All reviews for Naperville Chimney Services

This company is thorough and efficient. The technicians are also knowledgeable and friendly.

Showed up early and spent just over an hour handling all my concerns. They cleaned the fireplace, helped me figure out why my gas starter wasn't working, and even investigated the backdraft problem I was having with my furnace/hot water heater. Throughout the entire process, they explained what they were doing and why and answered all my questions. At the end, even though they had done so much more, they only charged me for the cleaning! Great guys and I highly recommend them to anyone who needs great service at a good price!

Professional, thorough, friendly, and on-time. Thank you for all the years of great service!

Wayne came and inspected the flue and did an excellent job - thanks

I cannot recommend Naperville Chimney Services highly enough. I texted them in the overnight hours one night when we were experiencing a water leak and had a text waiting for me when I woke up that they were ready to help. Amy is a delight to communicate with and is very efficient and accomodating. Tyler and Ryan were out the next day and provided an extremely thorough inspection and sweep. Tyler's knowledge of every chimney aspect is beyond reproach. This is a solid, customer service and satisfaction oriented company that I would (and will) recommend again and again.

Always punctual, professional, and very knowledgeable. Highly recommended!

Great company with good honest people. Have used them for years and would not call anyone else.

I recently used Naperville Chimney Services for a routine chimney inspection and cleaning, and I couldn't be happier with the service I received. The team was not only very knowledgeable but also took the time to explain everything they were doing. They were thorough in their inspection, spotting issues that other companies might have missed. Their professionalism and expertise really stood out. I highly recommend Naperville Chimney Services to anyone in need of chimney work. Great job!

Prompt and thorough. Explained findings in simple English. Hope to use their service in the future.

Everyone we dealt with was very friendly. They were prompt when returning our call to set the appointment. Multiple reminders of the appointment were sent, even a text to let me know they were within 15 minutes, I appreciated the respect of my time.
Phil was very nice and professional. He took measures to protect the area around the fireplace as he worked. When he was done, he had photos to show me why we made the recommendations he did.
Safety recommendations were made as well.
This service is an excellent value for the cost.

Great job explaining everything to me very thoroughly. Came within the expected arrival time.

I contacted NCS due to some mischievous Starlings that broke through the rusted screen on my chimney exhaust and started nesting in my gas fireplace chimney. I had a local wildlife service out a few weeks ago who were unable to help me. I ended up finding NCS through a Google search. Setting up a time for an inspection and cleaning was painless.

Tyler and Aeden came out to work on my fireplace and chimney. They called ahead and asked permission to show up early which was awesome. They went through everything with me and were incredibly detailed.

We ended up needing the cleaning, wildlife removal, and some repairs, all of which they went above and beyond to ensure were done flawlessly. They ended up getting the birds out, cleaning up all the left over mess from them, cleaning the exhaust, and completely repairing the outside and creating a new cage and new mesh.

On top of that, they were very personable and easy to talk to and really helped me understand everything that was going on. They reviewed everything with me and made sure that I understood all of the things that they needed to do.

If I could give 6 stars on this rating, I totally would, the bonus star would be worth it. I can't imagine anyone taking care of the mess we had here better than they did.

Very professional and thorough. Excellent polite service. I would highly recommend!

Great service above and beyond. Respectful of all property answered all of our questions and timely. Highly recommend.

We have used Naperville Chimney Services for years. They work efficiently and keep us updated on the progress as well as any recommendations they have.

Excellent job servicing our gas log fireplace. Very thorough and detailed. Highly recommend.

We've used used Naperville Chimney Services for years and have always been very satisfied with their work and recommendations. The staff is excellent to work with thorough and knowledgeable. Tyler and Wayne were our team today and they did a great job of explaining what they were doing and what should be done.

Have been using annually for ten years. No problems. Professional, prompt, reasonable pricing, thorough. Can't ask for more.

These guys are very thorough and professional. They explain everything and do a great job. Highly recommended.

Service technician appeared knowledgeable and explained what the problem was. Just wish they had the part in the work van instead of having to wait for another service call

Excellent service as always! Cleaned up and explained the service. Great work and thanks for everything Wayne!