All reviews for All-Star Heating & Air Conditioning Inc.

All Star and specifically Greg has been out on 2 occasions over the last 2 years. First was due to a bad capacitor in the AC unit. He identified it quickly, used his knowledge and contacts to find the right replacement, got it installed and topped off the coolant in the AC unit. The thing worked perfectly until this summer. Went to turn it on and no AC. I at first was bummed thinking the capacitor went again. Called up Greg and he came out next day. He help diagnose that this time it was a bad sending unit with my Ecobee thermostat. He helped me with Ecobee support and With their team work, they got me temporarily setup so that my AC would work until i got a replacement sent from Ecobee. Pricing was very fair and reasonable both times.

I would highly recommend All Star for any HVAC work.

I called All-Star because my heater went kaput; Greg was at my place in 10 minutes, and had the problem fixed within 20 minutes! I couldn't have asked for more professional, efficient and friendly service. All-Star will be my go-to company for all my heating and air conditioning service needs.

My furnace and A/C wouldn't work. He came out same day. I have a very old furnace and parts are getting hard to come by. He ran back to the shop to see if he happened to have the part. Just my luck he happened to have 1! He came back shortly after and had everything up and running! Really nice guy to deal with. All-Star heating and air is my go to place!!

My air conditioner was diagnosis junk and All-Star HAC came out and explained all my options and delivered in a huge way.

The process sounds cut and dry but it was much more dynamic than that. Jason explained my options regarding unit size, current infrastructure limitations and load calculations. Jason sold me before he even spoke simply because he had a tape measure and an inquisitive look on his face as he analyzed my home.

He was the ONLY contractor who did a load calculation on my home by measuring window surface area, asking our liked thermostat position, acquiring square footage of our home, asking about insulation type and quantity etc.

After completing this process, he offered several options for unit size to achieve our desired cooling, budget and install time. The unit was installed the next day without a single hiccup. He is one hell of a cool cat, that is for sure. Call him and forgive the bad pun.

My furnace was malfunctioning and would drop to 66 degrees over night. When I called them I got great customer service. Someone who really stood out was Matt. He was very professional and explained what he was doing and what was going on. I appreciate the quality service I received and would definitely recommend Matt!

We just moved to Dekalb and had our old furnace go out. We cleaned and relit the pilot but the burner still wasn't firing. All-Star came out quickly on a freezing Sunday - turned out to be a simple fix and they didn't even charge us. The owner, Greg, gave us lots of helpful information about our system. We will definitely be calling All-Star again for any and all HVAC needs.

When my furnace had no power I called All-Star. Greg came out and I needed new batteries in the thermostat...I won't forget to check that next time! I wasn't even charged anything. I will call All-Star next time I need service and I've already recommended All-Star to another person. Thanks Greg ☺

Greg came out and looked at my furnace. He came upstairs and looked at my thermostat. We were having a problem with the blower not turning off. He diagnosed the problem as a switch flipped in the wrong place and a bad jumper and fixed both problems. He knows what to do with air conditioners and furnaces and he always answers the phone. Nice work Greg and thank you.

Called over the weekend and was greeted and given an available time within a few hours. He drove all the way to Malta and arrived early. He gave us a run down of what might be the problem and his possible solutions. Turned out to be the circuit board and he was able to show us the problem and replace it very quickly. He was very nice and knowledgeable. Service and parts were affordable and I would recommend him and also use him for any future services or installations. Thanks Greg!

A+++, 10, and even two thumbs up are all descriptive of my experience with All Star Heating and Air. With temperatures below 00 waking up to a chilly home is bad enough, but to find your furnace will not stay lit after a few tries certifies your day has gone from bad to worst. I called All Stars Heating and Air and a technician was at my home within the hour. The technician was very knowledgeable and educational providing me with simple tips to ensure the furnace continues to function properly. While talking I find out, I did not just have a technician but in fact the President of the Company (which explained the vast knowledge base).

Kudos Mr. Freeman leading by example has been overlooked in many fields these days but I am glad it’s not a lost art in your organization.

These guys are my #1 call. Today, I had an issue with my A/C unit. The unit did not start. It seemed like power was not making a connection to my Air Conditioner outside. I thought the issue might have been the starter capacitor. So I called All-Star. Upon arrival ((within 15 minutes of my call...FAST!)), All-Star tested the capacitor on the A/C unit and found it was correctly working. The problem had to do with an internal reset of my fancy schmansy thermostat. Problem solved! A lessor HVAC company could have charged me an arm and a leg and swapped out a perfectly good capacitor. All Star is honest and did not charge me thing! I have used All-star in the past for furnace related issues, and they are always prompt, fast, and charge a reasonable rate. It's great to know in this time of putting profit before integrity, there are honest local companies like All-Star. Rest assured, when it comes time for a new Furnace or A/C in the future, All-Star will be at the top of my call list!

I had no heat in my house. The owner Greg offered to come out to my house that day, but I couldn’t make it. He came out the next day. After he tried multiple things I started getting nervous as I thought the bill was just growing larger. Turns out that wasn’t the case. He found a mouse nest or something in my furnace exhaust vent. He vacuumed it out and was gone in less than an hour. The best part is that it was less than $100! I will recommend him to anyone who asks.

Outstanding company to deal with. Jason and his team are true professionals. I just had a new AC/Furnace installed. They had a great price, they were on time, clean and courteous. I also appreciate the text messages with pictures of the techs coming out and emails with all the quote info. (Photos & Pricing)

After receiving a quote from another local company for over $1000 for a supposed complicated repair to my AC unit air handler, I called All Star Heating and Air Conditioning. Greg came out and resolved the issue, quickly and simply, the next day within a one hour service call for only $80. The other contractor was going to make a simple fix into an overblown project that was unnecessary to safely and accurately repair my system. Very knowledgable and professional. Would recommend to everyone in the Sycamore/Dekalb area! Will use for all future service calls and checkups.

We have used Greg for our home and rentals for years... I can't recommend him highly enough! Always professional, always a prompt response. Can count on him for an honest assessment, recommendation and reasonable cost. He is also very considerate of the elderly and their situations, Mom was very pleased as well. Great service, great guy. Thanks Greg.

I called in looking for a part and Greg gave me some advice over the phone to help me trouble shoot my problem. Once I confirmed what the issue was Greg allowed me to buy the part from him after hours and didn't over charge me for the part. After I installed the part I accidentally shorted out the fuse and he gave me another one at no cost, now that is service.

The next day something was still a little off and Greg came by pointed out a couple small things and didn't charge me for the visit! I will definitely use All Star in the future for any HVAC needs.

Greg is very professional and imforitive when he explains what the potential problem could be and how to resolve it.

I have used All Star on 4 separate occasions and each time have been impressed. Every time they were out as soon as they could, typically within 15 to 30 min of calling (were in the area, between jobs). The first 3 issues were with my air conditioning unit (leaking coolant from a bad install from the previous owners) and the last one was with the heater (today). Greg, the owner, was out the majority of the time, and always showed me something I didn't think of doing, to help maintain the units. I have an older system and when it is time to replace, I won't hesitate to call him. BTW, each time, they have left me with a working unit and recommendations on replacing the AC unit (for very apparent reasons...coolant is expensive, and the soldering job done by some other repair company ruined the chance of fixing it for good.) Thanks All-Star.

Having used All Star for servicing our furnace and air unit, our air unit finally gave up after 27 years 😁
We asked All Star to fit a new air unit etc.
The fitters where the most wonderful young men, professional, and knew exactly what they were doing at all times.
It was a very hot day 90+, but they didn't falter they pushed on and got the job done.
I would recommend All Star over and above any other other company.
They are the best.

We came home to a quickly warming house and unresponsive central air one evening during those high heat/humidity periods this year. This making for unhappy wife and kids.
I called All Star that evening and Greg made an early morning visit. They have been extremely busy this year due to the weather conditions. He was able to troubleshoot the issues and get the AC running again. He also checked out the rest of the AC system and corrected the refrigerant that was overcharged during installation. I was super pleased with the pricing for such a short notice appointment.
Additionally he was very open to explaining as he went along and being patient with my curiosity. That right there gains the 5th star and my confidence to call on them again. In fact I need to call them and schedule my furnace tune-up soon.......

Greg from All Star has helped me out several times. First time was a power issue with my Nest thermostat, he stayed for over an hour working through it with Nest to solve the issue. More recently he helped fix the power to my furnace. He's incredibly helpful and patient, and takes the time to also teach you if you are willing to learn. Would recommend All Star to anyone.

Matt, Jason, and Justin and all the staff involved were outstanding. Matt came same day I called, a Friday, with an issue and did a temporary fix. Emails with photos and information on who was coming to my home were great. Justin came Monday for a full estimate and to make sure all was working as Matt had left it and by Friday Justin and crew had our new systems installed and up and running. Great customer service, no hidden costs, quality company. Highly recommend.