All reviews for JC Heating & Cooling, Inc

Write a review
    5

    As new homeowners, my wife and I felt overwhelmed with boiler and SpacePak maintenance responsibilities. We reached out to JC for help during one of the coldest weekends, and Michelle scheduled a visit promptly. She was pleasant and accommodating within our schedule. Our technician Michael arrived on time and presented himself as professional and patient, answering all my questions about the system's operation. He quickly identified the issue, provided a quote, and resolved the problem in a couple of days. The system functioned smoothly for the rest of the season with no further issues.

    The maintenance program seemed like the logical choice after our positive experience. I signed up without hesitation. This week's AC maintenance call followed a similar pattern - Michelle confirmed the appointment, Michael arrived on time, and completed the work efficiently. Overall, it was a consistent experience that exceeded my expectations. The level of service and professionalism shown by JC has earned my appreciation and gratitude for their dedication to quality workmanship.

    5

    JC Heating is top-notch. Their team is friendly, knowledgeable, and dependable. They're diligent about keeping me on track for my scheduled maintenance, which I greatly appreciate.

    5

    Quick fix, problems resolved on the spot. Found our missing parts, did a good job - thanks for taking care of it promptly.

    5

    I was impressed with their efficiency and professionalism. They arrived promptly, explained everything clearly, and offered good value for the price. I now consider them my top choice.

    5

    The service was prompt and professional, with a courteous technician providing clear explanations. I'll choose this company for future needs.

    5

    Jerry was great - very knowledgeable about my system, explained things clearly and offered viable solutions. He used high-end gear to detect a potential issue and even provided an accurate quote right away. His honesty shines through in everything he does, making him stand out from the rest.

    5

    Prompt and professional service provided with clear communication about scheduling and a knowledgeable technician who worked efficiently.

    5

    We recently had a brand new AC unit installed and couldn't be more satisfied with the service. From start to finish, our technician was upfront about what we needed and provided an accurate estimate. They kept us informed every step of the way, which was greatly appreciated. Due to the 4th of July week, the project took longer than expected, but they kept us updated on progress and any delays. Their professionalism and commitment to customer satisfaction were impressive. The team showed great dedication and made sure we felt valued throughout the process. We're extremely pleased with our experience.

    5

    We're extremely satisfied with our experience, from the initial call to a woman who answered personally every time. Her responses were always timely and informative. The pricing was fair, and we received prompt installation on the very next day. The technicians did an excellent job, leaving everything spotless before departing. What impressed us most was the owner's follow-up visit the following morning to ensure our satisfaction with the completed work. This level of attention to detail is rare and truly exceptional. We'd highly recommend JC's to anyone looking for reliable service and won't hesitate to share our positive experience with others.

    5

    For a 300ft heated driveway at our trucking facility, Jerry and his crew from JC Heating & Cooling did a great job installing radiant heat. They worked with us through multiple redesigns and tight timelines without any issues. What really stood out was their willingness to ensure the system worked as planned after installation - not just during setup, but also in the long run. If you need a company that puts customer satisfaction first, JC Heating & Cooling seems like your best bet.

    5

    I reached out in the morning and was visited shortly after. The staff were courteous and well-organized, with clear lines of communication between them. It was an excellent customer service experience.

    5

    The technician from this company has always been pleasant to deal with. During their yearly inspection, they confirmed the condition of the heating system installed years ago and found it to be in good shape. Just before my vacation, my old hot water heater gave out - but they were able to replace it with a new one within 24 hours. I've had nothing but great service from them all year.

    5

    We had an excellent experience with this heating and cooling service provider. In 2022, our heat suddenly stopped working at our clinic during a cold winter day. We were not satisfied with our previous company at the time and were relieved to find this one through Google. A technician arrived promptly that same day and was able to source the necessary part, getting everything up and running without disrupting our schedule.

    We've been using their services annually since then to maintain our 20-year-old rooftop unit, replacing various parts as needed to avoid a similar emergency. Recently, we decided it was time for a new unit and were impressed with how smoothly the process went from initial quote to installation. The office staff, particularly Michelle, was responsive and efficient in answering questions post-installation.

    The crew arrived on schedule and did an outstanding job. We've been thoroughly satisfied with their service and would highly recommend them to others.

    5

    Jaroslaw quickly diagnosed the problem, explained it clearly, and fixed it fast. He showed excellent attention to detail and a professional attitude. The price was fair for the job and he completed it on the same day, saving us from potential heat issues with one of our AC units.

    5

    I had a positive experience with this company, thanks to Tony and Derrick's friendly demeanor. Their professionalism and cleanliness were impressive, especially considering the complexity of replacing my outdated space pack system. The owner even checked in at the end of the day, showing genuine interest in their customers' satisfaction - a great touch!

    5

    Our AC unit gave out last weekend when it was scorching hot, but JC showed up promptly Monday morning with a new one installed in no time. The crew was incredibly efficient and professional, working tirelessly in the heat to get the job done. We're extremely thankful for their quick response and excellent service.

    5

    The technicians from JC showed good customer care by reminding us to schedule a visit. They're responsive with texting and calling updates. Our tech was friendly and had a lot of knowledge.

    5

    I recently had my old boiler replaced by Jerry from JC Heating and Cooling, a company that exceeded my expectations in every way. The initial consultation was thorough, with Jerry presenting a detailed breakdown of the different options available, including traditional versus high-efficiency units, their pros and cons. This level of transparency was refreshing and put me at ease.

    In contrast, other contractors I spoke to were much less forthcoming, providing only vague estimates or limited information about their products. After reviewing multiple quotes, Jerry's price point came in very competitively. We ultimately settled on a high-efficiency wall-mounted unit that not only improved the overall efficiency of my home but also freed up valuable space in my small basement.

    The installation process was impressive, with the team demonstrating a clear attention to detail and a commitment to minimizing disruption. The final result was a tidy job, with clean piping and no mess left behind. Jerry also took the time to explain some of the more advanced features of modern boilers, including Wi-Fi monitoring and outdoor temperature control, ensuring that it would work seamlessly with my existing thermostat.

    I'm extremely satisfied with the service I received from JC Heating and Cooling and will undoubtedly be using them for any future HVAC needs or maintenance. Their remote monitoring capabilities offer added peace of mind, knowing they can quickly identify and address any issues in my system.

    5

    The team from JC Heating and AC Repair did a great job. They showed up on time, were respectful, and got the job done efficiently. Installing a mini-split AC system in my office was smooth thanks to their help with permits as well. Highly recommended.

    5

    The technician showed up promptly and was courteous. He identified the problem, ordered necessary parts, and returned on schedule to complete the fan motor replacement within the warranty period. The labor cost seemed high for an hour of work, but given the sweltering heat, it wasn't feasible to shop around. Despite this, the service was top-notch and I'd definitely suggest them to others.

    5

    I'm extremely satisfied with JC Heating and Cooling. They've done a fantastic job maintaining my AC and furnace, ensuring seamless operation. Their customer service is top-notch.