All reviews for Olive Grove Landscaping Inc
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Best quality
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Best landscapers in Chicago
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Excellent service, and if u need a professional people to have your landscaping done, I am telling you this is the one.
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OliveGrove is probably the worst company I had ever done business with and they are extremely difficult to work with.
The story begins with a design to re-landscape the backyard and install a drainage system. The plan was good and I was put on their “schedule”. After weeks of delays they showed up and I was immediately hit for a $250 charge for extra branches in the back yard, please note this is on a $11k project.. WTH? The drainage system that installed didn’t work, they had many excuses why it wasn’t working including the drainage system couldn’t handle large storms. Finally, I had to show them that my hose garden hose would over-whelm the system in 10 minutes and start to flood the backyard. They finally acknowledged the design and installation flaws and proceeded to dig-up my backyard for the third time to fix the issues.
The other issues with them is they would never show up when scheduled, typical construction company as they over-book and under-deliver. My project took almost 4 months to complete after when I first contracted them.
The only good thing that came out of this project was talking to neighbor who I found out had put a deposit down on a similar project with them. They could never get them to show up, they finally canceled the project after I explained my experience with them. They didn’t even get their full deposit back due to “administrative fees”. I highly recommend you go elsewhere for for landscape or drainage needs..
Distaster.. -
Overall, I would not recommend Olive Grove for your landscaping needs. Extremely disorganized, rude and overall quality of work was very poor. They never showed up when scheduled, would constantly blame the weather (even when we had 10 days of sunshine) and would not call to provide updates.
They do not listen or recognize not everyone likes the same style landscaping. In addition, be cautious as they do not stand behind their product.
The office is also disorganized. They sent me several inaccurate invoices in which I was being charged for plants I did not purchase. You are also supposed to receive your design deposit put towards the cost of the job if you go with their service. I had to ask for the credit. Definitely read your bills closely.