All reviews for Hero Heating & Air Conditioning

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    5

    Dave helped us in an emergency, after hours, got us back up and cooling in under 2 hours. Highly recommend Dave. Also arrived on site very fast.

    5

    Great customer service. They installed our mini-split system a few years ago. I had some questions about our system during a very cold snap. A technician was sent out promptly and made sure everything was running properly. Everything was fine and he was very patient with my questions and concerns.

    5

    Greg was the technician from HERO. He was very thorough in performing our annual Fall furnace maintenance. He showed me all of the elements of the furnace he checked and showed me the photos he took. He was very good and great to work with.

    5

    Very professional always. Great local business.

    5

    The technician arrived as scheduled. He was polite and efficient. Answered all my questions, even helped me find a source for electronic air filters. I was grateful for his help. Asked again if I had anymore questions before he left. Very happy with HERO!!

    5

    Ricardo was so helpful and answered all the questions I had. Always great service with Hero!

    5

    HERO did a great job helping upgrade our HVAC system that was way outdated. The follow-up maintenance programs are a huge help. From checking out the furnace, to cleaning the AC, to clearing out dryer ducts they take care of it all. They gently "nag" to make sure I set up appointments on time. All of the people they send are great.

    5

    AC stopped blowing cold air on July 3rd. After the holiday I reached out to HERO and they were out within an hour. Friendly and knowledgeable. Fixed it with 10-15 minutes. All was cool after.

    5

    Greg was our technician! He was great, very professional and friendly. Hero was able to get someone out to us quickly!

    5

    We have been clients of HERO for many years. We just replaced our furnace and central air. Dylan and Robert were absolutely amazing. They were right on time and them boys never stopped working till the job was complete. We were very impressed with their work and knowledge. Would recommend HERO for anybody who wants quality and efficient products and service. Doug and June McCaslin

    5

    We have used H.E.R.O. since we moved into our house 8 years ago ... they've always done a fantastic job helping keep our aging furnace & AC running well. Alas, it was time to replace the unit and the entire crew at H.E.R.O. have been fantastic to work with. Glenn & Cassie helped answer all my questions, we got a great price on a unit that will serve our needs for years to come, and the crews that came to install and service are always top-notch. Great communication. Through in their work. Taking the time to care for and protect floors, property, etc. I can't more highly recommend H.E.R.O. for all your HVAC & duct cleaning needs!

    5

    HERO has responded same day when we have had an issue. That means so much as it is usually a time when we need heat! Greg is a great technician and we appreciate his knowledge and efficiency.

    5

    Our technician Greg was extremely helpful and identify the problem very quickly. He also did a really good job, walking us through and explain the problem and how it’s caused and Also pointed out things to look for in the future. All in all, a great experience.

    5

    Furnace broke!Below zero temps! No problems. Replaced the next day! Great job!

    5

    Quality install. Tech was on time and proffesional. Supervisor checked work and helped out. Very satisfied

    5

    They are the best , I would recommend them to everybody. They helped me out greatly the technician Greg was outstanding worked at saving me money. I will go next year for a new air conditioning system . Thank you so much .

    5

    Just completed our annual furnace check. Robert did an efficient, thorough, and quality review of my Armstrong furnace. He was personable and professional. Robert provided me ample opportunity for questions and insured the furnace was operating before his departure.

    5

    Greg came out today to look at both of our air-conditioning systems. We had a free check up and tuneup as we bought two furnaces plus a garage furnace this past early spring. They did everything they needed and though our air conditioners are old. They said they’re in great shape. Thank you for helping us out.

    5

    Had my air conditioning unit looked at today. It was part of a maintenance program and the guys that came out Octavio and Ricky were awesome, did a great job, polite, and knew what they were doing.Thanks for your service guys!

    5

    I received a text that Greg the technician was on the way. Greg arrived on time and he was very courteous and professional. Greg did a very thorough tuneup of my AC unit and he even vacuumed inside and outside of my unit.
    I couldn’t be happier with the service I received from Hero Heating.

    5

    The maintenance person was explained everything to me and was very polite and friendly. It didn't take him very long to do the maintenance work on my furnace.