three days, and every time Andrew said he'd arrive, he'd show up at least 3 hours late with no communication. It's clear that the scope of work was underestimated, but instead of backing out or warning me about the risks, Andrew pressed on.

Now, weeks later, I'm still dealing with the fallout. The entire experience has left a sour taste in my mouth, and I can only hope that the company takes steps to address these issues before more customers get hurt.