All reviews for Moreno Heating & Cooling Inc

Thank you to Mr. Victor Moreno for quickly answering my call, he arrived promptly and helped me with the air conditioning which wouldn't turn on. He found the issue and fixed it in one day's time. I appreciate his service and highly recommend him to others.

The technicians arrived promptly, were very professional, correctly identified the issue, and resolved it on their first visit.

"Great service from a reliable team. Prompt response, transparent pricing, and excellent workmanship. Highly recommended."

Responded very quickly, resolving a complex issue that had stumped three others. Systematic problem-solving, including wiring and circuit board work, got it done. Excellent phone and SMS communication was a big plus. The technicians were knowledgeable, capable, and professional. Their rates are fair considering the quality of service they offer. We're extremely satisfied with their work and wholeheartedly recommend them - they truly know what they do!

Quick service, the technician arrived exactly as planned. They offered good rates too, these professionals really exceeded expectations.

Moreno went above and beyond to fix our broken air unit, driving all the way to Elgin for a specific part. We're extremely satisfied with his service and would highly recommend him to anyone in need of reliable HVAC help.

I recently hired Moreno Heating and Cooling, speaking with owner Victor, who responded promptly after my call. He arrived within four hours, diagnosed the issue - a significant leak in my condenser - and had a new unit installed the following day. Victor was extremely attentive and provided reasonable pricing. I'm satisfied with the service and would definitely recommend it to others.

The service from Victor was impressive. He showed up quickly on short notice, got the job done efficiently, and stuck to his timeline. His professionalism is notable. I'll definitely be calling him again when I need help with my next task.

Victor is extremely knowledgeable and honest - a rare combination. His pricing is reasonable, and he offers sound advice with a no-nonsense approach. He's a credit to the industry.

I've relied on Victor's team for years, consistently impressed by their pricing, expertise, and promptness. They've helped me personally, as well as several clients, with a range of systems - from residential furnaces to commercial rooftop units. As a comprehensive HVAC shop, they can tackle everything from basic maintenance to complex installations and ductwork work just as seamlessly.

My AC started making a racket after a power surge, so I called Victor who walked me through some troubleshooting steps on the phone before showing up within minutes. He's always been friendly and upfront - no surprises here. Highly recommend Moreno for any HVAC needs.

Victor responded promptly to our AC repair request. He was efficient, professional, and quickly identified the issue. The fix was done on time and with no hassle. A trustworthy technician who gets the job done - I'd definitely suggest Victor for any air conditioning needs.

We hired Moreno to install a mini split system in our whole house. Victor visited, assessed the job and gave us a reasonable quote. He and his crew worked efficiently and completed the project quickly. The result is excellent - we're extremely satisfied with their work. Thanks to Victor and his team.

My AC wasn't cooling properly, so I thought a Freon recharge would do the trick. I called ABC Home Services and they showed up with their fancy diagnostic equipment, but instead of fixing my problem, they told me I needed to shell out over $5,000 for replacement parts - including fans. To make matters worse, they never even opened up the unit to inspect it. A friend recommended Victor Moreno's service, who sent someone over on schedule and confirmed there was enough Freon. However, he didn't waste time inspecting the inside of my AC, instead simply finding it dirty. Cleaning it with a garden hose fixed the issue for $180.

I was in a bind when the heat hit, with no AC in my place. A friend recommended Moreno Heating and Cooling, so I called them up. To my relief, someone actually answered the phone. Victor put me through to his crew, and within minutes, Ignacio showed up at my door. No false promises - he gave it straight: a new unit was needed, just like three other guys had told me. I spoke with Victor, and he offered a fair price. The next day, I had a shiny new unit that's working great. I'd definitely suggest Moreno for anyone in a similar situation.

I wholeheartedly endorse Mr. Víctor Moreno for his prompt response to my issue. He arrived swiftly, assessed my furnace and resolved the problem on the spot. His professionalism and efficiency were impressive. I'm grateful for his service and would definitely refer him to others who need reliable assistance with their heating systems.

I had a great experience with Victor Moreno - my heater went out unexpectedly and he arrived promptly to diagnose and fix it on the same day. He was transparent about what needed fixing and explained everything clearly. His professionalism, honesty, and expertise are top-notch. The work was done efficiently and thoroughly, and I was confident everything was working properly before he left. For an HVAC issue, you can't ask for better service - highly recommend Victor for anyone needing reliable assistance.

I hired this company to investigate an issue with my heating system and was initially let down by their poor communication. The technician showed up late, and I had to call the office to find out why no one contacted me. They assured me it would take over an hour, which turned out to be a long wait.

When the tech finally arrived, they inspected the heater and suggested two possible fixes. However, instead of providing a detailed estimate for each option, they presented me with a quote for a brand new unit on the spot. I asked them to provide both estimates, but was told it would take one or two days at most.

What followed was an excruciating wait of four weeks, during which time I received no updates or communication from the company. To make matters worse, they charged me $144.21, but not on the day of service – instead, it was 28 days later. When I requested a refund, I was met with resistance and told that I would receive a credit towards my next service. This offer was unacceptable.

Given the outrageous price tag of over $800 for repairs and $5,000 to replace the entire system, I strongly advise others to steer clear of this company. Their 5-star ratings are likely fake, and reputable businesses wouldn't leave customers with such significant financial burdens without addressing the issue promptly.