All reviews for Chicago Sewer Experts

I had the good fortune to have Roman come to home to replace my ejector pump, he was very courteous and knowledgeable, he took the time to explain the type of pump needed and how it works, and he made sure that everything was cleaned up and thrown out. After 3 days of dealing with unscrupulous companies, it was a delight to work with Chicago Sewer Experts,I highly recommend them.

Listen! When it’s freezing and water is suddenly rushing from your wall and ceiling at 10pm, you want calmness, compassion and competence. We got all 3 immediately from CSE! Diane who answered the call was caring and kind and sent Joseph and Will to the rescue. They were expert and diagnosing and then explaining exactly what they would do. From call to completion was a little under 2 hours. They have new repeat customers. Can’t recommend them enough.

I'm writing this review in appreciation of Chicago Sewer Experts in general and technician Chris K in particular.
I met him in the lot of Home Depot and he detailed the companies services and prices as he saw me with a rodder. After my failed attempt at clearing the obstruction in my basement, I called Chicago Sewer Experts. Chris came and was very descriptive in what he was doing not talking down to me. I really appreciated his customer service and personable demeanor. He explained what was going on and the next steps in simple terms. I really appreciated him especially in the horrible weather conditions he came out in. Thank you so much.

Noticed our hot water wasn’t working and we figured the pipe had froze. We just moved into the house a month ago. We googled 24 hour plumbing company since we didn’t want to risk a pipe bursting. It was about 8:30pm. They answered and had someone come out within 10 mins. Robert came out and was amazing! He was professional, communicative, and was able to figure out what the problem was very quickly. Within the hour we had our hot water working again. We have a found a plumbing company that we can rely on and definitely will recommend. Thank you Robert!!!

Highly recommend this company and specifically Mike and John. They came out same day on a Sunday to replace a leaking hot water heater. It required 3 different trips over several hours, and they had to carry the heavy hot water heaters up and down 4 flights of stairs. They made sure to do it safely, quickly, and without any damage. It was a huge relief to get this fixed and would definitely recommend Mike and John.

We had a burst pipe leaking water all over our lower level room wall and carpet, called Chicago Sewer Experts and they called me back within 15 minutes to say they were on their way. Joseph & Pablo came in and assessed the problem, ran out to get a part, and had it repaired within an hour. I have dealt with many plumbers and these guys were the most professional I have ever seen. They were fast and efficient and left no mess. The price was reasonable and way less than a more popular plumbing company that we used in the past. Hopefully I won’t need to ever call a plumber again but if I have to, this will definitely be the place!

I called this company during an absolute emergency and they came out within an hour. They worked diligently to identify the problem and explain with clarity the resolutions needed. They made the corrections which passed the Village inspection. Very courteous and punctual with time commitments. I strongly recommend their service to anyone in need of their work. The work done was major and pricing was very fair and reasonable.

Tommy was great! Very professional and helpful. He was able to unfreeze my pipes and get the water running in under an hour in -2F weather. Pricing was very reasonable. Will definitely use this company again in the future!

Both our sump pumps broke, and Chicago Sewer Experts came out to look at them. They arrived 30 minutes after we called them. They did a thorough diagnosis (ran an extension cord out to their truck to make sure it wasn’t an electrical issue), and replaced our 2 sump pumps within a couple of hours that same day. They also cleaned out our sump pump line and helped clean up some remaining water from our basement flood, without us requesting they do so. Price was very reasonable.

Service was exceptional!

Today my 2nd floor bathroom was leaking water down to the 1st floor. I contacted Chicago sewer repair who sent out Jose valladolid and josue mendez these gentlemen diagnosed the problem within 10 minutes of being there and then they went to work. They explained what the problem was and what the cost would be. The job was completed within 1.5, no headaches, no hassle, no price gouging -

I highly recommend them!

I’m very happy I went with Chicago sewer experts for my plumbing job. I am pleased with Jose Valladolid & Josue Valladolid’s quality of work and the time it took to get it done. Very friendly and very respectful of my home. Thank you Chicago sewer experts, & Jose & Josue!

Highly recommended. We had an emergency due to an ejector pump failure and flooding. They were here within an hour and took care of the repair quickly and efficiently. They were fully transparent about the problem and cost. Chris was great, knowledgeable, and easy to work with. Definitely recommend them for emergencies as well as regular maintenance.

Robert was a very professional tech and the company operated with a sense of urgency! Would do business again!

Robert and Nick to arrived at my home to assess my toilet issue. They were really nice and even though the issue seemed to have resolved itself before their arrival, they stayed to try to figure out the root cause of my issue. Thanks Rob and Nick!

Frank was amazing, He showed up on time and got straight to work, he did not stop working until he got to the root of the problem. He walked me through every step of the way and made sure I understood everything that was going on. I would definitely recommend this company.

Fantastic service. I came home to a burst pipe and didn't know where to begin. I looked up emergency plumbing and I came across Chicago Sewer Experts. Within 30 minutes, their call center notified me someone was en route and they called again to let me know he arrived. Tommy did a through inspection of what happened and explained exactly what he had to do in order to identify the issue and fix it. The entire process he kept explaining what was going on and even gave me a few tips along the way to prevent future issues. He ran out to get some supplies and when he returned, he got me fixed up in about 15 minutes. He clearly knew exactly what he was doing and how to fix my issue. Additionally, he was so kind and helpful, when I was a bit of a wreck about it all. I really appreciated Tommy's extensive knowledge and his client services. I would recommend Chicago Sewer Experts to anyone, really wonderful company and team.

Robert was an absolute pleasure to have done business with. He came to assess a shower faucet issue at 8pm on a Sunday evening in -35 F⁰. Even though he couldn't make any repairs that evening, he promised to be back the next morning and get it fixed. He was punctual, professional and knowledgeable. He answered all my questions with confidence and adjusted well when more problems arose. I would, without a doubt, hire these guys again if I have the need.

Answer my call, and came out immediately. Robert provided excellent service. Very competitive pricing. I had roots in my sewer line that was causing a back up on Sunday. Two hours worth of service and I’m good to go.

These guys were fast and knowledgeable. Jesus showed up and within an hour had my drain working. I've used their services multiple times and I have never had a bad experience. Keep up the great work.

Chris was Excellent. Arrived as they said, within 90 minutes On A Sunday. He was polite & respected our home. We had No Hot water & Chris got the pilot light lit after our many attempts !!! My husband is a nurse who after a 12 hour shift Needed a hot shower. You may not know it Chris, you've helped a Community.
With over 700 homes in our gated community, we will be Spreading the news.
Great service And pricing goes a Long way.
On the Coldest day yet!
Very Appreciated Chris.

Me and my family became first time homeowners just a month ago and last week we discovered an issue with our sewer pipe. Chicago Sewer Experts were the first people we called and they did not disappoint. Excellent quality service from the whole team and Frank. We are thankful they fixed our problem and highly recommend to everyone.