All reviews for Master Mechanical Inc.

Our A/C and heater was just turned on by Master Mechanical. What a great way to kick off summer - having the AC fail on the hottest day of the year! They showed up early, bright-eyed Victor wasn't exactly thrilled with the news, but I guess it's better than nothing.

Tom arrived quickly, gave us multiple quote options, and we chose one before he finished speaking. We asked if they could fit in yesterday and they agreed. The crew started work at 7am this morning, and I'm now enjoying some air conditioning bliss by 2pm. Their fast response time and punctuality have been impressive.

We're looking forward to many years with our new Trane system. Thanks to Tom and the Master Mechanical team for getting us up and running in no time!

Excellent service from start to finish. They efficiently transitioned my existing systems while also implementing new ones. Ongoing support ensures everything runs smoothly without a hitch. Even with any issues, I have complete confidence in their expertise, knowing I'm in good hands. Their professionalism and attention to detail are unparalleled, making them the top choice for home services.

We're extremely satisfied with Master Mechanical's service. We called them at midnight on Christmas Eve when our heater gave out due to subzero temperatures. The technician arrived promptly, was respectful and efficient, and got the job done within an hour. Their quick response and professionalism saved us from a potentially disastrous holiday.

I've hired Master Mechanical for three years, relying on them for AC and furnace maintenance. I'm extremely satisfied with their work. Melissa consistently provides excellent customer service, helping me book appointments. Victor is a skilled technician who's not only knowledgeable but also pleasant to interact with. Overall, I highly recommend this business.

Master Mechanical is the best service provider I've worked with, hands down. They handle both A/C and furnace issues efficiently and fairly priced. The staff is honest and reliable. Victor Roque stands out - he's visited my home multiple times and consistently delivers top-notch work. His professionalism and expertise are impressive. If you're in need of home services, this company is unbeatable, and I highly recommend them to anyone seeking a trustworthy partner.

We purchased our current home in 2020, which included an outdated A/C unit that was 31 years old. Master Mechanical replaced the AC with a new one and tackled other needed upgrades. Since then, I've consistently used their services. They schedule bi-annual maintenance for the system and all employees are exceptionally professional, knowledgeable, courteous, and punctual. Their staff is always responsive to my inquiries. Great experience with great people - I'd highly endorse this company.

I've had two services with this company, the latest being after installing new AC last fall. Still extremely pleased. The technician arrived on time for my scheduled appointment. I'd still recommend them.

The entire process went smoothly from start to finish. When my old AC unit started malfunctioning, I called and a service professional showed up within an hour and half. He explained that there was a leak and provided an estimate. My unit was around 15-20 years old, which was recently purchased eight months ago.

I wasn't prepared for the unexpected expense, but I decided to explore new options after learning about the available solutions. Tom scheduled me for a meeting with sales the next day, and he presented two suitable choices for my home without applying any pressure. When I mentioned that I wanted to consider additional products like humidifiers and dust control measures for my allergies, his suggestions were spot on.

Tom also offered financial options, including cash purchase or zero-interest financing, which fit within my budget. The online application process was quick and easy, and approval arrived rapidly. I scheduled a new AC installation appointment in about five days.

The three service technicians arrived promptly at 8 am and completed the work by 12 pm. They were tidy, respectful of my belongings, and took care not to damage anything outside. During the installation, they explained what had been done and how it worked. Notably, this crew was a part of Master Mechanic, which is an in-house team rather than being contracted out.

I highly recommend this company for any services offered. While they may not be the cheapest option, you get quality work that's worth the investment in my opinion. Please note that I didn't receive any compensation for this review; I'm simply a very satisfied customer.

Tom and his team installed my new Trane furnace flawlessly, delivering exceptional service. I'm extremely satisfied with the results and wholeheartedly endorse their work to anyone seeking a reliable HVAC solution.

I recently had a fantastic experience with Master Mechanical. When I called about my broken water heater, they promptly returned my call and scheduled an appointment for Saturday. What impressed me most was that there was no additional charge for the visit - it was all included in their initial quote. Tom, the technician, went above and beyond to accommodate our schedule, rescheduling us for Monday as soon as he had the replacement part. He was friendly, courteous, and left my home spotless upon completion. The price was very fair, and I appreciated the responsive and timely service. I would highly recommend Master Mechanical to anyone in need of reliable plumbing services and won't hesitate to use them again.

Setting up the appointment was straightforward. Upfront pricing was appreciated - no hidden fees. The technician, Dominic, showed up promptly and delivered excellent work. He was meticulous and considerate of my home. Overall, it was a positive experience.

From start to finish, I was impressed by Master Mechanical's thoroughness, professionalism, and courtesy. They presented options at various price points without pushing unnecessary equipment that wouldn't pay off in the long run. The installation crew arrived on schedule, were friendly, and made a conscious effort to keep the house tidy. The final product was neat and well-installed. Throughout the process, I had my questions answered promptly and to my satisfaction. Even after completion, owner Tom checked in to ensure everything met my expectations. Since then, my home has never felt cozier – a testament to their work.

Master Mechanical installed our entire home's heating and cooling system with ease, making the process seamless. The units have performed flawlessly without any issues, which is impressive considering how often they've been accessed for minor adjustments. They also handled a recurring duct rattle issue with multiple visits to troubleshoot without adding extra charges or stress. Their professionalism and reliability have earned our trust, and we'd definitely consider them for future HVAC work.

I've been loyal to Master Mechanical for over 13 years, starting with Tom, the owner/operator I met back then. They handle all my HVAC needs: furnace, water heater, A/C. The service is always top-notch - prompt responses, on-time or early arrivals, and regular updates throughout the process. Victor, my go-to tech, consistently demonstrates expertise and politeness. He breaks down complex issues and offers both short-term fixes and long-term solutions. Their commitment to customer satisfaction is genuine. I appreciate their quality work, fair prices, and exceptional service - consistently excellent.

The technician, owned by Tom, arrived to replace my air blower. He identified a non-functioning capacitor after testing. I appreciate his upfront honesty and professionalism. He also took the time to explain how the digital thermostat works, demonstrating a level of expertise and customer care.

Our furnace conked out on the chilliest day of the year, spewing an error code. I reached out to Master Mechanical and a few hours later, a technician showed up. He was courteous and competent, fixing our unit in a flash. The service was top-notch, leaving me thoroughly satisfied – no hesitation in calling them again.

I've relied on them twice, once in fall when my heater failed and again this spring when my AC unit broke down. Both times they quickly diagnosed the problem and resolved it efficiently. Their pricing is also very competitive. What impressed me most was their exceptional communication - it's rare to find a company that responds promptly and keeps you informed throughout the process. They're truly top-notch, making them my go-to choice for home services.

Victor showed up on the same day and nailed the diagnosis - recommended replacing both the condenser and coil, which we ended up deciding on due to their condition. Tom squeezed in an assessment despite his busy schedule. Great service from start to finish. Would definitely recommend this company.

They fixed my AC problem quickly and efficiently. Victor arrived on time and was courteous throughout his visit. He explained that they didn't specialize in my system, but still worked to diagnose the issue. After a lengthy search in the hot attic, he got it up and running again. The price was fair and there were no unexpected extras. Overall, I'm satisfied with their service and will likely use them again.

We hired Master Mechanical after getting a referral years ago. We'd researched them thoroughly and thought they were the best fit. It wasn't about saving money; it was their expertise and clear guidance on our options. The job went smoothly, and they delivered as promised. Their follow-up service has been top-notch.

Master Mechanical's staff consistently deliver excellent service with expert and approachable technicians.

Victor was spot on with his expertise - he nailed the answers to our questions. The service was top-notch. We'll stick with Master Mechanical from now on.