All reviews for Eagle Air Inc Heating & Cooling

Arthur did an outstanding job fixing my furnace system. He educated me on the issue and make sure we had heat before the end of the night.

Great company. Everyone were very polite and responded in a timely manner. Arthur was great! He arrived on time, was very professional and answered all of our questions. I would definitely recommend this company.

Anthony & Tyler were amazing and very professional.

Anthony was excellent. He showed me exactly what the issue was and what was needed to resolve the issue. Very friendly. Eagle Air also kept me informed on when they were arriving. No issues with Eagle Air.

This company is great. All their employees are complete professional. Let you know when are arriving with phone calls & texts messages. I highly recommend them.

Anthony did great giving us a thorough explanation on everything that was a problem and what to expect

Tyler and Anthony did a great job and everything went smoothly.

Arthur and Anthony came out for a AC cleaning and a small repair. They were very professional and knowledgeable, answered all my questions and provided tips to keep my HVAC running efficiently. Definitely would recommend.

Tony and his team are always responsive and professional in their diagnosis and repairs of our furnace and air conditioner. Their charges are fair and their work in guaranteed. I highly recommend Eagle Air!

Our home was covered by American home shield (AHS). When our 21 year old ac suddenly went out I was skeptical about the process and the reviews of eagle air didn’t seem encouraging. So I went out and got quotes to replace the entire ac and furnace system. After 5 eye-gouging quotes, I decided to pay the $100 fee to use AHS/eagle air.

Brandon from eagle air showed up. He immediately knew what was wrong and fixed it in 15 minutes - it was a blown capacitor on the condenser. After fixing the issue he went on to check the health of the other systems. Very professional and experienced. I have no idea what the other reviews are about…maybe the negative reviews are for AHS process instead.

I've had Tony & his company out a few times through our home warranty. Everyone there has been professional & found and fixed the problem efficiently. I like that it is the same guys and feel as if they know our family. I would definitely recommend this company!

My furnace was down due to a faulty blower motor. I called ahs and they assigned Eagle Air Inc. They were quick to schedule and kept me very informed. Tech Anthony came out, diag the problem, and within an hour he was done and my furnace is blowing strong with no noises. Great job and thank you for what you do!

Tony from Eagle Air is great. He listened to our concerns and investigated the equipment with impressive diligence. He was very thorough with his explanations of the problems and solution options. We have owned 7 homes throughout the years. Our experience with Tony at Eagle Air has been the best so far.

Eagle Air was absolutely great. Not only did they come out and repair my furnace the same day, but Angie the girl in their office kept calling us to update the technicians arrival from previous jobs. When he arrived he was able to get the furnace working temporarily while let went to get a new part and then came back and replaced it the same day. All of this on the coldest day ever.

THANK YOU EAGLE AIR '!!!!!
Denise Spires

This was the company my home warranty company (American Home Shield) assigned for my furnace (failure to launch) problem on this very cold February Friday in Westmont IL.
I was positively impressed by Eagle Air's responsiveness, and Brandon's efficient and correct service.
My experience:
(1) My initial anxious call was received by an answering service, not an answering machine. Very Good.
(2) The call-back was prompt, and positive, in scheduling a service visit for just hours ahead. Excellent.
(3) Best of all was the service provided by Brandon who assessed the system and correctly analyzed the failure in the launch system. A capacitor was replaced, the system tested, and the furnace operation is now normal. Rejoice.
I sure do appreciate this experience. 2/22/2021

Service person Anthony was curtious and explained cleaning process for hearing system.

Another company kept saying they would come out to fix my AC during the first hot week of the season, but never did. Eagle Air promptly gave me an appointment and called before the technician arrived. Arthur was friendly and knowledgeable and quickly fixed the issue. If I have another issue in the future, I will definitely call Eagle Air first. 5 stars!

I was a little leary from the previous reviews but glad I continued with the service.I requested a furnace checkup through my home warranty and this company was dispatched. Arthur was my technician and he was amazing. Very professional and knowledgeable. He informed me of everything he was doing to my furnace and answered all my questions. He was very thorough with his inspection

Eagle Air is an awesome service group. I have a home warranty and Eagle Air was assigned to my need for repair. They responded quickly to the request made by the home warranty company. Their customer service staff was friendly and attentive. I was told I would receive a call 30 minutes prior to the service persons arrival and this happened. Their service tech "Anthony" was extremely polite and efficient. He identified the source of the malfunction of my furnace and explained the steps that would have to be taken to gain approval from the home warranty company and complete the repair. The following day I spoke with "Tony" who confirmed the repair was approved, the part was on order and repair would be made on Saturday. Again, 30 minutes prior to "Anthony's" arrival I received a call saying he was on his way. "Anthony" completed the repair and in "simple" terms explained the malfunction. He also gave me advice on proper filters, how to inspect the filter and the frequency of changing the filter. Anthony even wrote on the furnace how to properly place a filter in and what size the filter should be. Eagle Air Inc of Plainfield Illinois is a company I would highly recommend.

Business was referred through home warranty. I was a little apprehensive as I had never heard of them. Called to confirm service as I hadn't received confirmation call. Tony was beyond rude. But everything turned around when I met Arthur. He was professional, knowledgeable, and took the time to explain everything. If you need service Arthur is your man! Tony, thank you for response. Angie actually did call to confirm as she had done previously as well as warranty company. My concern was appointment being rescheduled again and I was home for the day. Sorry you weren't able to understand what I was attempting to convey to you. At any rate Arthur was beyond amazing and made up for the poor interaction between you and I.

I met the company through AHS with my previous home. They were always courteous and honest which is why I continue to use them even though I no longer have a home warranty. Anthony came by recently for an AC tune up and was able to give a clean bill of health and show me a problem area that needs repair. Highly recommend their services.