All reviews for Pinnacle HVAC, LLC

Write a review
    5

    Pinnacle HVAC stands out from the rest, with knowledgeable staff, dependability, and trustworthiness. Bea B appreciates their excellent service.

    5

    Sal is exceptional - you won't go wrong with him. He genuinely knows his stuff, explaining costs and requirements clearly. Thanks for the honest service, Sal.

    5

    I've worked with several contractors over the years and I'm confident in recommending Pinnacle HVAC. The owner, Sal, is highly knowledgeable and professional, and his prices are very reasonable.

    5

    Sal did a fantastic job - he gave me a good price and got the new installation done quickly, without any issues. Overall, I'm really happy with the service. Thanks again for your professionalism.

    5

    Sal was exceptional - a must-hire for any job. Despite being booked solid, he fit us in quickly and remained super communicative throughout. Will definitely call him again soon.

    5

    I've relied on this business for my annual HVAC maintenance since moving here a decade ago. The technicians are consistently reliable, straightforward, and honest. Their service is trustworthy, which is why I intend to continue using them in the future.

    5

    Don't bother with the big companies that promise more than they deliver. Sal at [Company] is upfront and fair, delivering top-notch HVAC service - straightforward and reliable. 5/5!

    5

    Great service from Sal and Dan - they did a fantastic job installing our new Lennox system. We're really enjoying the advanced features, especially the smartphone app that controls everything seamlessly. Thanks for making the recommendation!

    5

    Sal arrived right away after our furnace gave out, fixed it promptly, and got us up and running again. We're now warm and cozy with no issues - perfect timing before winter hits. Appreciative of his expertise and reliable service over the years; thanks for a job well done, Sal.

    5

    Great experience! Sal from Pinnacle HVAC showed exceptional concern and arrived promptly. He clearly explained the work and got the heat up and running quickly. Highly recommend working with this technician, he's top-notch.

    5

    I'd suggest Pinnacle for any HVAC work - their technicians are meticulous and take the time to break down what's being done. The team also checked in to make sure everything met our expectations, which is a rare level of customer care.

    5

    Exceptional customer service from start to finish! They quickly scheduled an appointment and arrived promptly on one of the coldest days of the year. The technician identified a minor issue that wasn't a major concern. A reasonable service fee was applied. A follow-up call the next day ensured everything was satisfactory, with clear explanations provided. Top-notch customer relations - couldn't be more pleased. Will definitely use them again if needed and highly recommend their services.

    5

    I discovered Sal about a decade ago after a disappointing experience with a well-known competitor that left me feeling taken advantage of at a hefty $600 bill for basic repairs. Since then, he's been my go-to person for all my heating and cooling needs. I appreciate how he takes the time to explain his work in detail, even if it means I don't fully understand what he's doing - but that's okay, because I trust him to get it right.

    His recent installation of a new high-efficiency Lennox system in my townhouse exceeded my expectations. Given my past experiences with Sal and his company, I was prepared for the worst, expecting a higher bill than initially quoted. But Sal proved me wrong again, delivering an honest price without any surprises. What impresses me most is how responsive he is - I've never had to wait long for him to get back to me.

    Sal's commitment to integrity and customer satisfaction shines through in everything he does. His prices are fair, and the new system is working beautifully. I feel like I've found a true professional who truly cares about his customers. If you're looking for someone trustworthy and reliable for your HVAC needs, look no further - Sal is the man.

    5

    Sal is top-notch, a true expert in his field. His clear explanations put my mind at ease, and I appreciated the range of options he presented, tailored to different budgets. On-time and efficient, the job was completed exactly as promised. Sal's prompt responses and easy communication made the process seamless. He genuinely cares about delivering exceptional service – I highly recommend him to anyone in need of reliable assistance.

    5

    Pinnacle did an amazing job installing their heating, air, and humidifier units. The installers were super professional and accommodating. The new units are ridiculously quiet and maintain a perfect temperature throughout the house. We couldn't be happier with the results. Pinnacle exceeded our expectations - hands down. Highly recommend them to anyone looking for reliable service.

    5

    Sal & co. fitted a new carrier furnace and air unit in my place. After some minor adjustments, it works perfectly now. Sal was really helpful with our queries. The customer service was top-notch - can't complain at all. Definitely recommend this company.

    5

    What a refreshing experience working with Sal! We were expecting to replace the air conditioner and he delivered. It turned out we only needed a $200 part - talk about value. Not only did he install the new part, but he also gave it a thorough cleaning on the outside. He took the time to explain how the unit works and why it was malfunctioning. On top of that, he even fixed a nearby landscape light just because! It's clear Sal takes pride in his work. We've found a great service provider with Pinnacle - you won't be disappointed.

    5

    Pinnacle has sent two technicians now. Sal fixed both my AC and heating. It's clear he's knowledgeable about his trade - even explains technical details to you. He's a pro, straightforward, and accommodating with your schedule. I'll never go anywhere else for this work again.

    5

    I had an exceptional experience with this company. The staff were professional, well-informed, approachable, truthful, and dependable. It's clear why clients stick with them - their commitment to customer satisfaction is genuine. I'll continue to rely on them for my needs and enthusiastically endorse their services to anyone who asks.

    5

    We needed urgent help with our home AC last summer when it suddenly stopped working. Highly recommended by friends, Pinnacle's team showed up promptly the next day. Sal took the time to explain the system's design and what was going on, which impressed me. His professionalism and expertise were evident throughout the service, and I'm grateful for their assistance.

    5

    This company delivered on its promises, showing professionalism and timeliness from the start. A follow-up call was made if plans needed to change, demonstrating their commitment to customer satisfaction. The installation process was smooth, with the technician being present throughout and answering all my questions. I appreciated his transparent approach, outlining the pros and cons of the job before making a recommendation - one that proved spot on for me.

    Their service has remained top-notch, and I'm grateful for the personal touch Sal brings to his work. His loyalty to customers is evident, and I feel confident in knowing he'll be there if anything goes wrong. Despite being a 2018 product, it continues to perform flawlessly. If you're looking for a reliable company that values customer relationships, Pinnacle is worth considering.