All reviews for Rapid tree service

Good job!

Great service, great team, very professional! Would definitely recommend to others.

Okay

Called and was told to send pictures for estimate and they never returned my texts and calls. Not a reliable place of business.

I hired this service to remove a tree, grind the stump and removal all debris and cleanup. I was told that all the above would be done. The day the tree was removed I was told they would come back to grind the stump after the snow melted. I was asked to pay the full amount the day the tree was removed and was promised the work would be completed. It took over two months before the grinding of stump. I had to remind them on several occasions the work wasn’t completed. Finally, they came to grind the stump, however, they left the huge pile of debris in the front yard. I contacted them by text message several times without a response. I called and left messages without any response.
In frustration I sent text stating I would take them to court. Then I received message that I was not promised to remove the debris from the stump. I was lied to in order to get the job! I’m 73 years old woman, and would have never hired a service that wouldn’t remove all the debris.
It’s very disappointing that I was lied to! NEVER TRUST ANYONE AND ONLY PAY WHEN JOB IS COMPLETE. ALSO, don’t agree on a job by word-of-mouth or handshake; make sure you get a signed agreement on paper. Dishonesty is a despicable trait!