All reviews for Expert Plumbing Service, Inc.

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    5

    We are thoroughly satisfied with Phil's work as a representative of Expert Plumbing. He takes his time in answering our questions and providing us with the necessary explanations for us to make a decision. His work is excellent and very neat. We were in a crisis situation with our basement and in need of a sump pump. Phil was able to put our minds at ease with our decision as to which model to purchase.

    5

    Our basement had flooded, it was an emergency and expert plumbing responded quickly and did an amazing job. Luca was professional and solved the problem. We appreciate all he has done. Thank you. We will definitely call expert plumbing again.

    5

    Update 05/28/21: Coming up on the holiday weekend, our sump pump quit Friday PM. Called at 3, Lukasz was onsite at 5:30 and had the new pump & switch installed in an hour. Outstanding!!

    Selling our house, buyers requested sealed sump pit covers. Lukasz from Expert was informative and speedy. He showed up on time, described our options and got the job done same day. The job was not easy and required re-plumbing the pump and vent line. We've relied on Expert Plumbing and they have never let us down (Lukasz did our water heater a few years ago) . The price was fair for the amount of work done.

    5

    I used Expert Plumbing Service for the first time this week. They sent out a rep named Chris. I can tell you that he was extremely honest about the work that needed to be done and was not pushy about me doing the work. He sat with me and thoroughly explained his plan of attack and the chances that he would be successful. I asked him a lot of questions and felt that he had a good chance of fixing my problem so I asked him to start immediately. Chris never wasted a minute of time while he was on the clock and used a lot of professional equipment while he worked. He completely fixed my problem and put all the pipes and fixtures back in place. I would highly recommend that if you need emergency work that you not only call this company but that you DEMAND that Chris is the one that comes to your home. You will not be disappointed. -Steve B Mokena, Il.

    5

    Christine was helpful and set up the appointment so everything went smooth.

    5

    From the initial phone number to the completed job Expert Plumbing was professional, thourough, knowledgable and excellent work. Chris was polite and gave my husband the best way to fix our leaks and old plumbing in the laundry room. Thanks Chris. would definetly recommend Chris as well as this company. Plus I liked it that they email the person who is coming. I thought that was a great thing so you know ahead of time who is coming. Thank you

    5

    Nobody gets excited about a plumbing repair, but I'm excited about the service & solutions I received from Lucasz today at EPS. He arrived early, assessed the problem thoughtfully, and answered all my questions. He didn't flinch when I questioned price, but explained everything included and looked for ways I could save. The very best aspect of Luc's service was his thoroughness. Because of the quality of his work, I saved time & money solving multiple plumbing issues - not just the one I called about. Bravo!

    5

    Lukasz installed a new water valve for our refrigerator. He is highly professional and pleasantly personable. He offered us two solutions for the problem and did an excellent job delivering the solution we chose. I highly recommend him and I will definitely call him if I ever need a good plumber to fix our problem.

    5

    I recently had a main gas line leak and needed it repaired ASAP as our house was on the market. Expert Plumbing was at my house very quickly. They pulled out the pipe going into the house and it was completely corroded and full of holes, thus the leak. They provided an estimate of the costs to replace the pipe and fitting. The entire job was done very quickly. I appreciate that they were able to fix the issue in such a short period and that we were able to get the gas turned back on for our house showing. I would hire them again if I had an urgent plumbing need.

    5

    My dad has been a customer of Expert Plumbing for years, and now I am a second generation customer. Had a new water heater installed. Very professional and personable company, and overall affordable. Company offers great peace of mind and warrants their work and service. Had Phil J. and John D. work on the install and removal of old water heater. Extremely personable and enjoyable experience. Discovered a minor issue with the heater itself, but was speedily and effectively adjusted the next day by Phil. Will definitely remain a customer of Expert Plumbing.

    5

    Chris was very helpful in explaining the issue with my hot water heater. It resulted in my needing a new unit. He was professional and provided me with the appropriate options available and came back the next day to replace the water heater. I highly recommend Expert Plumbing.

    5

    Excellent Service. Phil J. was very personable, took care of the issues I had quickly and efficiently, and took the time to explain what he was doing and why. Phil noted that our Hot Water Tank was fairly old, but still in good shape, and also showed me some knowledgeable options for a Hot Water tank when we feel we're ready to replace our existing one. I would definitely use Expert Plumbing Services again and highly recommend their services.

    5

    Brian arrived on time with a 20 minute call ahead. Brian is very good at what he does for Expert Plumbing. I am happy with the professionalism of the office staff and plumbing technician. Thank you for a job well done.

    5

    We have used Expert Plumbing in our home for over 10 years. They have always been professional and very prompt to respond. Lukasz K was their representative for a problem with our ejector pump. He diagnosed the problem and presented us with several options to repair or replace the pump. He presented the pros and cons of each option and let us make the decision. Once we decided to replace, he was very efficient and attentive to detail and his work. He gave us an estimate of the time it would take; he was within a few minutes of that estimate in finishing the job. He explained the process and showed us the steps he was going through during the installation. He was also very attentive to ensure that the whole operation was clean. I would recommend Expert Plumbing or Lukasz K to anyone with home plumbing issues.

    5

    Expert Plumbing is the best! Chris has been out to service my sump pump on 2 occasions, once to replace the back up battery, and again to replace the primary pump. He is knowledgable and professional. He explains the problem and provides costs before the work is done. His work is meticulous. I recommend Expert Plumbing without reservation.

    5

    We contacted Expert Plumbing Service to service our kitchen sink. We had exhausted all options of fixing it ourselves but when Luke arrived, he quickly knew how to address the drain and remove and replace it for us. Additionally, since everything had been soldered together, the plumber had to saw to remove the old drain. He was very knowledgeable and helpful and explained the process to us. The company's truck was equipped with all necessary tools. We were happy with his work.

    5

    BRIAN DID AN AMAZING JOB ON SHOWER FAUCET ASSEMBLY. WOULD HIGHLY RECOMMEND!!!

    5

    We had a problem with a water heater that worked when it wanted. We knew it needed to be replaced and called a couple of contractors. When we called Expert plumbing, they were very professional and efficient. The technician that came to do the estimate was friendly and informative. I learned a lot from him. He educated without trying to "sell" me. I appreciate that. We took a couple of weeks to make our decision and when we called Expert they installed our new water heater promptly and at a reasonable cost. I was very pleased with the service.

    5

    Expert Plumbing called and sent me a text with Keith's picture before he arrived, so I knew who to expect. Keith was on time, very polite, professional and got the job done quicker than I thought it would be done freeing up most of my day, and for approximately $500.00 less than another company I had been using. The tank is commercial quality rather than something I would buy off a store shelf.

    5

    I'm remodeling my master bathroom and needed to move all my water, vent and drain lines. Brian from Expert Plumbing was very professional did a great job in a very timely manner. Compared to what was done 30years ago was like night and day. Brian definitely takes pride in his workmanship. Thank you for a job well done!

    5

    I contacted Expert Plumbing Service, Inc. after my sisters basement flooded a second time in less that 6 months due to one sump pump being unplugged and the second sump pump becoming in operable. Chris arrived promptly, was very friendly, explained my options fully and performed the work requested in a professionally and expediently. He treated my elderly mother and semi disabled sister with respect and kindness. I highly recommend this company and Chris.